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The Grand Hotel

4.0 star property

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Photo gallery for The Grand Hotel

Front of property - evening/night
On the beach
Indoor wedding
Lobby
Family Room, Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk

Explore the area

Map
Seafront, Torquay, England, TQ2 6NT
  • Riviera International Conference Centre
    ‪9 min walk‬
  • Princess Theatre
    ‪12 min walk‬
  • Babbacombe Beach
    ‪5 min drive‬
  • Exeter (EXT-Exeter Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Twin Room, Sea View

Standard Twin Room, Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (Inland)

Standard Twin Room (Inland) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Twin Room (Inland)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite, 1 Bedroom

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room (Compact)

Double Room (Compact) | In-room safe, iron/ironing board, free WiFi, bed sheets

Double Room (Compact)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room (Inland)

Standard Single Room (Inland) | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Single Room (Inland)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room (Inland)

In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room (Inland)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Inland)

Family Room (Inland) | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room (Inland)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Sea View

Family Room, Sea View | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

The Grand Hotel

4-star hotel in Torquay City Centre
Spend the day relaxing on the beach or pampering yourself at The Grand Hotel's full-service spa.
The Grand Hotel offers 132 accommodations with safes and coffee/tea makers. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, The Grand Hotel features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

4 meeting rooms are available. This Victorian hotel also offers a children's pool, a seasonal outdoor pool, and a library. Onsite parking is available (surcharge).

The Grand Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Compass Lounge - Overlooking the ocean, this brasserie specializes in British cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Covered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Compass Lounge
  • Restaurant 1881

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 per person
  • Covered self parking fee: GBP 10 per night
  • Nearby parking fee: GBP 10 per day (33 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Hotel Torquay
Grand Torquay
The Grand Hotel Hotel
The Grand Hotel Torquay
The Grand Hotel Hotel Torquay

The Grand Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 412 out of 1004 reviews
Rating 8 - Good. 324 out of 1004 reviews
Rating 6 - Okay. 158 out of 1004 reviews
Rating 4 - Poor. 72 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend away

Great location, friendly staff. Very nice room, warm and comfortable bed. Hot reliable water. Very good breakfast and dinner. Swimmers pool a little tiered and cooler in the changing rooms.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mrs S S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Faded grandeur

Time is relentless but they are trying hard to reverse its effects....The beds are amazing but why cant they wait the outside of the building....it would look amazing!
Stayed 1 night in Feb 2025

8/10 Good

Caren

Liked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Quick break away

Warm welcome, quick check in. Lovely, large area with comfortable settees to sit in and enjoy a view of the sea. Room (standard double) a reasonable size, comfortable bed. Bathroom was a little dated and the shower was tiny- would’ve been better to have an over the bath shower or my preference take the bath out and have a large walk in shower! Breakfast was quite good - good choice of hot and cold items but cheap orange juice. Lovely view of the sea while having breakfast. Tried to book the restaurant for an evening meal but couldn’t as the restaurant was at capacity and therefore the bistro was closed as well.
Stayed 1 night in Feb 2025

8/10 Good

Lina

Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

RONALD

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The rooms could do with some updating.
Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just for one night to celebrate Wife's Birthday - Thoroughly enjoyable Food was superb !!- we'll be back
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy to support historic buildings

The hotel is very handy from the railway station. The bar area was a delight to relax in, with the chap playing the baby grand. The chairs are comfy but low for eating from (for me 5'4) The restaurant is colourful and the breakfast was good. I was in a room at the back of the hotel and the decor was simple, the room was fine though (i like the old furnitire) and warm enough for me (im a cold person) but maybe a little overpriced. The front rooms , with the views, may be more worth the money (but i was only for 1 night arriving late so no need for a view) I would like to see refilled bottles for bathroom products rather than 'disposables'. I liked the local art at affordable prices in the cabinets.
Stayed 1 night in Feb 2025

10/10 Excellent

Norman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely traditional hotel overlooking the bay
Stayed 2 nights in Jan 2025

10/10 Excellent

marcus

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a work trip, very close to centre of Torquay, free street parking. Staff helpful. Good breakfast buffet. Will stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very friendly staff and great food
Stayed 1 night in Feb 2025

6/10 Okay

Michelle

Liked: Room comfort

Very average

We stayed a few years ago and very much enjoyed the pool, hot tub, steam & sauna room. We didn’t realise that due to the fire in 2022 that the only thing remaining was the pool. The changing room was freezing and the pool freezing, someone mentioned they were painting in the day and had the doors open to dry the paint. Very disappointing. We would not come back again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay at The Grand

We stayed in the hotel, as we held our joint 50th party there. We stayed in a standard double room and found it to be clean and comfortable, and perfect for our needs. The breakfast was delicious, with a good amount of choice. All of the staff were professional and friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Torquay Hotel

Great place to stay in torquay, friendly staff, nice room, good food.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, staff & service

Disappointed

I have stayed here last year and it has gone downhill the furniture in the bedroom was scratched and worn, the TV reception was terrible. Biggest disappointment was the breakfast at time I stayed there was a choice of menu freshly cooked this time help yourself that was one of the main reasons for staying there.
Stayed 1 night in Jan 2025

8/10 Good

paul

Business traveler
Liked: Cleanliness, staff & service, room comfort
nice stay, old traditional hotel but clean and comfortable. Friendly staff throughout. parking is free on rd parking outside the front of the hotel and i havnt failed to park yet.
Stayed 2 nights in Jan 2025

10/10 Excellent

kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We had an issue with our bath but it was very quickly resolved and we were moved to a nicer and bigger room. Have stayed here before with no issues love Torquay and this is where we would stay every time. My wife had a massage on one of the days and she thoroughly enjoy it and found it very relaxing.
Stayed 3 nights in Jan 2025

8/10 Good

Lindsay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel staff were very friendly and helpful, I had a lovely, clean, comfy room looking out to the sea. I ate in the restaurant, good choice, the food was well presented and tasty. The only problem I had was I reserved a place in the garage, I was told there would be a sign with my name on the space, when I arriced, there was no place assigned to me, it was very difficult to see the reservations for poor lighting. When I checked in, I explained I had reserved a place but no reservation in the garage was showing, I was told that was ok, I put my car registration into the IPad and was informed the £10 parking fee would be put onto my room. On checking out, there was NO garage fee, this is an ANPR carpark, so I have been informed I will receive a parking ticket. Both Richard and Dawn were very helpful in checking everything and taking my £10 payment, they then advised what I will need to do when I recieve my parking fine. I booked a reservation in the garage to avoid any issues with parking and in particulr receiving a parking fine
Stayed 1 night in Jan 2025

6/10 Okay

Stephen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms outdated. With drafty windows. Floors very squeaky in bedrooms.
Stayed 3 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service by the head receptionist in dealing with a difficult problem.
Stayed 3 nights in Jan 2025

4/10 Poor

Roderic

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Won't bother here again.

There was supposedly a terrace but getting there would be an obstacle course. They even had a sign for safety. The shower was not fit for purpose as it was maybe less than 700mm square and no space to fit through the door. The toilet seat was fixed wonky and the whole place needs investment to modernise it. Not a good buy and would prefer a refund as it was awful. The only good part were the staff.
Stayed 2 nights in Jan 2025