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Hotel GHT Neptuno Tossa & Venus SPA

3.0 star property

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Photo gallery for Hotel GHT Neptuno Tossa & Venus SPA

Massages
Lobby
Superior Double or Twin Room | Desk, blackout drapes, soundproofing, free cribs/infant beds
Garden
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Parking available
  • Pool
  • 24/7 front desk

Explore the area

Map
C/ la Guàrdia, 52, Tossa de Mar, 17320
  • Tossa de Mar Beach
    ‪5 min walk‬
  • Gran Beach
    ‪5 min walk‬
  • Tossa de Mar Castle
    ‪8 min walk‬
  • Gerona (GRO-Costa Brava)
    ‪32 min drive‬

Room options

View all photos for Triple Room (3 adults)

Desk, blackout drapes, soundproofing, free cribs/infant beds

Triple Room (3 adults)

  • 237 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double or Twin Room, Balcony (2 adults + 1 child)

Desk, blackout drapes, soundproofing, free cribs/infant beds

Double or Twin Room, Balcony (2 adults + 1 child)

  • 237 sq ft
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Desk, blackout drapes, soundproofing, free cribs/infant beds

Superior Double or Twin Room

  • 237 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Single Room

Desk, blackout drapes, soundproofing, free cribs/infant beds

Single Room

  • 161 sq ft
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room, Balcony, Pool View

Standard Double or Twin Room, Balcony, Pool View | Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Double or Twin Room, Balcony, Pool View

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double or Twin Room, Balcony

Desk, blackout drapes, soundproofing, free cribs/infant beds

Standard Double or Twin Room, Balcony

  • 215 sq ft
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About this property

Hotel GHT Neptuno Tossa & Venus SPA

3-star Tossa de Mar hotel walkable to Tossa de Mar Beach
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli, and a sauna are onsite.
Hotel GHT Neptuno Tossa & Venus SPA offers 130 accommodations with hair dryers and complimentary toiletries. Rooms open to furnished balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Tossa de Mar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and refrigerators can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a children's pool and an outdoor pool, Hotel GHT Neptuno Tossa & Venus SPA provides a hot tub and a sauna. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary.

This Mediterranean hotel also offers spa services, a terrace, and an arcade/game room. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel GHT Neptuno Tossa & Venus SPA has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Hotel GHT Neptuno Tossa & Venus SPA has a restaurant serving breakfast, lunch, and dinner.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Self parking on site (EUR 18 per day)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 6 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator on request
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (20 inch wide door)
  • Front entrance ramp
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Built in 1960
  • Designated smoking areas
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Bookings where payment for the stay will be made on site instead of at the time of booking must be paid in full at check-in.

Renovations and closures

The property is closed during January, February, March, November, and December.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 6 per person
  • Self parking fee: EUR 18 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: EUR 4 per night
  • In-room safe fee: EUR 4.50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Neptuno Tossa De Mar
Neptuno Tossa De Mar
Hotel GHT Neptuno Tossa De Mar
Hotel GHT Neptuno
GHT Neptuno Tossa De Mar
GHT Neptuno
Hotel GHT Neptuno
Ght Neptuno Tossa & Venus Spa
Hotel Neptuno Tossa Venus SPA
Hotel GHT Neptuno Tossa Venus SPA
Hotel GHT Neptuno Tossa & Venus SPA Hotel
Hotel GHT Neptuno Tossa & Venus SPA Tossa de Mar
Hotel GHT Neptuno Tossa & Venus SPA Hotel Tossa de Mar

Hotel GHT Neptuno Tossa & Venus SPA Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 53 out of 155 reviews
Rating 8 - Good. 75 out of 155 reviews
Rating 6 - Okay. 16 out of 155 reviews
Rating 4 - Poor. 7 out of 155 reviews
Rating 2 - Terrible. 4 out of 155 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay. Breakfast buffet exceeded our expectations. Would definitely stay here next time.
Stayed 3 nights in Sep 2024

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely friendly staff, small but well maintained hotel. Premium rooms are lovely.
Stayed 8 nights in Sep 2024

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay with our 2 dogs

Great short stay with our two dogs, staff were lovely and provided food, dog beds and treats
Stayed 1 night in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing comfortable hotel

