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TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort

2 indoor pools, seasonal outdoor pool, open 7 AM to 9 PM, pool umbrellas
Indoor spa tub
Garden
Sauna, spa tub, steam room, body treatments, body wraps, body scrubs
Family Quadruple Room (2 Adults + 2 Children) | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Parking available
  • Spa

Explore the area

Map
Belgrave Road, Torquay, England, TQ2 5HL
  • Riviera International Conference Centre
    3 min walk
  • Torre Abbey
    5 min walk
  • Torre Abbey Sands
    11 min walk
  • Exeter (EXT-Exeter Intl.)
    37 min drive

Room options

View all photos for Apartment

LCD TV

Apartment

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area | LCD TV

Apartment, 1 Bedroom

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Superior Double or Twin Room, Partial Sea View

Superior Double or Twin Room, Partial Sea View | View from room

Superior Double or Twin Room, Partial Sea View

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living room | LCD TV

Apartment, 2 Bedrooms

  • Sleeps 6
  • 1 Double Bed, 2 Twin Bunk Beds and 1 Double Sofa Bed

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Single Room | Desk, iron/ironing board, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Quadruple Room (2 Adults + 2 Children)

Family Quadruple Room (2 Adults + 2 Children) | Desk, iron/ironing board, free WiFi, bed sheets

Family Quadruple Room (2 Adults + 2 Children)

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Triple Room (2 Adults + 1 Child)

Family Triple Room (2 Adults + 1 Child) | Desk, iron/ironing board, free WiFi, bed sheets

Family Triple Room (2 Adults + 1 Child)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

The Grand Hotel

Pool
Spa
Pet friendly
Kids pool
4.0 out of 5, Very Good, (1001)
The price is $125
per night
$150 total
includes taxes & fees
Jan 1 - Jan 2
The Grand Hotel

About this property

TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort

3-star hotel in Torquay City Centre
2 restaurants, 2 indoor pools, and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include 2 bars/lounges, a fitness center, and a snack bar/deli.
TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort offers 85 accommodations with hair dryers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

2 indoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 13 years old are not allowed in the spa.

TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort features a full-service spa, 2 indoor swimming pools, a sauna, and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This family-friendly hotel also offers a children's pool, a seasonal outdoor pool, and a terrace. Limited onsite parking is available on a first-come, first-served basis (surcharge).

TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort is a smoke-free property.

A complimentary manager's reception is offered each day.
Hotel Restaurant - This restaurant serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 10 per night)
  • Limited onsite parking

Food and drink

  • Daily full breakfast available 8:00 AM to 9:30 AM for a fee: GBP 10.95 for adults and GBP 5.95 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Hotel Restaurant

Things to do

  • 2 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Pilates classes
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 10.95 for adults and GBP 5.95 for children
  • Uncovered self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
The seasonal pool will be open from May to September
Pool access available from 7 AM to 9 PM
Guests under 13 years old are not allowed in the spa

Property is also known as

Victoria Hotel Torquay
Victoria Torquay
TLH Victoria Hotel Torquay
TLH Victoria Hotel
TLH Victoria Torquay
TLH Victoria
TLH Victoria Hotel Torquay, Devon
TLH Victoria Hotel

TLH Victoria Hotel - TLH Leisure, Entertainment and Spa Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 67 out of 198 reviews" "
Rating 8 - Good. 67 out of 198 reviews" "
Rating 6 - Okay. 37 out of 198 reviews" "
Rating 4 - Poor. 18 out of 198 reviews" "
Rating 2 - Terrible. 9 out of 198 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 3rd visit. Staff very good my only disappointment was I had booked 2 rooms for 2 days. When I booked it was free parking since my booking they charge so £40 extra. Very disappointed
Stayed 2 nights in Sep 2024

2/10 Terrible

Muhammed

Stayed 2 nights in Aug 2024

10/10 Excellent

Stefan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great place to stay for a family - the facilities in the apartment and activities in the hotel are great and it’s close to the beach, Marina and Town Centre. It’s also not too far from the rest of the Riviera. We’ve lived at other good places in Torquay in the past, but this was by far the most practical and functional place for us as a family.
Stayed 4 nights in Aug 2024

