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AluaSoul Costa Málaga - Adults recommended

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AluaSoul Costa Málaga - Adults recommended

Snack bar
Lobby
Outdoor pool, pool umbrellas, sun loungers
Meeting facility
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Pet friendly
  • Bar
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
Av de Isabel Manoja, 9, Torremolinos, Malaga, 29620
  • Nogalera Square
    2 min walk
  • Plaza Costa del Sol
    3 min walk
  • Calle San Miguel
    3 min walk
  • Málaga (AGP)
    21 min drive

Room options

View all photos for Junior Suite 2 Adults

Down comforters, individually decorated, individually furnished, desk

Junior Suite 2 Adults

  • 213 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Sea View 2 Adults

Down comforters, individually decorated, individually furnished, desk

Double Sea View 2 Adults

  • 178 sq ft
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Sea View 1 Adult

Down comforters, individually decorated, individually furnished, desk

Double Sea View 1 Adult

  • 178 sq ft
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Junior Suite 3 Adults

Down comforters, individually decorated, individually furnished, desk

Junior Suite 3 Adults

  • 213 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Junior Suite 1 Adult

Down comforters, individually decorated, individually furnished, desk

Junior Suite 1 Adult

  • 249 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for My Favorite Club Junior Suite Sea View 1 Adult

Down comforters, individually decorated, individually furnished, desk

My Favorite Club Junior Suite Sea View 1 Adult

  • 249 sq ft
  • Ocean view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Double 1 Adult

Down comforters, individually decorated, individually furnished, desk

Double 1 Adult

  • 178 sq ft
  • Sleeps 1
  • 2 Twin Beds

View all photos for My Favorite Club Junior Suite Sea View 2 Adults

Down comforters, individually decorated, individually furnished, desk

My Favorite Club Junior Suite Sea View 2 Adults

  • 249 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for My Favorite Club Junior Suite Sea View 3 Adults

Down comforters, individually decorated, individually furnished, desk

My Favorite Club Junior Suite Sea View 3 Adults

  • 249 sq ft
  • Ocean view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for My Favorite Club Double

My Favorite Club Double | Down comforters, individually decorated, individually furnished, desk

My Favorite Club Double

  • 178 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double 2 Adults

Down comforters, individually decorated, individually furnished, desk

Double 2 Adults

  • 178 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Pool View (1 adult)

Down comforters, individually decorated, individually furnished, desk

Double Room, Pool View (1 adult)

  • Sleeps 1
  • 2 Twin Beds

View all photos for Double Room, Pool View (2 Adults)

Down comforters, individually decorated, individually furnished, desk

Double Room, Pool View (2 Adults)

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Interior

tent Torremolinos

Pool
Breakfast included
Free WiFi
Restaurant
4.2 out of 5, Very Good, (474)
The price is $60
per night
$66 total
includes taxes & fees
Dec 11 - Dec 12
tent Torremolinos

About this property

AluaSoul Costa Málaga - Adults recommended

4-star hotel in Torremolinos City Centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and 3 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
AluaSoul Costa Málaga - Adults recommended offers 243 accommodations with complimentary bottled water and hair dryers. Rooms open to furnished balconies. Each accommodation is individually furnished and decorated. Beds feature down comforters. Satellite television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

AluaSoul Costa Málaga - Adults recommended features an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Wireless Internet access is complimentary.

This 4-star property offers access to a business center and meeting rooms. This eco-certified hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Parking is available onsite for a surcharge.

AluaSoul Costa Málaga - Adults recommended is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
Terra Café - This buffet restaurant serves breakfast and dinner.
Kentia Pool Club - This bar is located by the pool. Open daily.
Agua Lobby Bar - Onsite bar. Open daily.
Vértigo Sky Bar - Onsite rooftop bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 18 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 per person
  • 3 bars/lounges
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Agua Lobby Bar
  • Kentia Pool Club
  • Terra Café
  • Vértigo Sky Bar

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a security system and window guards

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Roc Flamingo
Hotel Roc Flamingo Torremolinos
Roc Flamingo
Roc Flamingo Torremolinos
Flamingo Hotel Torremolinos
Hotel Flamingo Torremolinos
Roc Hotel Flamingo Torremolinos, Costa Del Sol, Spain
Roc Hotel Torremolinos

AluaSoul Costa Málaga - Adults recommended Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 129 out of 373 reviews" "
Rating 8 - Good. 137 out of 373 reviews" "
Rating 6 - Okay. 54 out of 373 reviews" "
Rating 4 - Poor. 28 out of 373 reviews" "
Rating 2 - Terrible. 25 out of 373 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Rafael

Stayed 4 nights in Aug 2024

10/10 Excellent

Marcelo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Rooms are nice and very clean. Staff very friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Freddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 4 nights in Aug 2024

