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TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort

3.0 star property

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Photo gallery for TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort

2 indoor pools, outdoor pool, sun loungers
Garden
Exterior
Marina
Daily full breakfast (GBP 12.95 per person)

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Parking available
  • Bar
$106
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
Chestnut Avenue, Torquay, England, TQ2 5JS
  • Place, Torre Abbey
    ‪1 min walk‬
  • Place, Riviera International Conference Centre
    ‪1 min walk‬
  • Place, Princess Theatre
    ‪11 min walk‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪37 min drive‬

Room options

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 131 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, free WiFi, bed sheets

Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child) | In-room safe, desk, free WiFi, bed sheets

Family Triple Room (2 Adults + 1 Child)

  • 236 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Quadruple Room, Sea View (2 Adults + 2 Children)

Family Quadruple Room, Sea View (2 Adults + 2 Children) | In-room safe, desk, free WiFi, bed sheets

Family Quadruple Room, Sea View (2 Adults + 2 Children)

7.4 out of 10
Good
(3 reviews)
  • 236 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | Beach/ocean view

Superior Double or Twin Room, Sea View

7.4 out of 10
Good
(3 reviews)
  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort

3-star hotel in Torquay City Centre
This smoke-free hotel features 3 restaurants, 2 indoor pools, and a full-service spa. WiFi in public areas is free. Additionally, an outdoor pool, 3 bars/lounges, and a fitness center are onsite.
TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort offers 92 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort features a full-service spa, 2 indoor swimming pools, an outdoor pool, and a sauna. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary.

This family-friendly hotel also offers a children's pool, a fitness center, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8 AM and 9:30 AM.
Abbey Restaurant - This restaurant serves breakfast and dinner. A children's menu is available.
Aztec Bistro & Bar - This bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Alberts Sports Bar - This sports bar serves lunch and dinner. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Abbey Restaurant
  • Alberts Sports Bar
  • Aztec Bistro & Bar

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Self parking fee: GBP 10 per night
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Toorak
Toorak Hotel
Toorak Hotel Torquay
Toorak Torquay
Toorak Hotel Torquay, Devon
TLH Toorak Hotel Torquay
TLH Toorak Hotel
TLH Toorak Torquay
TLH Toorak
TLH Toorak Hotel Torquay, Devon
TLH Toorak Hotel

TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 68 out of 218 reviews
Rating 8 - Good. 85 out of 218 reviews
Rating 6 - Okay. 41 out of 218 reviews
Rating 4 - Poor. 16 out of 218 reviews
Rating 2 - Terrible. 8 out of 218 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Mihai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Sharon

Traveled with family
Disliked: Property conditions & facilities, room comfort

3nt break away.

Booked a 3nt stay with my 12 year old son. Plenty to do from bowling, amusements and swimming pools so kept him busy. The hotel is quite run down in places and my bed was awful as I could feel the mattress springs but made more comfortable sleeping on 2 quilts that I asked Reception for. The hotels are right next door to one another and they all link up and it's like a maze. At times felt so quiet walking up/down corridors as it's a vast place and seemed like hardly anyone around especially with it still being the summer holidays but different places were busy at different times. Breakfast was quite basic but tasty. A good overall break away and reasonably priced. **Just a heads up, If you do book through Hotels.com you will have to pay £10per night for parking.
Stayed 3 nights in Aug 2025

8/10 Good

wayne, Plymouth

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good and big hotel. Rooms not great and very dated. Water pressure on shower was terrible
Stayed 2 nights in Aug 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Ian

Liked: Amenities
Hotel looking a little “Tired”…
Stayed 3 nights in Aug 2025

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Mamad

Traveled with partner
If you book with Expedia you are not entitled for free car park It’s £10 per night The bed are hard and it’s always 2 single bed Some Staffs are untrustworthy and promises
Stayed 2 nights in Aug 2025

