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Lakes Resort

3.5 star property

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Photo gallery for Lakes Resort

Deluxe Queen Studio | 2 bedrooms, iron/ironing board, free WiFi, bed sheets
Interior
Family Apartment, 4 Queen Bedrooms | Living area | Flat-screen TV
Deluxe Queen Penthouse | 2 bedrooms, iron/ironing board, free WiFi, bed sheets
Terrace/patio

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
$100
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
57-59 Main Rd, Toukley, NSW, 2263
  • Soldiers Beach
    ‪12 min drive‬
  • Norah Head Lighthouse
    ‪12 min drive‬
  • Magenta Shores Beach
    ‪14 min drive‬

Room options

View all photos for Family Apartment, 4 Queen Bedrooms

Family Apartment, 4 Queen Bedrooms | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

Family Apartment, 4 Queen Bedrooms

  • 4 bedrooms
  • Lake view
  • Sleeps 8
  • 3 Queen Beds and 2 Twin Beds

View all photos for 2 Queen Bedrooms Apartment

2 Queen Bedrooms Apartment | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

2 Queen Bedrooms Apartment

  • 2 bedrooms
  • Partial lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Studio, 1 Double Bed

Studio, 1 Double Bed | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

Studio, 1 Double Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 1
  • 1 Double Bed

View all photos for 3 Queen Bedrooms Apartment

3 Queen Bedrooms Apartment | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

3 Queen Bedrooms Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 3 bedrooms
  • Partial lake view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Bed

View all photos for Standard Studio, Multiple Beds

Standard Studio, Multiple Beds | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

Standard Studio, Multiple Beds

7.4 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Queen Penthouse

Terrace/patio

Deluxe Queen Penthouse

  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Queen Studio

Terrace/patio

Deluxe Queen Studio

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Studio, 1 Queen Bed | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

Studio, 1 Queen Bed

7.6 out of 10
Good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Queen Studio, Multiple Beds

Family Queen Studio, Multiple Beds | 2 bedrooms, iron/ironing board, free WiFi, bed sheets

Family Queen Studio, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

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About this property

Lakes Resort

3.5-star Toukley hotel with in-room kitchenettes
Along with an outdoor pool, this hotel has a sauna and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a vending machine.
Lakes Resort offers 28 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Toukley hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.

Recreational amenities at the hotel include an outdoor pool and a sauna.
Lakes Resort features an outdoor pool and a sauna. Wireless Internet access is complimentary. This Toukley hotel also offers a vending machine, a garden, and express check-out. Onsite self parking is complimentary.

Lakes Resort has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool
  • Pool gate

Conveniences

  • Limited-hour front desk
  • Vending machine

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 100
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of AUD 200 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lakes Resort Hotel
Lakes Resort Toukley
Lakes Resort Hotel Toukley

Lakes Resort Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 52 out of 197 reviews
Rating 8 - Good. 54 out of 197 reviews
Rating 6 - Okay. 41 out of 197 reviews
Rating 4 - Poor. 21 out of 197 reviews
Rating 2 - Terrible. 29 out of 197 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Mark

Liked: Cleanliness
Disliked: Staff & service
I didn't receive my continental breakfast, and no blankets as it was a cold night.
Stayed 1 night in May 2025

2/10 Terrible

MATT

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Noisey, broken toilet seat, cockroach’s
Stayed 1 night in May 2025

6/10 Okay

Sherrin

Liked: Cleanliness
Stayed 2 nights in May 2025

4/10 Poor

Ben

Business traveler
Disliked: Staff & service, property conditions & facilities
Paper thin walls may aswell have been sleeping on the motor way
Stayed 2 nights in May 2025

6/10 Okay

Nicole

Stayed 1 night in May 2025

10/10 Excellent

RAJESHWAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice location and a very friendly staff

It was a good spot
Stayed 2 nights in Apr 2025

8/10 Good

Fay

Traveled with family
Liked: Cleanliness
We found the property comfortable and clean. Some attention to detail and maintenance would make the world of difference to the overall feel of the accomodations.
Stayed 3 nights in May 2025

6/10 Okay

Geoff

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poorly run, no maintenance or basics wiped down.
Stayed 2 nights in May 2025

8/10 Good

georgina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauna and a pool and big green lawn. Peaceful even though on busy road
Stayed 1 night in Apr 2025

6/10 Okay

Georgina

Traveled with family
Disliked: Property conditions & facilities
.
Stayed 2 nights in Apr 2025

4/10 Poor

Mark

Disliked: Cleanliness
Stayed 2 nights in Apr 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

No privacy in the room bathroom so small you couldn’t turn and cooking utensils dirty we didn’t stay we left and went to a different hotel up the road. Nothing like the pics false advertising
Stayed 2 nights in Apr 2025