8/10 Good

Margaret

Liked: Staff & service, property conditions & facilities
Lift stopped working. We were on the first floor and I had problems with the stairs. Also I requested a walk in shower….was given a step to climb into bath… too unsafe for me to use
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was great But the beds are TOO HARD. Breakfast was fantastic.
Stayed 3 nights in Aug 2024

6/10 Okay

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Nice pools, view and decent food but building is showing its age and overall it is overpriced, but may still appeal to the older generation
Stayed 1 night in Aug 2024

8/10 Good

Pauline

Traveled with family
Liked: Cleanliness, staff & service, amenities
Entertainment advertised was incorrect because it was limited. Dining was great and staff were accommodating. Spa was amazing and staff were informative. Floor boards were creaky. Wooden flooring was loose. On the whole, rooms need updating.
Stayed 7 nights in Aug 2024

8/10 Good

Kevin

Traveled with partner
Disliked: Property conditions & facilities
Like the hotel. But thought things could have been cleaner
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
while it may be an older property, it exceeded my expectations in many ways. The rooms do show their age, but the exceptional staff more than make up for it with their friendliness and attention to detail. The hotel offers a wide range of facilities that are perfect for families, including a massive games room that kept the kids entertained for hours. Both the indoor and outdoor pools are well-maintained and a fantastic place to relax. The evening entertainment was awesome. Additionally, the hotel's location is ideal, making it easy to explore the surrounding area. Overall, it’s a wonderful place for a family getaway!
Stayed 1 night in Aug 2024

8/10 Good

Badr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

8/10 Good

Jordan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice but a bit noisy as room located by fire door which seemed to be in use all night long. Good activities though and lovely pool.
Stayed 2 nights in Aug 2024

8/10 Good

Pamela

Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good weekend away
Good value for money - had lots to do - near beach and restaurants ( 10 mins walk) staff helpful and friendly- having some work done so had scaffolding in front of our sea view but didn’t spoil our overall experience- would recommend for couples or families
Stayed 2 nights in Aug 2024

8/10 Good

David

Traveled with partner
Liked: Amenities
Our room could have done with air conditioning as the fan wasn’t enough.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness
Review
The hotel was clean but very dated. We stayed on the 3rd floor which was very hot. The bed was very uncomfortable, but the room was clean. We stayed for breakfast which was average, but did feel uncomfortable whilst eating our breakfast as the young man (waiter) was stood near our table waiting for us to finish our breakfast so that he could remove our plates as soon as we had eaten. We felt that we were being watched.
Stayed 1 night in Aug 2024

6/10 Okay

Rahat

Traveled with family
The hotel staff especially Vivianne was very friendly and helpful, the rooms were spacious but the beds were very hard and uncomfortable
Stayed 3 nights in Aug 2024

6/10 Okay

Marie

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Souela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 to reception staff
Everything was fantastic, clean, full facilities and very friendly staff members ☺️
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Good for families
The entertainment was ok and kids enjoyed , hotel is dated but clean and it’s refreshing blast for the past , a lot to do , swimming area are big and ok , nice place for family albeit dated. It was fun and in good area overall would recommend .
Stayed 4 nights in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly and helpful staff. Plenty of facilities. Good value. Recommended.
Stayed 2 nights in Jul 2024

2/10 Terrible

Kshithish

Business traveler
Disliked: Cleanliness, room comfort
Total Scam and poor service
It was a very bad experiance from both hotel and hotels.com. I feel scammed. Scam 1: The hotels.com site says free parking. And hotel reception said no free parking available for bookings through hotels.com. Asked me to pay £10 for parking. When contacted hotels.com customer service they said the free parking is on first come basis. Which was another lie confirmed by the hotel reception. Scam 2: hotels.com itennary said 1 douple bed, one double sodlfa bed and a single bed. But the room had only 1 douple bed and a sofa bed. No help or answer given by hotels.com customer service.
Stayed 1 night in Jun 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

2/10 Terrible

Marium

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is nothing like it shows in pictures . Entrance to the room looked very out dated . The curtains and windows looked like it has not been cleaned . The sofa bed was very uncomfortable could feel the springs and the mattress was deep in the middle . I could not sleep and relax at all . Duvet cover felt as if the cotton wool inside was mushy and for sure that means it has probably not been changed for years . Very disappointing. I will unfortunately not go again .
Stayed 2 nights in May 2024