Citiz Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Citiz Hotel

Lobby
Premium bedding, Select Comfort beds, in-room safe, soundproofing
View from room
Front of property
View from property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
18 Allees Jean Jaures, Toulouse, Haute-Garonne, 31000
  • Place Wilson
    1 min walk
  • Victor Hugo Market
    3 min walk
  • Garonne
    3 min walk
  • Toulouse (TLS-Blagnac)
    12 min drive

Room options

Standard Single Room

  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed OR 1 Twin Bed

Superior Double Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Double Room

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Single Room

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Citiz Hotel

4-star hotel in Toulouse City-Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.
Citiz Hotel offers 56 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Select Comfort beds feature premium bedding. 66-cm flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Toulouse hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and a meeting room.

Wired and wireless Internet access is complimentary. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Citiz Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Citiz Hotel has a restaurant on site.
Room service is available.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (EUR 23 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 66-cm flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 100 per accommodation, per night
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
  • A damage deposit of EUR 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 23 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citiz Hotel
Citiz Hotel Toulouse
Citiz Toulouse
Citiz Hotel Hotel
Citiz Hotel Toulouse
Citiz Hotel Hotel Toulouse

Citiz Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 151 out of 461 reviews" "
Rating 8 - Good. 206 out of 461 reviews" "
Rating 6 - Okay. 63 out of 461 reviews" "
Rating 4 - Poor. 29 out of 461 reviews" "
Rating 2 - Terrible. 12 out of 461 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Ulrike

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, old building- new interior, at the pedestrian zone of the inner city, perfect for sightseeing and shopping and dining
Stayed 1 night in Aug 2024

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Ropsonna, Snoqualmie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great hotel and location. You can’t go wrong should you decide to stay here. The room we had was corner unit, more spacious and clean. The staff are very friendly and helpful. It is a convenient location to restaurants, public transportation and near the Capital.
Stayed 4 nights in Jul 2024

8/10 Good

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in the middle of Toulouse. Staff were very friendly and accommodating and spoke multiple languages.
Stayed 7 nights in Jun 2024

6/10 Okay

SUNGHAN

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Normand

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in May 2024

10/10 Excellent

Jennifer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and location
Great location in the heart of the city. Really helpful team. Can get a little noisy late at night from revellers outside.
Stayed 4 nights in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Roisin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location and the staff were super friendly and helpful
Stayed 2 nights in Mar 2024

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Town centre, good value
Rooms are a little compact here, the service is friendly. The breakfast buffet is basic, with limited options but nice and efficient.
Stayed 1 night in Mar 2024

10/10 Excellent

Syana

Stayed 1 night in Dec 2023

4/10 Poor

Lee

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Noisy, Cramp & only has 1 Lift
Located at one of the busiest cross-junction in Toulouse and next to a night club, it is noisy till the wee hours of the morning especially on weekends. On the last day before leaving (Friday), the only lift was unserviceable and can't be fixed over the weekend. Notice shows it will only be fixed by Monday!. On check-out (Saturday), we all have to carry out baggage down six floors. The rooms are not spacious and quite cramp too.
Stayed 7 nights in Nov 2023

10/10 Excellent

Andranik

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, friendly staff with perfect location for accessing metro and also touristic areas were practically in walking distance. I was mainly there for business trip, but an afternoon of free time was enough to see some of the touristic cites.
Stayed 2 nights in Oct 2023

10/10 Excellent

Steffany

Liked: Cleanliness, staff & service, property conditions & facilities
It is just so quaint in the heart of the city with many things to do with in walking distance!
Stayed 1 night in Sep 2023

8/10 Good

Douglas

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It’s a solid three-star hotel, but not four in my opinion. Very accessible location.
Stayed 1 night in Sep 2023

10/10 Excellent

Tarek

Stayed 2 nights in Sep 2023

10/10 Excellent

lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

8/10 Good

Svilena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, clean
It is exactly as the pictures. It was clean and very well located. The front desk staff was very helpful as well. Topical European style size rooms. A bit less privacy between the bed and the washroom if you are traveling with family since it is semi-open.
Stayed 4 nights in Jun 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the heart of Toulouse.
Perfect location in the middle of town. Room was brand new, clean and air conditioned. Staff was helpful. Breakfast was not included when we booked.
Stayed 1 night in Jul 2023

6/10 Okay

Wojciech

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
A perfect stay! Friendly and help staff, clean hotel, very convenient to restaurants, market and other attractions.
Stayed 6 nights in Jun 2023

2/10 Terrible

Laura

Stayed 1 night in May 2023

10/10 Excellent

Colette

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt good after 2 weeks of good European hotels (good ones) to know what to expect Very nice overall
Stayed 1 night in May 2023

4/10 Poor

Maike, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely noisy, people yelling and talking until 4 am on the street below my window.
Stayed 1 night in Apr 2023