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TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

3.0 star property

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Photo gallery for TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

2 indoor pools, seasonal outdoor pool, sun loungers
Daily full breakfast (GBP 12.95 per person)
Marina
Exterior
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Bar
$101
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
Belgrave Road, Torquay, England, TQ2 5HS
  • Place, Riviera International Conference Centre
    ‪3 min walk‬
  • Place, Torre Abbey
    ‪6 min walk‬
  • Place, Princess Theatre
    ‪12 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪36 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Single Room

7.4 out of 10
Good
(3 reviews)
  • 75 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(10 reviews)
  • 170 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

  • 135 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child) | Desk, iron/ironing board, free WiFi, bed sheets

Family Triple Room (2 Adults + 1 Child)

  • 109 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children) | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room (2 Adults + 2 Children)

  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

3-star hotel in Torquay City Centre
This smoke-free hotel features 3 restaurants, 2 indoor pools, and a full-service spa. WiFi in public areas is free. Other amenities include 4 bars/lounges, a health club, and a snack bar/deli.
TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort offers 174 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort features a full-service spa, 2 indoor swimming pools, a health club, and a sauna. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Wireless Internet access is complimentary.

This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8 AM and 9:30 AM.
Derwent Restaurant - This restaurant serves breakfast and dinner. A children's menu is available.
Aztec Bistro & Bar - This bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Alberts Sports Bar - This sports bar serves lunch and dinner. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • 3 restaurants
  • 4 bars/lounges
  • Snack bar/deli

Restaurants on site

  • Alberts Sports Bar
  • Aztec Bistro & Bar
  • Derwent Restaurant

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Uncovered self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 01 to September 30
Pool access available from 7:00 AM to 9:00 PM
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Derwent Hotel
Derwent Hotel Torquay
Derwent Torquay
Derwent Hotel Torquay, Devon
TLH Derwent Hotel Torquay
TLH Derwent Hotel
TLH Derwent Torquay
TLH Derwent
TLH Derwent Hotel Torquay, Devon
TLH Derwent Hotel
TLH Derwent Hotel TLH Leisure Entertainment Spa Resort

Reviews

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort Reviews

7.8

Good

7.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 125 out of 411 reviews
Rating 8 - Good. 155 out of 411 reviews
Rating 6 - Okay. 83 out of 411 reviews
Rating 4 - Poor. 32 out of 411 reviews
Rating 2 - Terrible. 16 out of 411 reviews

Reviews

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Catherine

Traveled with family
Liked: Amenities, property conditions & facilities
The hotel was a easy walk up the hill from the Beach, shops and park. We had a family room and it was on the 3rd floor, it was as though we had been forgotten, small narrow corridors, very hot no air con, chipped dirty paintwork, very old fashioned and dated. We had to report the broken shower and toilet twice before getting fixed and then the toilet wasn't.
Stayed 2 nights in Aug 2025

6/10 Okay

Marcus

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was in good shape considering the age food in general was ok ….. as for the mattresses in the rooms it’s like sleeping on a rack from the Middle Ages…. Definitely need new or at least a mattress topper… I’d possibly return if the bedding was changed and was able to get a good deal.
Stayed 3 nights in Aug 2025

4/10 Poor

Daniel

Traveled with family
Liked: Staff & service, property conditions & facilities
Great staff could not fault them Bed was the worst I’ve ever slept in Shower nothing but just a dribble And needs a lot of work done to bring it up to modern standards. Will not be returning that’s for sure
Stayed 1 night in Aug 2025

4/10 Poor

Mrs

Liked: Staff & service
Disliked: Property conditions & facilities

Ignore the pictures of the hotel when booking

The room was nothing like those pictured actually the total opposite. Only one window opened so the room was a sauna and the curtains didn’t close fully. The whole hotel was a sauna other than the swimming pool that was an ice bath! No housekeeping on Saturday but wasn’t informed of this so had to go to reception to get more milk and was told we couldn’t get more towels so had to go out and buy some.
Stayed 2 nights in Aug 2025

6/10 Okay

Jeremy

Liked: Staff & service, amenities
The room, particularly carpet, was not very clean and decoration tired. It is really difficult to find one's way around thee hotel and the whole complex. Colour coded signage and far more of it would help. It's hard to take advantage of facilities when information is so poor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sean

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel has amazing facilities, especially the indoor pool, and is in a great location for visiting Torquay.
Stayed 3 nights in Aug 2025

8/10 Good

Sarah

Traveled with family
Liked: Staff & service

Weekend family stay

We always like coming to stay at the Derwent Hotel. The hotel swimming pool is lovely, and so is the evening entertainment. The rooms need upgrading and refurbishing especially carpeted areas in the room and the matresses are definitely very old. Although there are things that can be improved we still had a lovely time and im sure we will be back again!
Stayed 3 nights in Aug 2025

6/10 Okay

Amanda

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Lee, Truro

Traveled with family
Liked: Staff & service
Nice place to have a break with the kids just like I used to do as a child.
Stayed 1 night in Jun 2025

6/10 Okay

Lee, Truro

Traveled with family
Liked: Staff & service
Good old fashioned hotel that reminds of family holidays as a kid
Stayed 3 nights in Jul 2025

6/10 Okay

Frazier

Traveled with family

Underwhelmed

Pool was top tier and close to the marina. Was expecting a bit better from staff and room. Very dated and could have been cleaner. Feel we over paid a bit for what the hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Stayed 2 nights in Jul 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy. Great value for money. Enjoyable stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Stayed 1 night in Jul 2025

6/10 Okay

Brian

Traveled with family
Friendly staff hotel ok but very warm for this time off years room way to far away from everything with kids and family off bags
Stayed 1 night in Jul 2025

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Nice

Great facilities, very friendly staff,family room was very spacious. The hotel could do with a lick of paint but overall a lovely stay.
Stayed 1 night in Jul 2025

10/10 Excellent

debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good leisure facilities plenty for my 12 year old nephew fab entertainment nice hotel will definitely be returning
Stayed 4 nights in Jul 2025

8/10 Good

Hayley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for family

Overall the stay was good, pools were nice, gym equipment was a bit dated, amenities were all great, not to far to walk to beach, friendly staff, breakfast was a bit basic, had to ask for crossant as they were not out on display and only found out they were available from another customer, prices for meals were a bit expensive, room was a bit of a trek to get to as we were on top floor but it was clean and spacious and we slept well as there were plenty of windows to open to let in the cool air, the fan was definitely appreciated
Torquay town
Torquay town
Torquay town
Stayed 1 night in Jul 2025

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness
A lot of the hotel especially the room needs uodating and general maintenance. However we had a pleasant stay and the location was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

mat

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Goo
Stayed 5 nights in Jul 2025