Stayed 1 night in Oct 2023

8/10 Good

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

8/10 Good

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid budget hotel

The hotel is nicely located, with a swimming pool and jacuzzi, a collection of peculiar antiquities placed along the walls of the common areas, and a nice, spacious rooms. We arrived by car, but hotel parking was full and we had troubles finding a place to park in the city - on a hot Saturday afternoon even the pay-per-minute parkings were full. Also hotel is in the old city which is a maze of narrow one way streets, so I recommend finding a parking first and then walking to the hotel. Or phone them in advance and check if they have availability at the on-site parking. Even if they have, you have to pay for it 15 euros for 24hrs, I think. Which is similar to what you would pay at any other commercial parking. The rooms at the hotel are nice, but sounds proofing is not that good. Air con was good and I even had to switch it off for the night, as I am scared of catching a cold at night due to the aircon's draft. The room had a lovely balcony with two chairs and a view over the parking lot and the city behind it. Hotel provided nice towels.The pool is small but OK and you always have a sea within 10 min walk. Evening entertainment was not the best quality - popular Spanish and world jazz, sung live by with the pre-recorded music. Not my type of entertainment, but if it's your cup of tea then you will enjoy it. The hotel was full with families. We stayed on a room only basis, so I can't tell about breakfast or dinner. But we saw people eating. Overall: it's a solid place to stay.
Stayed 1 night in Aug 2020

8/10 Good

Fabian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic weekend away

The stay was great. Buffet offered a good selection of food every night. Very quiet and we'll located to the shops and beach. Parking is not too far away and costs 10 euros a day.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Sep 2019

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great town, the hotel a bit far from the beach.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambience, well maintained and friendly. Nice dinner buffet but poor choice for vegetarians and the food isn’t well labelled.
Stayed 7 nights in Jul 2019

8/10 Good

Verified traveler

Stayed 7 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Jul 2019

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great food, very clean and comfortable. Very friendly staff. Great location
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool area very clean and quiet with sun beds available whenever wanted. Ample choice of food for breakfast. Very conveniently positioned for beach and restaurants. Room kept very clean, addition of a fridge without charge would be useful.
Stayed 9 nights in May 2019

6/10 Okay

A, yorkshire

Liked: Cleanliness
Disliked: Room comfort

Dark and dingy

Room was clean but very dark. No privacy. We booked a pool view room we got a partial view. We had a partition seperating the balcony and blocking out light and view. I asked to be moved the hotel refused I would avoid any room with 01 on the end .
Stayed 3 nights in Sep 2018

2/10 Terrible

Mick, London UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Very old Hotel

The hotel is very old and not modern at all. The free WiFi does not work . I checked out of the hotel after 1 night stay. The manager on duty when I checked out was a very nice lady. I will never return to this hotel unless unless renovated to modern standard.
Stayed 7 nights in Aug 2018

4/10 Poor

Meems, Texas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
WiFi doesn’t work in all the rooms!! We had two rooms and it worked in only one of them...and only PART of the time. Since we have to work while on vacation it made it horrendous to check email from customers and respond. Also, the parking is WAY away from the hotel with no one to help with our luggage. Absolutely no one. They have a small van but “it’s not used for people; it’s only used to transport luggage to ONE place...the train station! There’s nowhere out front to park even temporarily to unload luggage. The rooms are TINY!! There were 3 of us in a room with 3 beds but NOwhere to put luggage or even open it, except on the bed. The best thing about the place is the staff...in EVERY department. Friendly and good at their jobs. From housekeeping to front desk to bar staff, all excelled and did the best they could with what they had to work with. Location of hotel is great. A 7 minute easy walk to the beach. We felt very safe. And close to great restaurants also. Tossa de Mar is beautiful! Just stunning!
Stayed 3 nights in Jun 2018

8/10 Good

M

Liked: Cleanliness
Nice hotel a little outside the hustle and bustle but only 8-10 minutes to the beach.
Stayed 1 night in Jun 2018

10/10 Excellent

glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

hotel was great the only thing I would say is they new I had a car but didn't give me the opertunity to park and when I walked past the carpark it was empty. But apart from that the hotel and food and staff were great

8/10 Good

Anna

Liked: Cleanliness, staff & service

Really lovely for a 3 stars!

Friendly staff, very clean, great quiet location but near everything, we got the most beautiful view from our balcony overlooking the town and sea. It should improve the dated cheap bedroom furniture and nicer dinners instead of quantity dinners!
Stayed 6 nights in Aug 2017

8/10 Good

ruolan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Faith C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended with Considerations

The hotel is clean and the staff are friendly. The parking is about a block away and costs 10 euros per day. The hotel is located on a fairly steep hill, on a curve of a very narrow street. There is a shuttle for the bus station, but not for the parking lot, so need to pull off side of very narrow road to load and unload suitcases. We opted for the breakfast to be included, a good assortment; however, the restaurant is very loud, no noise attenuation, so may be difficult for those with tinnitus or hearing issues. Good location, 5 minute walk to beach, shops and restaurants are close to hotel. We stayed for 2 nights, but some people were there on a tour package and stayed 7 nights or more. We stayed in room 108, 3 beds and balcony with 2 chairs, by the elevator. Free wifi, fairly fast. No refrigerator or ice machine.
Stayed 2 nights in Jun 2017

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, with public areas that have some character. Entertainment at night was good.

8/10 Good

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would be better with tea and coffee in room

Nice area and hotel in great location Review restaurants as some in nice location are not very good