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Osborne Hotel

4.0 star property

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Photo gallery for Osborne Hotel

Property grounds
Beach nearby
Lounge
View from property
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Bar
  • Room service
  • Pool
  • Laundry

Explore the area

Map
Hesketh Crescent, Torquay, England, TQ1 2LL
  • Meadfoot Beach
    ‪3 min walk‬
  • Princess Theatre
    ‪3 min drive‬
  • Babbacombe Beach
    ‪6 min drive‬
  • Exeter (EXT-Exeter Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, Sea View, Sea Facing

Junior Suite, 1 Bedroom, Sea View, Sea Facing | In-room safe, individually decorated, individually furnished, desk

Junior Suite, 1 Bedroom, Sea View, Sea Facing

  • 350 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double or Twin Room

In-room safe, individually decorated, individually furnished, desk

Standard Double or Twin Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 1 Queen Bed

  • 215 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Economy Double Room, 1 Double Bed

Economy Double Room, 1 Double Bed | In-room safe, individually decorated, individually furnished, desk

Economy Double Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room, 1 Bedroom, Sea View, Sea Facing

Superior Double or Twin Room, 1 Bedroom, Sea View, Sea Facing | In-room safe, individually decorated, individually furnished, desk

Superior Double or Twin Room, 1 Bedroom, Sea View, Sea Facing

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, Sea View

LED TV

Family Room, Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room | In-room safe, individually decorated, individually furnished, desk

Standard Single Room

  • 140 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Bedroom, Sea View, Sea Facing

Standard Double Room, 1 Bedroom, Sea View, Sea Facing | In-room safe, individually decorated, individually furnished, desk

Standard Double Room, 1 Bedroom, Sea View, Sea Facing

  • 215 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | In-room safe, individually decorated, individually furnished, desk

Family Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Osborne Hotel

4-star Torquay hotel with restaurant
Guests at this beach hotel will appreciate convenient onsite amenities such as a playground and barbecue grills. Housekeeping is available on request.
Osborne Hotel offers 33 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. LED televisions are featured in guestrooms.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool and an indoor pool, Osborne Hotel provides an outdoor tennis court and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This beach hotel also offers a terrace, barbecue grills, and a garden. Complimentary self parking is available on site.

Osborne Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 9:30 AM and on weekends between 8 AM and 10 AM.
Osborne Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 15 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Crescent Restaurant

Things to do

  • Gym
  • Indoor pool
  • Mini golf
  • Outdoor tennis court
  • Playground
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night
Cribs (infant beds) are available for GBP 5.0 per day

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 for adults and GBP 7.50 for children
  • Crib (infant bed) fee: GBP 5.0 per day
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place a credit card authorization at check-in. The amount will be subject to the duration of your stay.

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 7:30 AM to 9:00 PM
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Osborne
Osborne Hotel
Osborne Hotel Torquay
Osborne Torquay
The Osborne Hotel Torquay, Devon
The Osborne Hotel Torquay
Osborne Hotel Hotel
Osborne Hotel Torquay
Osborne Hotel Hotel Torquay

Osborne Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 291 out of 604 reviews
Rating 8 - Good. 208 out of 604 reviews
Rating 6 - Okay. 71 out of 604 reviews
Rating 4 - Poor. 19 out of 604 reviews
Rating 2 - Terrible. 15 out of 604 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely friendly hotel
All the staff we came in contact with were all so friendly and helpful, room was clean and comfy. Breakfast was excellent, parking was free which is something you don’t find very often. Only issue is the swimming pool changing rooms, one shower, one changing cubical so not practical if busy. Overall tho I would recommend this hotel to anyone staying in Torquay, we would defo stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere was very welcoming, as were the staff. The quality of food was excellent. The pool was really nice and encouraged me to get back into the water. Our view of the sea was excellent but even had we not had that, the hotel is very attractive and pleasurable and relaxing to be in. We enjoyed it very much.
Stayed 3 nights in Nov 2024

8/10 Good

Keith

Stayed 1 night in Nov 2024

8/10 Good

Price

Stayed 1 night in Nov 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Sandra