10/10 Excellent

Janet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2024

8/10 Good

Tommi

Stayed 7 nights in Jul 2024

4/10 Poor

Elle

Disliked: Staff & service, property conditions & facilities, room comfort
Not a 4* hotel
Firstly when we arrived we entered the lobby which looks lovely however it had a terrible smell! We were taken to our room which was a double room (2 single beds pushed together) and both beds are comfortable however VERY noisy when you move around. We had a fridge in the room which didn't work which we reported but nothing was done. We was surprised about all the added charges. €5 a day to use the safe, €20 deposit for 2 towels, €20 deposit for an iron and €5 a day to have teas, coffees and sugars refilled in our room. The swimming pool area is very small, there are not enough beds for everyone in the hotel and the beds are very close together. Some staff were very friendly however some were quite rude and unhelpful. The cleaners didn't clean our room on the first day and then throughout our stay we noticed that the cups in our room were not replaced but were simply washed out in the bathroom sink. We realised this as they had been left in the bathroom one day when we returned with water in the bottom. It would have been nice to have clean cups everyday. The bonus of this hotel is it is adults only which is why we booked however I wouldn't return.
Stayed 4 nights in Jul 2024

10/10 Excellent

Trine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

Ellias

Stayed 7 nights in Jul 2024

6/10 Okay

Roldy

Traveled with group
Disliked: Property conditions & facilities
For a Hyatt hotel, the property had poor AC and sliding beds that move with every slight move. The balcony overviewed some ducts and other extensions that are dirty and look weird. The elevator is super slow and not that smart as sometimes we had to wait for a long time to get in or out. The positive thing is how convenient the hotel is as it is close to everything in town. Also, they have a shattaf which is amazing as we rarely find it in Europe.
Stayed 4 nights in Jul 2024

2/10 Terrible

George

Stayed 2 nights in Jul 2024

6/10 Okay

Aoife

Stayed 1 night in Jul 2024

8/10 Good

Dara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Dalil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disappointed with outlook from balcony hotel clean verigo bar very good
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
Good location. We stayed for 5 nights. Our third night we were disturbed by loud noises from outside beteeen 23:30-02:30 (nighttime). It turned out to be the hotel itself which, with help of a large crane lifted ”things” up on the hotel roof. We couldn’t sleep for this 3 hours and the hotel staff didn’t care about the inconvenience. The staff in the reception had overall an unkind approach. Our room was cleaned 2 days but missed 2 days. The lady that welcomed us in the breakfastresturant every morning had a great smile and was very welcoming.
Stayed 5 nights in Jun 2024

6/10 Okay

Jackie

Stayed 5 nights in Jun 2024

10/10 Excellent

yara

Stayed 1 night in Jun 2024

6/10 Okay

Matthew

Traveled with partner
One of the better hotels in the area but they have some odd ways. Communication isn’t their strong point as often different staff would give you a different answer to the same question. For example, we were told we couldn't have later than a 2pm checkout then that changed to 3pm when we spoke with another staff member later. Staff are hit and miss. Some are wonderful (Carmen), whilst others are quite rude and unwelcoming. As a VIP guest we were given mixed information on what sunbeds we could and couldn't use. I'd like to think we're fairly switched on guys but even we struggled to understand some of their 'policies'. The breakfast area was often very busy and staff were slow cleaning tables. We had to change rooms after night one due to a very noisy and faulty air con. The room was therefore very hot and it was hard to sleep. They did resolve this for us but only after I unfortunately had to complain and get a little direct. The room cleanliness was 'ok' but the bathroom had mould and the floor had hairs (not ours) around the perimeter. They failed to top up the soap too and a couple of towels and pillow cases had some staining. They do change the bedding but only if you leave the card on the bed each day. No iron or ironing board in rooms. You have to ask for them. The location is great for the centre and the hotel is fairly quiet. Pool area is decent. The guests are a good mix of all ages and backgrounds. Overall we enjoyed our stay but the hotel wasn't 'sensational'.
Stayed 7 nights in Jun 2024

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 4 nights in Jun 2024

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book if you want a 4* hotel
This is an old and terrible hotel and absolutely not a 4* as it claims. We booked a "Junior Suite" room and were given a room resembling absolutely nothing of the sort. I have added pictures of our balcony and the view from our "suite" bedroom. The balcony was full of flies and dusty. The bathroom had not been cleaned properly and there were long hairs underneath near the shower. The maid removed 2 of our souvenir glasses that we had bought in Torremolinos which we did not get back. I asked every day to move rooms but the hotel always claimed they were full despite other guests arriving, usually cabin crew who were just there for a night rather than us being there for 3 nights. Use of the safety deposit box is a rip-off 5EUR per day. You have to wait ages for the lifts as the maids use them all day rather than having a separate service lift. The pool area is the only nice bit about this hotel. We didn't use the rooftop. On our final morning we were woken up at 8.50am by builders directly below us constantly drilling which continued until 11am when we checked out. Along with asking to switch rooms every day, I tried complaining directly to the hotel after our return to the UK. They simply directed me to hotels.com to complain to. If the hotel had addressed my complaint I would not be writing this awful review. Summary - don't stay here if you're expecting a 4 star hotel, it's more 2 star with a nice pool.
Balcony with view of brick wall
Unclean bathroom on arrival
Suite view of wall, door and fire extinguishers
Stayed 3 nights in May 2024

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Good amenities. Close to cafes, bars, restaurants,shops. Hotel needs to supply contact info. 8nfroom, for example telephone no for reception etc. we had issue with room safe , we were on 10th floor.
Stayed 2 nights in May 2024

6/10 Okay

Helena

Liked: Cleanliness
Asked for free room upgrade as VIP customer which I expected to be offered without asking and took ages before reception staff sorted it out.
Stayed 2 nights in Jun 2024

10/10 Excellent

Monica Rocio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Sylvain, Ottawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, comfortable beds.
Stayed 4 nights in May 2024