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The Grand Hotel

4.0 star property

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Photo gallery for The Grand Hotel

Front of property - evening/night
Exterior
Indoor wedding
Standard Double Room, Sea View | 1 bedroom, in-room safe, iron/ironing board, free WiFi
On the beach

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Gym
  • Spa
  • Bar
$138
includes taxes & fees
Sep 25 - Sep 26

Explore the area

View in a map
Seafront, Torquay, England, TQ2 6NT
  • Torre Abbey Sands
    ‪1 min walk‬
  • Princess Theatre
    ‪12 min walk‬
  • Babbacombe Beach
    ‪5 min drive‬
  • Exeter (EXT-Exeter Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Twin Room, Sea View

Standard Twin Room, Sea View | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Twin Room, Sea View

8.0 out of 10
Very good
(8 reviews)
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Twin Room (Inland)

Standard Twin Room (Inland) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Twin Room (Inland)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

1 bedroom, in-room safe, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Double Room (Compact)

Double Room (Compact) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Double Room (Compact)

8.0 out of 10
Very good
(40 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room (Inland)

Standard Single Room (Inland) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Single Room (Inland)

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room (Inland)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double Room (Inland)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Sea View

Standard Double Room, Sea View | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double Room, Sea View

8.2 out of 10
Very good
(25 reviews)
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (Inland)

Family Room (Inland) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Family Room (Inland)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Sea View

Family Room, Sea View | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Family Room, Sea View

7.4 out of 10
Good
(11 reviews)
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

The Grand Hotel

4-star hotel in Torquay City Centre
Spend the day relaxing on the beach or pampering yourself at The Grand Hotel's full-service spa.
The Grand Hotel offers 132 accommodations with safes and coffee/tea makers. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Torquay hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, a children's pool, and a seasonal outdoor pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include massages.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, The Grand Hotel features an indoor pool and a health club. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

4 meeting rooms are available. This Victorian hotel also offers a children's pool, a seasonal outdoor pool, and a library. Onsite parking is available (surcharge).

The Grand Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:30 AM and 10:00 AM.
Restaurant 1881 - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Compass Lounge - Overlooking the ocean, this brasserie specializes in British cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 10 per day)
  • Street parking available
  • Covered self parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Compass Lounge
  • Restaurant 1881

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from August 17 2025 to August 17 2025 (dates subject to change):
  • One of the swimming pools
The following facilities are closed seasonally each year. They will be closed from December 24 to December 27:
  • Bar/Lounge
  • Dining venue(s)
The following facilities are closed on New Year's Eve and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 per person
  • Covered self parking fee: GBP 10 per night
  • Nearby parking fee: GBP 10 per day (33 ft away)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Grand Hotel Torquay
Grand Torquay
The Grand Hotel Hotel
The Grand Hotel Torquay
The Grand Hotel Hotel Torquay

The Grand Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 411 out of 1004 reviews
Rating 8 - Good. 331 out of 1004 reviews
Rating 6 - Okay. 156 out of 1004 reviews
Rating 4 - Poor. 67 out of 1004 reviews
Rating 2 - Terrible. 39 out of 1004 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Be

Liked: Amenities, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Ameet

Traveled with family
Liked: Cleanliness, staff & service

Faulty towers tribute Hotel experience.

The room looked great, however the bed was too springy and soft, felt like it had been used for jumping on on sank in the middle, we had 2 days of cold showers, as the shower thermostat valve was broken and just spun, made reception aware and said they would send an engineer, nobody came, reported again on leaving. The last thing you want after a 4 hour drive, is a cold shower and a soft uncomfortable bed, but to top it off you could hear the people from the next room, as the adjoining door is not soundproof, and then when eventually did fall asleep, was woken at 7am on bank holiday Monday by a dog barking loudly in one of the rooms close by. Didn’t get much better at breakfast, table had no cutlery, my daughter asked for scrambled egg, came out when we had finished our breakfast, there were no cereal bowls, asked the waiter, he replied what type of cereal bars? Went to get a plate instead, it was hot, but still wet and with bits of food, where not washed properly. This hotel looks nice in the photos, in reality parts are tired and needs a refurb, the restaurant staff at breakfast need better training and poor for a 4 star hotel,
Stayed 2 nights in May 2025

6/10 Okay

David

All of the staff were very welcoming and the main bar , reception area and restaurant rooms were very spacious. Bedrooms small and tired looking . Spa pool and outside pool area in need of upgrade, gardens lovely.
Stayed 5 nights in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little tired perhaps, but still lovely!

This is a beautiful hotel with wonderful staff. Sure, the building itself is looking a little tired, but it has some stunning features in the public areas. Every member of staff is so friendly and helpful. Breakfast has plenty of choice, and the evening meals we had were superb. Our room had a fridge and a safe. As a woman, I also appreciated the magnifying mirror in the bathroom.
Stayed 7 nights in May 2025

10/10 Excellent

Rastgo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Donna

Stayed 1 night in Apr 2025

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities, room comfort

Not so Grand

Not so Grand... When booking I asked for two things - a parking place and a quiet room. I got the parking place. Our room was three paces from a noisy lift. Our room had a connecting door (closed and locked) which meant we heard every word from next door, all through the night. Hotel staff wouldn't or couldn't offer us any help. The offer to change rooms was only given late in the day when we were about to go out on our last night. Too late.
Stayed 2 nights in May 2025

8/10 Good

Andrew

Stayed 3 nights in Mar 2025

6/10 Okay

Roger

Traveled with group
Being coming to the grand hotel for many years the majority of staff were excellent friendly and helpful but I did find the reception staff un helpfull and rude I did find parts of the hotel very tired and need of a uplift
Stayed 4 nights in May 2025

8/10 Good

Hubert

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The dinner was very, very good. Food was very very good, staff was excellent.
Stayed 2 nights in May 2025

10/10 Excellent

JACK

Stayed 1 night in May 2025

10/10 Excellent

Dean

Traveled with family
Liked: Staff & service

Weekend break

Great hotel, wonderful staff very friendly
Stayed 3 nights in May 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Vera

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel. Swimming pool Very comfy Right by the sea la
Stayed 2 nights in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness
We love the elegance of this hotel . Location is good as it’s near the train station and also has a bus stop opposite .
Stayed 2 nights in May 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, excellent service from bar staff but breakfast a little disappointing from previous stays.
Stayed 6 nights in Apr 2025

10/10 Excellent

rob

Liked: Cleanliness, staff & service
This really was a lovely hotel. Shout out to the staff, who were exceptionally friendly and helpful. The only negative thing is that it is a little dated
Stayed 2 nights in May 2025

10/10 Excellent

Jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice helpfull staff, very clean stunning view from room. And really nice food breakfast was lovely.
Stayed 2 nights in May 2025

8/10 Good

Geri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Stayed 3 nights in Apr 2025

10/10 Excellent

Sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Easter family break away. Fantastic room big and spacious family room with a beautiful view
Stayed 2 nights in Apr 2025

10/10 Excellent

RW

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was very good except for a fish dinner wafer thin and no meat .That is the only thing, staff were very attentive all times
Stayed 2 nights in Apr 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Stayed 1 night in Apr 2025