2/10 Terrible

juana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This resort is not worth it. Last week we had a bad experience with that resort staff, they are not friendly. This was my experience. The resort manager was a careless man with the customers. I had an accident, I fell off a chair, it was damaged, he was not worthy of bringing ice, no less, let's file an incident report. Poor service. I do recommend that you do not visit this place. The only nice thing is the lake side and backyard. The pool is very dirty. We had to take our grandson to the emergency health center because he got an allergy from dirty water. For what I posted in the middle of the day, it is not a pool. It looks like a long fountain and a dirty footpath swimming pool. The place was so dirty swimming pool not clean. My hair is light I find small hands base a red her so upset with service
Stayed 2 nights in Apr 2025

8/10 Good

Skipton

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Shower curtain in bathroom not long enough and did not reach shower floor which led to leakage and accumulation of water on small bathroom floor. Outside switch to spa did not work. Advised by reception later they needed to be advised if spa use was required so that it could be turned on by them . Suggest that sign be attached near outside switch to contact reception when spa has been turned off
Stayed 4 nights in Mar 2025

4/10 Poor

Andrea, LANE COVE

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked Lake Resort before I had read all the 2* reviews. Unfortunately the reviews in this case were true. The photos are optimistic at best and taken when the place was new. Naturestrip in need of desperate mow. No one was on Reception when we arrived so I rang the number and waited about 20 minutes for my key. I used this time to check out the "facilities" the pool was very long & narrow (maybe 2m). I passed the pool area and went out to the grass area on the lakeside. No decent furniture to enjoy what was a very nice view. My key was finally given to me. First impressions, no view here as I opened into a depressing room with a small kitchenette, couch and bed. The window & glass door faced the car park with zero natural light. The car park was very tight and I was extremely concerned about being parked in and angled my car to ensure the easiest exit. TV had no remote control. Phoned for help, but managed to locate a friendly neighbour who gave me their remote so I could switch TV on. Phoned again after 30 min to chase remote and waited another 30 before it finally arrived. Tried to connect to the WiFi. Signal only worked outside the Reception area. Bedtime - I could not believe that the sheet did not fit the bed! At the end of the bed there was 30cm of mattress protective cover! The toilet seat did not fit the toilet properly. On leaving, I tried to follow the instructions for rubbish removal and could only find the recycling bin.
Stayed 2 nights in Mar 2025

2/10 Terrible

Caren

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unit we stayed in very disappointed. Not like pictures on booking platform. Air conditioning noisy and vents dirty. Bedding was filthy and master bed mattress had large dip where one person had trouble staying in bed and woke with back pain. Booking was for 6 people cutlery available for 5 people. Marks and holes in the wall. front entry door key would not work and had to ask to be shown the tricks to get it open. Bathrooms super small. Larger person would not fit into the basin area. Shower heads clogged and water would spray everywhere. Corners in bathroom had mould. Fridge was not turned on. When first opened smelt and took a long time to cool down. Would never stay again. It was overpriced
Stayed 2 nights in Feb 2025

2/10 Terrible

Roger

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was an absolute Joke, Booked and paid for Deluxe Penthouse for my partner and I, turned up and was told that it was in fact unavailable and instead "Upgraded to a 4 bedroom apartment". All without consulting myself and would not give a refund, guy on the phone was rude and simply told us theres nothing i can do about it, i guess not, but i will never be staying there again.
Stayed 1 night in Feb 2025

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities

Toukley trip

A short holiday near the beach on the Central Coast. Location suited us with about 1km walk to the main shopping area with restaurants and Coles. Need to drive to Norah Head for surfing beaches with a range of options for different levels. Nice walk near Norah Head lighthouse which is well worth a visit.
Stayed 4 nights in Feb 2025

8/10 Good

Michael

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025

2/10 Terrible

Kris

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
FALSE ADVERTISING- Property is run down, dirty and nothing like the photos. Smoke detector handing off ceiling, paint peeling, mould, looked onto a brick wall, felt like a dungeon, bed cover stained, smelt damp old old bed dumped outside by front door. Complained to Expedia and the property refused to engage with them.
Stayed 1 night in Feb 2025

2/10 Terrible

Ramesh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was not ready on time. Floor was dirty. Steamer wasn't working. Toaster wasn't working. Verd to open the front door. Blind issues in the lounge & one of the room
Stayed 2 nights in Jan 2025

2/10 Terrible

Cathrine

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a resort, it’s a micro hotel.

This is not a resort! It’s a tiny temu lap pool. Tiny spare. Tiny rooms. Water in stair well made it unsafe and it was used for storage. Second hand elevator had three levels but the building is only two levels. Water at the door step everyday. Holes kicked in door of bathroom room with the drain grate that kept coming up. Tiniest bathroom with no bench space. The blind was broken. I hand rolled it down and then it was stuck down. Photos are all altered. Vinyl lounges peeling. Seriously bad. Not worth even $100 a night but should actually be shut down.
Stayed 2 nights in Jan 2025

8/10 Good

Lena

Liked: Cleanliness
Clean n comfortable. A few more milk portions would be good. Car parking was a problem. Otherwise quiet
Stayed 1 night in Jan 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Louise

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay for one night. The sunset view in the garden is incredible.
Stayed 1 night in Jan 2025