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Hotel M

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Photo gallery for Hotel M

5. Junior Suite | Minibar, individually decorated, blackout drapes, iron/ironing board
Lobby
5. Junior Suite | Bathroom | Free toiletries, hair dryer, towels
5. Junior Suite | Minibar, individually decorated, blackout drapes, iron/ironing board
Bar (on property)

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
9 Boulevard de Bonrepos, Toulouse, Haute-garonne, 31000
  • Garonne
    ‪8 min walk‬
  • Victor Hugo Market
    ‪10 min walk‬
  • Place Wilson
    ‪10 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪16 min drive‬

Room options

View all photos for 5. Junior Suite

5. Junior Suite | Minibar, individually decorated, blackout drapes, iron/ironing board

5. Junior Suite

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for 2. Comfort Double Room

2. Comfort Double Room | Minibar, individually decorated, blackout drapes, iron/ironing board

2. Comfort Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for 4. Deluxe Double Room

4. Deluxe Double Room | Minibar, individually decorated, blackout drapes, iron/ironing board

4. Deluxe Double Room

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for 3. Superior Double Room

3. Superior Double Room | Minibar, individually decorated, blackout drapes, iron/ironing board

3. Superior Double Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for 1. Standard Double Room

1. Standard Double Room | Minibar, individually decorated, blackout drapes, iron/ironing board

1. Standard Double Room

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Novotel Toulouse Centre Wilson

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (983)
The price is $128
per night
$149 total
includes taxes & fees
Mar 9 - Mar 10
Novotel Toulouse Centre Wilson

About this property

Hotel M

Hotel in Toulouse City-Centre
This smoke-free hotel features a bar/lounge, a coffee shop/cafe, and a 24-hour front desk. Free WiFi in public areas and a free manager's reception are also provided. Additionally, wedding services, a TV in a common area, and a porter/bellhop are onsite.
Hotel M offers 15 air-conditioned accommodations with minibars and complimentary bottled water. Each accommodation is individually decorated. Cable television is provided.

Bathrooms include complimentary toiletries and hair dryers. This Toulouse hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wireless Internet access.

This Art Deco hotel also offers a terrace, multilingual staff, and room service (during limited hours).

Hotel M is a smoke-free property.

A complimentary manager's reception is offered each day.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: EUR 5 to 12 for adults and EUR 5 to 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • On a river
  • Terrace

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Heating
  • Individual decor
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.62 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 5 to 12 for adults, and EUR 5 to 12 for children
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel M Toulouse
Hotel M Hotel
Hotel M Toulouse
Hotel M Hotel Toulouse

Hotel M Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 20 out of 90 reviews
Rating 8 - Good. 40 out of 90 reviews
Rating 6 - Okay. 18 out of 90 reviews
Rating 4 - Poor. 6 out of 90 reviews
Rating 2 - Terrible. 6 out of 90 reviews

7.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Jan, Napier, NZ

Liked: Cleanliness, staff & service, room comfort
Close to Railway Station
Great location, however we were somewhat disappointed to find our Comfort room was smaller than our son's standard room. The shower was amazing and the bed comfortable. Nice touch to have free mini bar with water, juice etc. Was difficult getting our cases up spiral staircase to the third floor.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If was clean at the time I stayed. Be aware that there is no elevator, keep in minde if one has big luggage.
Stayed 1 night in May 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, funky hotel with super friendly staff!
Great, well priced, funky, small hotel with some of the friendliest, most helpful staff we have ever met. The room was smallish but well organized. The hot and cold breakfast was good. The hotel is approximately 5 minutes walk to the train station and about 15 minutes walk to the Capitol. The area is a mixed bag with a number of food options nearby. Higher end restaurants and shopping is approximately 10 to 15 minutes walk toward the centre of town. Wifi was strong and reliable. There is no elevator but staff are very helpful with bags.
Stayed 1 night in Oct 2017

6/10 Okay

Pilgrim, San Diego

Liked: Staff & service
Great Overnight
Traveling through Toulouse to Lourdes and this made for an easy walk with luggage to the train station Very friendly staff!
Stayed 1 night in Sep 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Sheila, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful staff, cool vibe
The concierge was so cool and helpful.

6/10 Okay

Tariq, Karachi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Station access
The hotel is located in a good location close to the station, however the corridors to the room and flight up was in relatively poor shape and left a lot to be desired. It's not good value for money when you find the bath tub to be actually in the room.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Young woman on business trip
No lift. So be careful if you have suitcases. The area is not the best. Not much around and a little unsafe. But very close to the train station and easy to reach other parts of the city by metro and tram. The staff is very friendly and helpful so that weighted up the overall satisfaction

8/10 Good

Katherine, Silver Spring MD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near the Toulouse train station
The front desk staff was great. Spoke good English and were very helpful regarding the town and our stay, The breakfast was perfect for an early morning departure. Wonderful breads and fruits, plus more. Fresh squeezed juice. The room was very clean. The futuristic shower was certainly interesting. Didn't use all the bells and whistles, like the radio, fan, steamer, and who knows what else the push buttons were for. Hotel M is definitely a good option if you want to be near the train station. It's right across the street.

