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TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort

3.0 star property

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Photo gallery for TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort

2 indoor pools, outdoor pool, sun loungers
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
3 bars/lounges, sports bar
Garden
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Gym
  • Spa
  • Parking available
  • Bar
  • Room service

Explore the area

Map
Chestnut Avenue, Torquay, England, TQ2 5JS
  • Torre Abbey
    ‪1 min walk‬
  • Torre Abbey Sands
    ‪6 min walk‬
  • Princess Theatre
    ‪11 min walk‬
  • Exeter (EXT-Exeter Intl.)
    ‪34 min drive‬

Room options

View all photos for Double Room

Double Room | In-room safe, desk, free WiFi, bed sheets

Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, free WiFi, bed sheets

Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child) | In-room safe, desk, free WiFi, bed sheets

Family Triple Room (2 Adults + 1 Child)

  • 236 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children) | In-room safe, desk, free WiFi, bed sheets

Family Quadruple Room (2 Adults + 2 Children)

  • 236 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double or Twin Room, Sea View

Superior Double or Twin Room, Sea View | Beach/ocean view

Superior Double or Twin Room, Sea View

  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

  • 131 sq ft
  • Sleeps 1
  • 1 Twin Bed

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4.0 out of 5, Very Good, (1003)
The price is $183
per night
includes taxes & fees
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About this property

TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort

3-star hotel in Torquay City Centre
This smoke-free hotel features 3 restaurants, 2 indoor pools, and a full-service spa. WiFi in public areas is free. Additionally, an outdoor pool, 3 bars/lounges, and a fitness center are onsite.
TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort offers 92 accommodations with safes and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

2 indoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort features a full-service spa, 2 indoor swimming pools, an outdoor pool, and a sauna. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Wireless Internet access is complimentary.

This family-friendly hotel also offers a children's pool, a fitness center, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning.
Abbey Restaurant - This restaurant serves breakfast and dinner. A children's menu is available.
Aztec Bistro & Bar - This bistro serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Alberts Sports Bar - This sports bar serves lunch and dinner. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 12.95 for adults and GBP 7.95 for children
  • 3 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Abbey Restaurant
  • Alberts Sports Bar
  • Aztec Bistro & Bar

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 7.95 for children
  • Self parking fee: GBP 10 per night
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Toorak
Toorak Hotel
Toorak Hotel Torquay
Toorak Torquay
Toorak Hotel Torquay, Devon
TLH Toorak Hotel Torquay
TLH Toorak Hotel
TLH Toorak Torquay
TLH Toorak
TLH Toorak Hotel Torquay, Devon
TLH Toorak Hotel

TLH Toorak Hotel - TLH Leisure, Entertainment and Spa Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 60 out of 191 reviews
Rating 8 - Good. 77 out of 191 reviews
Rating 6 - Okay. 32 out of 191 reviews
Rating 4 - Poor. 14 out of 191 reviews
Rating 2 - Terrible. 8 out of 191 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable bed, good location. Staff were super friendly. Loved our stay. Thankyou 😊
Stayed 1 night in Apr 2025

8/10 Good

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside looks very tired do not be put off- the inside of the section we stayed in was clean and re decorated though we had 2 rooms one had a nice new bathroom the other one looked 70s. This is the second time we’ve stayed at this complex . The pool area is very nice lovely spa but yes it’s all getting old and all needs a bit of tlc. We didn’t eat there but there’s lots around and it’s a good location for the town and beach . We paid half price deal so was value but full price I would say you could get better but I would stay again (only on a deal)
Stayed 3 nights in Apr 2025

8/10 Good

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Feb 2025

6/10 Okay

Davina

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Wendy

Stayed 2 nights in Sep 2024

4/10 Poor

Emma

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Very old and in definite need of a refurb
Stayed 3 nights in Aug 2024

6/10 Okay

Moises

Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and went above and beyond. Staff resolved blue badge parking quickly and efficient. Room was clean and big overlooking the front garden. Breakfast was excellent Indoor pool was excellent and clean Thank you for a great stay
Stayed 3 nights in Aug 2024

4/10 Poor

Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and old
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely hotel and it was very clean every think you need there but the only think i would say is thay it needs air conditioning as it was very hot in all.parts of the hotel and was August and very hot out side and more powerfull showers in all we had a good time there
Stayed 2 nights in Aug 2024

2/10 Terrible

roger

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waste of 100+pound !!!!

1: had to pay extra for parking £10 2: had to pay 12.50 for using swimming pool 3: receptionist unwilling to discuss problems, refer to manager who then told me was nothing to do with him and that he also had to pay for parking at the hotel. 3: after paying for parking there were no spaces, told by hotel to park on double yellow lines !!!!!(was unable to because would not have allowed access)parked in marina carpark, extra £12.50) 4: room old , tired, smelt of drains. 5: bed super soft !! Bouncy 6: after trying to sleep in bed i went out to my converted van and slept there. 7: next time will just park my van next to see and sleep !!!!
Stayed 1 night in Aug 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for money clean and within walking distance to sea frint
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jade

Stayed 1 night in Aug 2024

10/10 Excellent

Warren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

needs a total refurb

Dated, old needs a total refurb
Stayed 1 night in Jun 2024

6/10 Okay

Richard

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Old tired room

Booked a family room and expected a bath in the room as it showed in the pictures and description but ended up with just a shower, so not the best with a 1yr old. Room was very old, lack of sockets, our view was of an overgrown hedge! So not overtly impressed with the room at all. However the pool was really nice, food was good and the evening entertainment was really good. Parking was a nightmare, lack of spaces but was told this was because of a wedding going on.
Stayed 2 nights in Jul 2024

10/10 Excellent

Allana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely weekend. Happy, friendly staff. Great food! Great facilities too! We will definitely visit again!
Stayed 2 nights in Jun 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a warm welcome
Stayed 1 night in Jun 2024

2/10 Terrible

sarah

Traveled with family
Disliked: Staff & service, property conditions & facilities
Noisy wedding right below us with no warning - no sleep!
Stayed 2 nights in May 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic tentative staff with nothing too much trouble
Stayed 2 nights in May 2024

8/10 Good

Michelle

Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Stayed 4 nights in Aug 2023

4/10 Poor

Carla

Stayed 1 night in Aug 2023

8/10 Good

Renata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023