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Crowne Plaza Torreon by IHG

4.0 star property

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Photo gallery for Crowne Plaza Torreon by IHG

Bar (on property)
Exterior
Indoor pool
Lobby sitting area
Premium bedding, down comforters, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Free airport shuttle
  • Pool
$124
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Boulevard Torreon Matamoros #4050, Torreón, COAH, 27260
  • Place, Torreon Urban Forest
    ‪3 min drive‬
  • Place, Revolucion Stadium
    ‪3 min drive‬
  • Place, Plaza Armas de Torreon
    ‪8 min drive‬
  • Airport, Torreón, Coahuila (TRC-Francisco Sarabia Intl.)
    ‪5 min drive‬

Room options

View all photos for Premium Room

Premium bedding, down comforters, in-room safe, desk

Premium Room

8.0 out of 10
Very good
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, in-room safe, desk

Standard Room

8.8 out of 10
Excellent
(11 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds

9.2 out of 10
Wonderful
(65 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(63 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Primary)

Suite (Primary) | Premium bedding, down comforters, in-room safe, desk

Suite (Primary)

9.0 out of 10
Wonderful
(4 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite (Governor)

Premium bedding, down comforters, in-room safe, desk

Suite (Governor)

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Club Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, Club Lounge Access

7.6 out of 10
Good
(4 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Club Lounge Access

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds, Club Lounge Access

9.0 out of 10
Wonderful
(7 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Holiday Inn Express Torreon by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, 1,018 reviews
Holiday Inn Express Torreon by IHG

About this property

Crowne Plaza Torreon by IHG

4-star Torreón hotel with restaurant
A full-service spa, an indoor pool, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and free airport drop-off are also provided. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is not available.
Crowne Plaza Torreon by IHG offers 193 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature down comforters and premium bedding. 27-inch plasma televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Torreón hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
The onsite spa has massage/treatment rooms. Services include facials and body treatments.
In addition to a full-service spa, Crowne Plaza Torreon by IHG features an indoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 15070 square feet (1400 square meters) include a conference center. This business-friendly hotel also offers a children's pool, a hot tub, and a sauna. A shuttle from the hotel to the airport is complimentary to guests (available on request). Onsite self parking is complimentary.

Crowne Plaza Torreon by IHG has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and noon.
Crowne Plaza Torreon by IHG has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free airport drop-off shuttle from 6:00 AM to 8:00 AM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: MXN 235 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (15,070 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 2004
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 235 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Torreon
Crowne Plaza Torreon
Torreon Crowne Plaza
Crowne Plaza Torreon Hotel

Crowne Plaza Torreon by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 665 out of 1000 reviews
Rating 8 - Good. 218 out of 1000 reviews
Rating 6 - Okay. 63 out of 1000 reviews
Rating 4 - Poor. 30 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Mirna

Stayed 1 night in Jul 2025

8/10 Good

Arturo Bermudez

Stayed 2 nights in Jul 2025

10/10 Excellent

Juana Maria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Federico

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Jun 2025

8/10 Good

Claudia

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Fernando

Liked: Cleanliness
Need improvements like fridge and microwave in rooms, a/c noise, and two machines in gym didn’t work. Food is good and friendly staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Amir, San Diego

Stayed 2 nights in Jun 2025

8/10 Good

Brenda E deleon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great atmosphere, the only thing is that the spa is not open and apparently they dont have an opening date.
Stayed 1 night in May 2025

4/10 Poor

Maria Jimena

Traveled with family
Liked: Cleanliness, amenities
No había habitaciones para silla de ruedas disponible, pedimos una silla para poder bañar a mi mama y no se pudo usar por la tina, el baño de silla de ruedas en el área de la alberca estaba fuera de servicio, el boton de Alberca en el elevador de en medio no funcionaba, deben de tomar en cuenta de que no solo con dos habitaciones es suficiente para gente con silla de ruedas, deben de mejorar este aspecto y contar con silla para el baño no son caras y harian una gran diferencia deben de ser mas empaticos y realmente hacer las instalaciones para que se puedan usar con silla de ruedas, no todas las personas con silla de ruedas se pueden mover y tienen que entrar otra persona con ella, hagan pruebas o bien busquen asesores para realmente se puedan usar las instalaciones.
Stayed 1 night in Jun 2025

10/10 Excellent

jaime

Stayed 1 night in Jun 2025

10/10 Excellent

Lazaro

Stayed 2 nights in Jun 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Adan

Stayed 4 nights in May 2025

10/10 Excellent

Arturo

Stayed 5 nights in Apr 2025

8/10 Good

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was good service
Stayed 4 nights in May 2025

10/10 Excellent

jaime

Stayed 3 nights in Apr 2025

10/10 Excellent

Esmeralda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay amazing hotel outstanding service during our stay
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Our stay was great. The staff was courteous and helpful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amir, San Diego

Stayed 3 nights in Apr 2025

10/10 Excellent

Joshua

Stayed 1 night in Apr 2025

8/10 Good

Juana Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien
Stayed 2 nights in Apr 2025

10/10 Excellent

Juana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo el personal muy amables
Stayed 6 nights in Mar 2025

10/10 Excellent

Orlando

Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Mar 2025