Along with an outdoor pool, this hotel has a sauna and express check-out. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden and a vending machine.
Lakes Resort offers 28 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.
This Toukley hotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms.
Recreational amenities at the hotel include an outdoor pool and a sauna.
Lakes Resort features an outdoor pool and a sauna. Wireless Internet access is complimentary. This Toukley hotel also offers a vending machine, a garden, and express check-out. Onsite self parking is complimentary.
Lakes Resort has designated areas for smoking.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Things to do
Outdoor pool
Sauna
Steam room
Family friendly
In-room kitchenette
In-room microwave
In-room refrigerator
Outdoor pool
Pool gate
Conveniences
Limited-hour front desk
Vending machine
Outdoors
Garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Handrails in stairways
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
More
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Cookware, dishware, and utensils
Electric kettle
Kitchenette
Microwave
Refrigerator
Stovetop
Tea bags/instant coffee
More
Air conditioning
Heating
Iron/ironing board
Window screens
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 100
Express check-out available
Special check-in instructions
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of AUD 200 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Early check-in fee: AUD 50 (subject to availability)
Late check-out fee: AUD 100 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Lakes Resort Hotel
Lakes Resort Toukley
Lakes Resort Hotel Toukley
Lakes Resort Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 47 out of 164 reviews
10 - Excellent
47
Rating 8 - Good. 47 out of 164 reviews
8 - Good
47
Rating 6 - Okay. 32 out of 164 reviews
6 - Okay
32
Rating 4 - Poor. 18 out of 164 reviews
4 - Poor
18
Rating 2 - Terrible. 20 out of 164 reviews
2 - Terrible
20
7.4/10
Cleanliness
7.2/10
Staff & service
6.8/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
8/10 Good
Harsh
Traveled with group
Jan 12, 2025
Wonderful views but slow staff. We waited an hour for the staff to turn on the facilities. The spa does not work properly.
This “resort” is average. We arrived half hour before checkin and they made us wait. After that, the shower door came off and we asked the man in the office to please get it fixed before we got back that night. That’s after we made 4 phone calls to the number and no one answered. I could have walked into that little office space and taken everything! That night the shower screen still wasn’t fixed, so we didnt have showers the next morning. We couldn’t find anyone at check out and a lady pushing the linen trolley said she could take the key and would pass on the message about the shower screen again. The people who seemed to “run” it were extremely laise fair. I certainly wouldnt employ them. The resorts location is good but it’s certainly not a resort I would return to. Sorry.
Not plesant. Pictures are false. Would not recommend.
Suzanne
Stayed 1 night in Dec 2024
6/10 Okay
Marie
Dec 22, 2024
Disliked: Staff & service
When i arrived and was shown my room which was ok went to turn tv on it didn't have a cable on the back so couldn't use it had to wait to find someone to fix it up for me. They weren't very friendly 😕
Marie
Stayed 1 night in Dec 2024
6/10 Okay
Kirsti
Business traveler, Traveled with partner
Dec 22, 2024
Liked: Staff & service
It was what you would expect for a 3 star place, lots of little things that could easily be changed, but all in all it was ok
We’ve stayed at this place a few times and we liked everything this place has to offer except this last stay. Our room assigned was No 2. Bed was not comfortable and big white marks on the bedside drawer. Toilet is big (accessible) but hardly any holders to place our own toiletries.
It was very pretty spot by the lake, but a bit disappointed the swimming pool wasnt open in the morning even though it said open from 8am. It was such a lovely heated pool.
Jane
Stayed 1 night in Aug 2024
4/10 Poor
Silvia
Aug 25, 2024
Disliked: Amenities
The information on the website is misleading, there is no restaurant with varied food on the premises, it says breakfast invlud
We loved everything about the property highly recommend
Kylie
Stayed 1 night in Aug 2024
6/10 Okay
Rozeta
Business traveler
Jul 29, 2024
Liked: Cleanliness
Disliked: Staff & service
They call it Lakes Resort, Resort implies activities, restaurant etc, they have a lap pool, a spa (wasn't working), and a sauna I think. Did not see an option for advertised Continental Breakfast. Most rooms face residential properties, not the view. You need to drive to restaurants. Very good price for a short stay, very clean, nice view from pool but more like a Motel.
Rozeta
Stayed 1 night in Jul 2024
8/10 Good
Verified traveler
Traveled with family
Jul 26, 2024
Liked: Cleanliness, staff & service, room comfort
Lovely big unit, perfect for a family
We had booked a two bedroom apartment but were upgraded to a three bedroom which was very spacious. We were travelling with a 2 year old and there wasn't any carpet or rug for him to play on (in fact we thought it would be a perfect pet friendly resort). Also no bath tub. Furniture in the living room was old and not in good condition.