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The Grand Hotel

4.0 star property

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Photo gallery for The Grand Hotel

Front of property - evening/night
Indoor wedding
On the beach
Exterior
Standard Double Room, Sea View | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
$88
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
Seafront, Torquay, England, TQ2 6NT
  • Place, Torre Abbey Sands
    ‪1 min walk‬
  • Place, Princess Theatre
    ‪12 min walk‬
  • Place, Babbacombe Beach
    ‪5 min drive‬
  • Airport, Exeter (EXT-Exeter Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Double Room (Inland)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double Room (Inland)

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double Room, Sea View

8.2 out of 10
Very good
(26 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Inland)

Family Room (Inland) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Family Room (Inland)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Sea View

Family Room, Sea View | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Family Room, Sea View

7.4 out of 10
Good
(11 reviews)
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room (Compact)

Standard Double Room (Compact) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double Room (Compact)

8.0 out of 10
Very good
(42 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room (Inland)

Standard Single Room (Inland) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Single Room (Inland)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room (Inland)

Standard Twin Room (Inland) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Twin Room (Inland)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room, Sea View

Beach/ocean view

Standard Twin Room, Sea View

8.0 out of 10
Very good
(8 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

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About this property

The Grand Hotel

4-star hotel in Torquay City Centre
Spend the day relaxing on the beach or pampering yourself at The Grand Hotel's full-service spa.
The Grand Hotel offers 132 accommodations with safes and coffee/tea makers. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, The Grand Hotel features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

4 meeting rooms are available. This Victorian hotel also offers a children's pool, a seasonal outdoor pool, and a library. Onsite parking is available (surcharge).

The Grand Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Compass Lounge - Overlooking the ocean, this brasserie specializes in British cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Covered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Compass Lounge
  • Restaurant 1881

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from September 8 2025 to February 1 2026 (dates subject to change):
  • One of the swimming pools
  • Fitness facilities
  • Spa
  • Spa/Beauty services
The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
  • Bar/Lounge
  • Dining venue(s)
The property will be renovating from October 1 2025 to December 14 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Fitness facilities
The following facilities are closed on New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue(s)
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 per person
  • Covered self parking fee: GBP 10 per night
  • Nearby parking fee: GBP 10 per day (33 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Hotel Torquay
Grand Torquay
The Grand Hotel Hotel
The Grand Hotel Torquay
The Grand Hotel Hotel Torquay

Reviews

The Grand Hotel Reviews

8.2

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 411 out of 1016 reviews
Rating 8 - Good. 341 out of 1016 reviews
Rating 6 - Okay. 156 out of 1016 reviews
Rating 4 - Poor. 70 out of 1016 reviews
Rating 2 - Terrible. 38 out of 1016 reviews

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay - would come here again

Really nice hotel, showing its age a little bit and could do with a bit of TLC in some of the common areas. Great stuff, with great service at the check-in, concierge and bar. Breakfast was good although the staff seamed quite overworked. Nice pool area outdoor. Outdoor pools were good. Gym could do with a little bit of a refit - feeling kind of old and it would be nice to have a sauna /steamroom in the spa area.
Stayed 3 nights in Jul 2025

6/10 Okay

Jayne

Traveled with partner
Liked: Amenities
Over an hour late checking us in with no real concern the room wasnt ready for 3pm check in wouldn’t have minded but reception just didn’t care we had to sit about waiting. Room was ok quite clean bed was comfortable windows had all hand marks over them We were in 4th floor with partial sea view which was quite nice facing the train track but that didn’t really bother us . Overall look of the building inside and out is quite run down would be a lovely hotel if this was looked at . Lovely warm pool both inside and out. Breakfast was fine but had an evening meal and was not that great which h was a shame because it cost a bit Overall nice location had a lovely time in Torquay Would we stay in this hotel again ? Probably not I think there are nicer places around for less money or better for the money we paid
Stayed 2 nights in Jul 2025

8/10 Good

Roy

Liked: Cleanliness, room comfort

Torquay visit.