Stayed 3 nights in Oct 2024

8/10 Good

Vincent

Traveled with partner
Loved the room and the view, staff were really friendly and helpful and the food was excellent. One issue was that there was a wine stain on the carpet beside the bed, I reported it to the cleaning staff as I didn’t want them thinking it was our fault. They cleaned the room each day but did nothing about the stain on the carpet. The other issue was the water pressure, there was a lovely big bath but it took an age to fill up
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay lovely views
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant. Meeting friends so a great venue
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel building and location are lovely. The main issues we faced at the hotel was they had a wedding reception there, we were not informed of this when we booked. Certain areas were restricted such as the outside terrace that we would like to have used. We dined in the restaurant, however the customer service received was not to the standard expected from a 4* hotel, as staff’s main focus was dealing with the wedding guests, we felt pushed aside and as if we was intruding. The hotel is quite expensive so not being able to experience the facilities is very poor and we feel ripped off Breakfast area taken over by wedding guests, noisy and not the experience it should of been. The receptionist did not even ask how was your stay when checking out!! Standard customer service not given !!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building , lovely friendly reception staff , nice location . Pool was open until late to help tire the kids out.
Stayed 1 night in Aug 2024

10/10 Excellent

Bakhshinder

Traveled with family and small children
Liked: Property conditions & facilities
Best hotel
Stayed 1 night in Aug 2024

8/10 Good

Alveen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful experience. Friendly staff, well kept gardens and spacious family rooms. Walk to the blue flag beach and explore the coves. Excellent for swimming.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Adrian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities at the Osborne are excellent, set in idyllic spot overlooking the sea & it felt a very safe environment with multiple activities to keep our family entertained, the outdoor areas were very well kept, housekeeping were a brilliant all round team. Food wise, there was a very good variety on breakfast, with nice ingredients. Negatives: Difficult to park on the grounds but mainly due to wedding events being held there, water pressure low made for difficult showers, doors and windows need some attention (meaning squeaks and bangs were unavoidable,including our door which was very difficult to open and close without waking up the entire floor) .overall excellent stay but Torquay itself has become extortionate with poor quality food at silly prices, activities around the area averaging £65 for an hours event for 2adults and child, can understand why it wasn’t busy,even in August. The hotel is also expensive but you can understand with the facilities it has to maintain.
Stayed 7 nights in Aug 2024

10/10 Excellent

Rui

Stayed 1 night in Jul 2024

8/10 Good

Manjit

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Lou

Traveled with group
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 2 nights in Jul 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location shame the indoor pool was 2 cold.
We had an inland facing room that was affected by the continuous ‘fan’ noise just under our windows. It was quite warm so we needed them to be open all night unfortunately. A bit disappointed by the health club indoor pool complex. The changing facilities were very poor, no lockers/space to change apart from the toilet. The pool was rather cold and the sauna was not hot enough or large enough for more than 2 people. The staff were very welcoming and helpful. We ate in the restaurant the first night. I had a nice gammon meal but my wife was given a very dry bun with her burger meal which was very average.
Stayed 2 nights in Jul 2024

10/10 Excellent

Shanida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went over and aboard to accommodate, facilities and rooms were exceptional. Very friendly and clean Only improvement would be wait for breakfast Outstanding ! Would highly recommend!
Stayed 2 nights in Jun 2024

10/10 Excellent

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in superb location
Stayed 1 night in Jun 2024

8/10 Good

Gordon

Stayed 1 night in Jun 2024

8/10 Good

nigel

Liked: Staff & service, room comfort
Our long weekend break.
Slightly disappointed with the standard of cleanliness in our room. One of the cups was dirty on the rim, thick dust on the room phone by the bed and bedside table, hairs in the bath and shelf in the bathroom. For a 4 star rating by the AA we would have expected to have had a duvet cover that hadn't come appart in several places. The wall paper in the room was also bubbled and seamed to be coming away from the wall in a couple of areas which spoilt our overall opinion. On the plus side the view and size of the room were great, the bed was very comfortable and there was ample space for all our clothes. The walk in shower was brilliant and the bath was a good size. All the staff were friendly and efficient. Out side around the pool and patio area was very well presented. Breakfast and room service evening meal was excellent. Overall we would stay here again.
Stayed 3 nights in Jun 2024