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Le Grand Balcon

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Le Grand Balcon

Property entrance
Privilege Room | Premium bedding, in-room safe, desk, blackout drapes
Exterior detail
Suite (Saint-Exupéry) | Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping

Explore the area

Map
8 To 10 Rue Romiguieres, Toulouse, Haute-Garonne, 31000
  • Place du Capitole
    1 min walk
  • Capitole de Toulouse
    1 min walk
  • Place Wilson
    4 min walk
  • Toulouse (TLS-Blagnac)
    13 min drive

Room options

View all photos for Suite (Saint-Exupéry)

Suite (Saint-Exupéry) | Premium bedding, in-room safe, desk, blackout drapes

Suite (Saint-Exupéry)

  • 355 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Capitole)

Suite (Capitole) | Premium bedding, in-room safe, desk, blackout drapes

Suite (Capitole)

  • 377 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, desk, blackout drapes

Superior Double Room

  • 291 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout drapes

Classic Double Room, 1 Double Bed

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room (Privilège)

Premium bedding, in-room safe, desk, blackout drapes

Double Room (Privilège)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed

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Exterior

Grand Hotel de l'Opera, BW Premier Collection

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Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (828)
The price is $202
per night
$229 total
includes taxes & fees
Dec 7 - Dec 8
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About this property

Le Grand Balcon

5-star hotel in Toulouse City-Centre
This smoke-free hotel features a bar/lounge, conference space, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Le Grand Balcon offers 47 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Le Grand Balcon features multilingual staff, tour/ticket assistance, and concierge services. Event facilities measuring 129 square feet (12 square meters) include conference space. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This luxury hotel also offers complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services.

Le Grand Balcon is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (EUR 27 per night)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 22 per person
  • A bar/lounge

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 129 square feet of conference space
  • Meeting rooms

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1900
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests may access the hotel and parking via Place du Capitole through Place Wilson.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Nearby parking fee: EUR 27 per night (1640 ft away)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note that the parking garage is only 5.9 feet (1.8 meters) high.

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Grand Balcon
Grand Balcon Hotel
Grand Balcon Hotel Toulouse
Grand Balcon Toulouse
Le Grand Balcon Toulouse
Le Grand Balcon Hotel
Le Grand Balcon Toulouse
Le Grand Balcon Hotel Toulouse

Le Grand Balcon Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 509 out of 906 reviews" "
Rating 8 - Good. 295 out of 906 reviews" "
Rating 6 - Okay. 64 out of 906 reviews" "
Rating 4 - Poor. 22 out of 906 reviews" "
Rating 2 - Terrible. 16 out of 906 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Paul

Liked: Staff & service, property conditions & facilities, room comfort
Location was key
Got to admit it was a bit underwhelming. I aren’t sure how France rank hotels and allocate stars, but we did wonder how it was awarded 5? Or is it just self appointed?
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Good location, Friendly staff, but bad beds
Excellent location, friendly staff, and good breakfast buffet. The hotel is old, mattress was way too soft, and had to reactivated room keys twice. I would have given it 4 stars if it had provided comfortable beds.
Stayed 3 nights in Aug 2024

10/10 Excellent

Parnian

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay at this hotel. The location was great and the room and staff were wonderful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Matt

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Take some time…
If I have enough time on business trips I try and stay in town rather than by the airport… and this place is a gem.
Stayed 1 night in Jul 2024

10/10 Excellent

Genelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again.
Stayed 3 nights in Jul 2024

6/10 Okay

Susan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The staff were very nice but the room just wasn't clean. There were stains on carpet snd bathroom facilities were not sufficient. The suite was not cooling properly and we sweated through the night. Thought about moving to another hotel, but did not find many hotels in Toulouse that were high end. Ended up staying two painful nights even though the staff was friendly and did not charge us for the breakfast which was very good.
Stayed 2 nights in Jul 2024

8/10 Good

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel well situated. Room clean and tidy but bathroom basin very small and plug wouldn’t fit: shower door didn’t fit either and so flooded bathroom floor. The 2 long fancy light fittings situated near bed were badly placed and kept hitting head on them.
Stayed 2 nights in Jul 2024

6/10 Okay

Tess

Stayed 1 night in Jul 2024

2/10 Terrible

Shereen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in perfect location .
Stayed 2 nights in Jul 2024

8/10 Good

deborah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
A very nice hotel with accommodating staff right in the heart of Toulouse. The rooms are nice but small. But who wants to stay in when there’s a lot to do. Getting to the parking garage is a challenge since you have to share the narrow streets with tons of bicycles and pedestrians. And even with their map, it wasn’t evident. Yesterday there was also a major sporting event being screened on the square. Fortunately we arrived before its closure. It would have been helpful if we had been forewarned. But this was an exceptional event and all turned out well. A big shout out to the very nice and helpful young staff!
Stayed 1 night in Jun 2024

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We arrived early and they kept our bags safe until the room was ready. This isn’t anything new. But they took our bags to the room before we got back. That was nice. The staff was exceptionally nice and helpful.
Stayed 1 night in Jun 2024

8/10 Good

Teresa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, central location.
Stayed 6 nights in Jun 2024

6/10 Okay

Catherine

Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

Dale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located, immaculately presented and very quiet hotel in the centre of Toulouse.
Stayed 5 nights in May 2024

10/10 Excellent

Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent and the staff very professional. Clean rooms with chic feel
Stayed 1 night in May 2024

10/10 Excellent

Nibal

Stayed 1 night in May 2024

8/10 Good

María F

Liked: Cleanliness, staff & service
Nice hotel
It was a nice hotel, very good location, the mattress was like a cradle, but fortunatelly for the 3rd night they changed it. I did not buy the breakfast in the hotel, but did find in a block away, an amazing Restaurant with a French chef.
Stayed 5 nights in May 2024

4/10 Poor

Dmitry, Arlington

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Room cleaning should be improved. They left cleaning rag in the bathroom, there were socks from previous customers on the floor. Cups were dirty. Floor in the cafe on the first floor was dirty and sticky.
Stayed 1 night in May 2024

10/10 Excellent

Angela

Stayed 1 night in May 2024

4/10 Poor

Beate

Traveled with group
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
night porter clueless and did not give us the code for parking, room dirty, broken coffee machine on an askew board so it kept shifting, carpet and wall next to coffee machine full of stains, bathroom falling apart, coffee capsules were not refilled every day, hotel needs good head housekeeper and refurbishment, otherwise great location if you don't have a car
Stayed 6 nights in Apr 2024

8/10 Good

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le Grand Balcon is Grand!
We enjoyed our stay. The room was comfortable and quiet; our window overlooked a courtyard area and, therefore, seemed private. The bed was a king, which is hard to find in Europe. The shower water had amazing pressure! We were glad to have the fridge for our wine, and water was supplied daily in our room. The room is just as pictured. We were a few steps from the Capitole square. (This area is ripe with activity, protests, homeless, young people!)
Stayed 3 nights in Mar 2024

10/10 Excellent

Mark I

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 2 nights in Jan 2024

10/10 Excellent

Starr

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Loved our stay. Great location. Friendly helpful staff, beautiful rooms. Good breakfast
Stayed 2 nights in Dec 2023