Enjoyed my stay although room was far to hot .
Stayed 4 nights in Jul 2025

8/10 Good

Helen

Traveled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Good stay overall

Overall very clean but ventilator in bathroom has not been cleaned for a while. Also areas around lampshades/bulbs not routinely cleaned. Breakfast and dinner options are excellent. Room comfort was excellent as well. Hotel location - excellent. Limited car parking space. It would be great if reception staff can offer advice around alternative parking options or more information provided when booking.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Elegance from another age. Some parts of the hotel need an update and refresh
Stayed 3 nights in Jul 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Ady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

david

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
all was quite good
Stayed 7 nights in Jul 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Paulette s

Traveled with family
Liked: Staff & service
We have given less stars this year. Was highly disappointed in a few things. Bathroom, cracked sink glued, very low toilet , child’s height, no shower curtain , toilet seat loose, toilet handle did not function correctly. Food in dining was not worth the money, returned 3 times . Only one dining area open this time , at night other one with views was closed after 6pm. Pool area needs upgrading, locals attend the pool daily meaning there are less beds for those in vacation and we had broken sun bed ( 3 were broken ) pool also needs cleaning. For what we payed we were highly disappointed and will not be returning to this hotel. Others complained also.
Stayed 8 nights in Jul 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great 3 days with family
Stayed 3 nights in Jul 2025

2/10 Terrible

Gemma

Stayed 1 night in Jul 2025

10/10 Excellent

kenmorjaria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of the Hitel

This was a very nice hotel and and we had a Sea View however due to the flying birds around the area, the windows were dirty with bird poo. The hotel should ensure cleanliness of the windows too.
Stayed 1 night in Jul 2025

6/10 Okay

Martin

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved our stay the staff are friendly and the pool area is nice good do with a few more loungers thou.
Stayed 1 night in Jul 2025

8/10 Good

Jeff

Liked: Cleanliness, property conditions & facilities, room comfort
No usb sockets for phone and the kettle did not work. Also was a couple so why only one hot chocolate?? But couldn’t use it anyway as the kettle did not work. One of the female bar staff was very abrupt and forgot to make a pot of tea I ordered. I had to return to the bar twice to remind the staff I had ordered it by which time all my friends had finished their drinks.
Stayed 1 night in Jul 2025

8/10 Good

Emma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Albeit a little old fashioned it retains charm and character.
Stayed 1 night in Jul 2025

8/10 Good

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service
The sea views are stunning and the staff are wonderful but the property would really benefit from modernising.
Stayed 1 night in Jul 2025

2/10 Terrible

Miss C

Traveled with group
Disliked: Staff & service, property conditions & facilities, room comfort

Hot hot hot

The hotel had no A/C and our room was on the top floor, the window could only open and inch so ne ventilation. It became so unbearable we had to leave the hotel at 3am and get a taxi home. All the rooms were full so no alternative apart from a fan could be offered
Stayed 1 night in Jul 2025

4/10 Poor

Leigh

Traveled with partner
Liked: Cleanliness, staff & service
Lovely location but hotel could do with updating. Decor tired and old as is furniture. No air con and desk fan inadequate in this heat. Cracked tiles in bathroom and shower was barely a trickle
Stayed 1 night in Jul 2025

6/10 Okay

Khrys

Traveled with family
Disliked: Staff & service, property conditions & facilities
Staff after amazing. For the price of the room, it was not worth it. The room had stains in the carpet, although cleaned well such as the bathroom and no dust, the room felt grubby and dirty. Needs a good lick of paint and clean flooring
Stayed 1 night in Jul 2025

8/10 Good

Tristan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very clean and quiet we had a great view. Breakfast was fine and the restaurant areas were clean and pleasant. Hotel needs a lick of paint outside, and probably some money spent. But overall the Grand Torquay is a perfectly adequate hotel in a good location especially if arriving by train.
Stayed 1 night in Jul 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 3 nights in Jun 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025