6/10 Okay

Andrea

Disliked: Property conditions & facilities
The hotel is looking very dated, in need of repair, painting and there is an off putting musky smell on entering . It’s about ten years since we visited, I like the amenties but feel it has gone downhill the menus haven’t changed, and are very salty, they still play the same piano music in the restaurant as 10 years ago, which isn’t to everyone’s taste. Sorry I was looking forward to returning this year but won’t be coming back again. The bedroom was dark, depressing and it was difficult to watch the tv at the side of the bed .The springs were almost on the surface of the small bed making it uncomfortable. On the positive side the bathroom was good and I was given a mattress topper, which helped a little. Given a make over, it could return to its former glory.
Stayed 7 nights in Aug 2025

4/10 Poor

Jack

Stayed 1 night in Aug 2025

6/10 Okay

Tracy louise

Traveled with family and small children, Traveled with family
Beds was very hard and very uncomfortable for someone with spinal condition rooms bit dated bad smell and my sons room with he’s girlfriend was old fashion yellow stain bath and very hot muggy rooms
Stayed 2 nights in Aug 2025

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You have to pay £10 a day parking
Stayed 4 nights in Jul 2025

10/10 Excellent

Haley

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location and beautiful view of the water from our hotel window. The room was clean, had plenty of power outlets and had lots of space to open suitcases and relax. The building doesn't have air conditioning but they did include a fan in the room which was very appreciated. Breakfast was a little confusing because there were apparently assigned tables but we weren't aware of it until an employee stopped us while getting food. Second attempt at breakfast wasn't any clearer as the table we were at previously was occupied by other guests so we just picked a spot and hoped we weren't taking someone else's table. The food was very good regardless. And the employees at reception were just wonderful! We were staying for a wedding and had flown in from the states so we were a little turned around. They were very understanding and were able to help us book a taxi on our last day. Would love to come back and stay at another one of the TLH resorts to try the spa features. Overall a nice stay.
Stayed 3 nights in Jun 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness
Stayed as a couple for a late break. Have often seen this hotel but this was our first stay. Check in was quick with information about the complex, room was on the first floor and was a family room with a wardrobe like Narnia, like other reviews have stated the property is in need of updating, but this said everywhere is clean and well presented. The food is really good, generous breakfast buffet and good evening meals, although we did eat out one evening. All the staff are really friendly and helpful. Would we return …….. most definitely.
Stayed 3 nights in Jun 2025

8/10 Good

Peter

Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Not ideal for wheelchair users

The facilities were well equipped, however, as a wheelchair user, it was not easy to move around the site (no dropped kerbs where they were needed). Our family went to go to the indoor pool early (were given directions by the receptionist) - not an easy route for a wheelchair user, only to discover that the swimming pool was closed. It would have been helpful to have be advised this before going the distance.
Stayed 2 nights in Jun 2025

6/10 Okay

Randa

Traveled with group
Stayed 2 nights in Jun 2025

8/10 Good

Joy

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Katrina

Stayed 1 night in May 2025

8/10 Good

Natalie

Liked: Cleanliness, amenities
Was a lovely stay will definitely be staying again
Stayed 3 nights in May 2025

10/10 Excellent

samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was nice and all inclusive and people with learning disabilities and lived experience having the best life
Stayed 2 nights in May 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, good location. Staff were super friendly. Loved our stay. Thankyou 😊
Stayed 1 night in Apr 2025

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside looks very tired do not be put off- the inside of the section we stayed in was clean and re decorated though we had 2 rooms one had a nice new bathroom the other one looked 70s. This is the second time we’ve stayed at this complex . The pool area is very nice lovely spa but yes it’s all getting old and all needs a bit of tlc. We didn’t eat there but there’s lots around and it’s a good location for the town and beach . We paid half price deal so was value but full price I would say you could get better but I would stay again (only on a deal)
Stayed 3 nights in Apr 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Feb 2025

6/10 Okay

Davina

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024