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Hotel Mercure Torun Centrum

4.0 star property

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Photo gallery for Hotel Mercure Torun Centrum

Bar (on property)
Front of property
Reception
Front of property
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Room service

Explore the area

Map
Ul Kraszewskiego 1-3, Torun, Kujawy Pomerania, 87 100
  • Dolina Marzeń Park
    ‪8 min walk‬
  • Old Town Market Square
    ‪9 min walk‬
  • Fountain
    ‪10 min walk‬
  • Bydgoszcz (BZG-Ignacy Jan Paderewski)
    ‪46 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Minibar, desk, laptop workspace, soundproofing

Classic Room, 2 Twin Beds

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Minibar, desk, laptop workspace, soundproofing

Standard Room, 1 Twin Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed

Minibar, desk, laptop workspace, soundproofing

Deluxe Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, desk, laptop workspace, soundproofing

Superior Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Minibar, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Minibar, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed with Sofa bed

  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Superior Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Mercure Torun Centrum

4-star Torun hotel with restaurant
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a conference center, self parking, and a business center are onsite. Housekeeping is available on request.
Hotel Mercure Torun Centrum offers 110 air-conditioned accommodations with minibars and complimentary bottled water. Smart televisions come with satellite channels. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

Hotel Mercure Torun Centrum is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning.
Solaris - This restaurant serves breakfast, lunch, and dinner.
Winestone - This restaurant serves breakfast, brunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, German, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Uncovered self parking on site (PLN 29 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: PLN 42 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Solaris
  • Winestone

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Babysitting
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of PLN 29.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PLN 42.00 per person
  • Uncovered self parking fee: PLN 29 per day
  • Pet fee: PLN 29.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Centrum Torun
Hotel Mercure Torun
Hotel Mercure Torun Centrum
Mercure Torun Centrum
Torun Centrum
Torun Hotel Mercure
Accor Helios Torun
Mercure Torun Centrum Torun
Hotel Mercure Torun Centrum Hotel
Hotel Mercure Torun Centrum Torun
Hotel Mercure Torun Centrum Hotel Torun

Hotel Mercure Torun Centrum Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 124 out of 348 reviews
Rating 8 - Good. 162 out of 348 reviews
Rating 6 - Okay. 48 out of 348 reviews
Rating 4 - Poor. 9 out of 348 reviews
Rating 2 - Terrible. 5 out of 348 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ihor

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Philip

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms are very old and the rugs look extremely dirty. The staff was very rude to me. Definitely not a kid friendly hotel. Great location though. Close to old town
Stayed 1 night in Sep 2024

10/10 Excellent

PAWEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was amazing
Stayed 1 night in May 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Jul 2024

2/10 Terrible

Malgorzata

Stayed 2 nights in Jul 2024

8/10 Good

Andre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Air conditioning not working efficiently
Stayed 1 night in Jul 2024

10/10 Excellent

Wioleta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jul 2024

8/10 Good

Dariusz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Well Located hotel with good breakfast Bathroom very small
Stayed 1 night in May 2024

6/10 Okay

mark

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
People and standards were great, location is perfect. The rooms just lacked a little user friendliness. The tray with the kettle I had to put on the floor u see the desk as it was the only plug it would reach if I wanted to keep the tv plugged in and no plug sockets near the bedside tables. The bar closed at 10pm and the hotel generally felt like it was on a cost saving, including the room aircon. Lovely hotel. Perfect location, wonderful team, worth the small inconveniences as great price too
Stayed 2 nights in Apr 2024

10/10 Excellent

David

Stayed 7 nights in Mar 2024

6/10 Okay

Vivek

Stayed 1 night in Mar 2024

10/10 Excellent

Magdalena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed staying at Mercure Torun. Location is great,only few minutes walk to old town. Beds were extremley comfortable and breakfast very good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Piotr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super lokalizacja
Stayed 2 nights in Jan 2024

6/10 Okay

Simon

Traveled with partner
Liked: Cleanliness, staff & service
Lovely staff but room was a bit tired and dated, needs a refurb. Also a/c unit in the room was really loud and rattled. Not what I expected from a 4* hotel, although location was great, 5 minutes from the old town.
Stayed 2 nights in Jan 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property but is well maintained. The staff here are excellent, and the restaurant was outstanding. The only complaint really is that there weren't many plugs in the room. You'd have to unplug something to plug something else in. More of an inconvenience than anything else really.
Stayed 4 nights in Aug 2023

10/10 Excellent

Merle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great play to stay
Really nice and comfortable płace to stay with great location, close to the old city.
Stayed 1 night in May 2023

2/10 Terrible

Krzysztof

Stayed 1 night in Nov 2022

6/10 Okay

Suha

Traveled with group
Liked: Cleanliness, staff & service, room comfort
All was good for the price, but the water pressure in the sink and shower were horrible.
Stayed 1 night in Aug 2022

8/10 Good

Piotr

Traveled with family
Liked: Cleanliness, room comfort
OK
Furniture and carpets are dated however it's quite clean hotel. We got a great price for 2 days stay so can't complain. I recommend you take a short walk to the city centre for a meal instead of eating in the hotel as the food is not great.
Stayed 2 nights in Jul 2022

10/10 Excellent

Ashton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
The staff were super helpful and friendly. I didn't speak the language and they bridged the gap well. Nothing was too much trouble.
Stayed 3 nights in May 2022

8/10 Good

Marcin

Stayed 1 night in Apr 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Was good
Stayed 1 night in Dec 2021

8/10 Good

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Comfortable. Great breakfast.
Stayed 1 night in Sep 2021

8/10 Good

Arunas

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Monika

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It needs a facelift
This hotel is conveniently located but it desperately needs a facelift. It was first open in 1968 I believe. The carpet is in a desperate condition. They try by keeping everything clean but they can't cover up the age of the items in the rooms. The parking is large and it's easy to park there. The staff was friendly and nice.
Stayed 1 night in Jul 2021