8/10 Good

Joseph

Liked: Staff & service, room comfort

8/10 Good

Shane, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to station
Very clean close to railway station. Friendly people. Very quiet

10/10 Excellent

Ward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Isabelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Lieu très agréable avec le petit plus du canapé sympa. Bon accueil et déjeuné copieux
Stayed 1 night in Jul 2018

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique!!!
Cet hôtel se trouve très bien, en face de la gare et aussi très proche au centre ville. Les employés de l'hôtel étaient très sympa et gentille. Notre chambre était agréable et propre, on avait la climaisation dans la chambre! En plein été c'était bien utile et apprécié!! Et même un petit frigo aussi. On a oublié quelque chose de très importante dans la chambre par erreur, et l'hôtel nous l'a envoyé quassimment toute de suite! Très très bien!!! Très bon après vente. Encore merci BEAUCOUP à tous à l'hôtel M!!! This hotel is very well located, it is right opposite the train station and also only a few minutes walk into the town centre. The staff were all very friendly, welcoming and helpful. Our room was nice and clean, we had air conditioning in the room (very pleased as it was so hot outside!!!) And even a mini fridge. We left behind something very important in the hotel by mistake, so we got in contact with the hotel when we realised and they almost immediately posted this item to us. How helpful and efficient!!! Now that is customer service. Thank you again to the kind and helpful staff at the hotel M!!
Stayed 1 night in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Cool
RAS
Stayed 2 nights in Jul 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Well located but too many flaws
Warm and friendly welcome from the staff. But too many problems spoil our stay. The bed was damp, uncomfortable and so old that it curved in the middle There was a lot of mold in the base of the shower. WiFi did not work No elevator to get on the third floor, That would be ok if the stairs weren’t so tiny with baskets full of laundry on our way on each floor. (All day long)
Stayed 1 night in Jul 2018

8/10 Good

Valérie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité/prix
Proche de la gare, bien situé. Personnel très sympa et accueillant. Equipe jeune et dynamique
Stayed 1 night in Jul 2018

8/10 Good

ころ, 日本　広島

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スタッフが親切、駅近
エクスペディアで予約していったにも関わらず、番号を見せても予約リストにないと言われ焦りました。 しかし、部屋があるので泊めてくれるというのでよかった。これはホテルMのマターなのかエクスペディアマターなのか？ スタッフはとても感じがよく親切でした。ホテルのwifiに接続できなかったのですがロビーでは繋がるように設定してくれたので助かりました。ロビーでスマホをしていたらコーヒーをサービスしてくれました。 朝食のスタッフも感じよかったです。
Stayed 1 night in Apr 2018

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Wally, Bordeaux

Liked: Staff & service, property conditions & facilities
Accueil Chaleureux
Hôtel sympathique devant la gare avec un accueil très chaleureux. Un grand merci à Anaïs qui a su rendre très agréable notre séjour sur Toulouse.
Stayed 2 nights in Mar 2018

10/10 Excellent

Chris , Paris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hôtel
Le personnelle très accueillant et serviable, le petit déjeuner était juste excellent avec des produits de qualités ! Seul bémol : la duré de mon séjour qui n'était qu'une seule nuit !
Stayed 1 night in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait pour un séjour en amoureux
Stayed 1 night in Jan 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Buen hotel cerca de la estación de tren
Buen hotel para una visita rápida a Toulouse y muy cercano a la estación de tren. El personal es muy amable y servicial. Hay que considerar que no tiene ascensor. Las habitaciones son buenas, pero el ruido de otras habitaciones o de los pasillos es altamente perceptible.
Stayed 1 night in Jan 2018

8/10 Good

Florent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Les différentes personnes qui gère l'hôtel sont vraiment très sympathiques et très serviables. La chambre que j'ai occupé était conforme à la description avec une bonne literie, une jolie déco, une douche au top et pour le plaisir un mini bar avec quelques boissons à disposition et offertes. Il manque peut-être un espace un peu plus aménagé pour ranger ses affaires lorsqu'on reste plusieurs jours et un porte serviettes dans la salle de bain. Le wifi fonctionne correctement et l'insonorisation externe est de bonne qualité car ma chambre donnait sur le boulevard qui est très passant. Un petit bémol avec le petit déjeuner qui est très bien avec des produits locaux mais il n'est servi qu'à partir de 7h00 et le boulanger n'est pas très fiable en terme d'heure de livraison, c'est vraiment un point à améliorer.
Stayed 3 nights in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017