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Mercure Toulouse Centre Wilson Capitole hotel

4.0 star property

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Photo gallery for Mercure Toulouse Centre Wilson Capitole hotel

Minibar, in-room safe, blackout drapes, soundproofing
Terrace/patio
Front of property
Bar (on property)
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service
  • Housekeeping
  • Laundry

Explore the area

Map
7 Rue Labeda, Toulouse, Haute-Garonne, 31000
  • Capitole de Toulouse
    ‪4 min walk‬
  • Place du Capitole
    ‪5 min walk‬
  • Basilica of Saint-Sernin
    ‪10 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪13 min drive‬

Room options

View all photos for Classic Room - 1 double bed and 1 extra bed for 1 person

Classic Room - 1 double bed and 1 extra bed for 1 person | Minibar, in-room safe, blackout drapes, soundproofing

Classic Room - 1 double bed and 1 extra bed for 1 person

  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Minibar, in-room safe, blackout drapes, soundproofing

Classic Double Room, 1 Double Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic room KingSize bed

Minibar, in-room safe, blackout drapes, soundproofing

Classic room KingSize bed

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | Minibar, in-room safe, blackout drapes, soundproofing

Privilege, Double Room, 1 Double Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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Premium Room | Premium bedding, minibar, in-room safe, individually furnished

Plaza Hotel Capitole Toulouse

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1004)
The price is $127
per night
$151 total
includes taxes & fees
May 2 - May 3
Plaza Hotel Capitole Toulouse

About this property

Mercure Toulouse Centre Wilson Capitole hotel

4-star hotel in Toulouse City-Centre
Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and express check-out are onsite. Housekeeping is available on request.
Mercure Toulouse Centre Wilson Capitole hotel offers 95 accommodations with minibars and laptop-compatible safes. 55-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Mercure Toulouse Centre Wilson Capitole hotel features a terrace, gift shops/newsstands, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Toulouse hotel also offers concierge services, dry cleaning/laundry services, and room service (during limited hours). Onsite parking is available (surcharge).

Mercure Toulouse Centre Wilson Capitole hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
BAR MERCURE WILSON - Onsite bar.
Room service (during limited hours) is available.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 21 for adults and EUR 10.50 for children
  • A bar/lounge

Restaurants on site

  • BAR MERCURE WILSON

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 40 per person, per day
  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10.50 for children
  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Toulouse Wilson
Mercure Toulouse Wilson
Accor Toulouse Wilson
Mercure Toulouse Wilson Hotel Toulouse
Mercure Toulouse Wilson Hotel
Mercure Wilson Hotel
Mercure Wilson
Mercure Wilson Capitole hotel
Mercure Toulouse Centre Wilson Capitole
Mercure Wilson Capitole
Mercure Toulouse Centre Wilson Capitole hotel Hotel
Mercure Toulouse Centre Wilson Capitole hotel Toulouse
Mercure Toulouse Centre Wilson Capitole hotel Hotel Toulouse

Mercure Toulouse Centre Wilson Capitole hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 245 out of 538 reviews
Rating 8 - Good. 233 out of 538 reviews
Rating 6 - Okay. 42 out of 538 reviews
Rating 4 - Poor. 14 out of 538 reviews
Rating 2 - Terrible. 4 out of 538 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff. Nothing to see nearby, but walking distance to the Place du Capitole. Also, 15 minute walk to the train station. Room had no desk. Not convenient if you brought some work to do.
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel agréable et emplacement exceptionnel

Idéal pour un séjour rapide de deux nuits à Toulouse. L'emplacement est parfait, avec tout ce que la ville a à offrir juste à côté de l'hôtel. L'hôtel était propre, calme et disposait d'un parking sous le bâtiment.
Stayed 2 nights in Dec 2024

10/10 Excellent

Lester

Stayed 2 nights in Nov 2024

10/10 Excellent

Tibor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
professional staff, excellent breakfast, convenient own parking, central location
Stayed 2 nights in Oct 2024

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
On the positive were the staff who were pleasant and helpful save for the one point I will come to. The hotel is opposite (on one side) a huge nightclub. I’m not sure what time they shut but it is certainly past 2.30am. I booked ‘privilege’ rooms for myself and my sister and mother. My mother (83 but fit and active) was put in a room with a seated shower arrangement. I did not know this until the second evening of our three night trip otherwise I would have asked for her to be moved. She had no idea how to work it and I am annoyed that nothing was said about it at check in. She is a bath person and would have been best placed in one of the other rooms. These rooms are opposite the nightclub so I don’t know how they are any better than any other. Thankfully my sister sleeps through everything and my mother is hard of hearing. I unfortunately like a bit of air at night but you could not have the balcony ajar because of the noise. There is a fairly standard breakfast and food outlets all around but no internal restaurant or room service. Overall a bit soulless but it depends on what you are looking for.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent size rooms. Went with 2 others and we all had our own room. My room had an issue with the toilet flush 1st morning, which could not be fixed, so they quickly found me another. I think it was a superior, rather than standard as booked :) Excellent location for the City. Lots to see and do. Near to Metro stations if needed. About 15min walk to main train station if you fancy a trip out. We did - Carcassone and Albi. Both amazing.
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service

A/C not sufficient in summer

Air conditioning stopped cooling after some time and it can get a little warm in the middle of the night
Stayed 3 nights in Aug 2024

8/10 Good

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service
Stayed 9 nights in Jun 2024

8/10 Good

ROBERT

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff easy access to restaurants and shopping. Quiet boutique hotel
Stayed 11 nights in Jun 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Have body lotion and hair conditioner in rooms
Stayed 1 night in May 2024

8/10 Good

Michael R

Traveled with partner
Liked: Cleanliness, staff & service
Decent place to stay right in the centre of town. Slightly dated but the rooms are clean and staff fantasic
Stayed 1 night in Nov 2023

10/10 Excellent

Ronan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities

Fabulous, except for one sweaty detail.

We stayed here for two nights at the beginning and again at the end of our holiday. It's in a great central location and the staff were really accommodating with first and early check in, and then a very late arrival. Our first visit was a regular room which is on the small side (as are many in Europe), for the return we booked a Privilege room which was well worth it. We didn't have the breakfast as didn't feel that it was worth 20 Euro/person for us as we generally grab a coffee and croissant. The only criticism, and it's very much a personal preference but I'm certain others will relate, is that they use a mattress protector under the sheet that basically amounts to a plastic shower cap. It's some kind of waterproof fabric that crinkles when you turn over and traps your body heat so you wake up sweltering in the middle of the night. This was in both rooms and we tried to put up with it. Finally, the last night we actually took it off. It's a shame as the beds are really comfortable. I've stayed in hundreds of hotels of varying "stars"and that sort of protector is not the norm, there are better ones out there that don't leave guests feeling like they're in a midnight sauna. Hopefully management gets enough feedback that they consider a more reasonable alternative.
Stayed 2 nights in Jul 2023

8/10 Good

W Edward McConaghay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough

Very ordinary hotel in a great location
Stayed 2 nights in May 2023

10/10 Excellent

Nalin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Elena M

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

The hotel is very clean, modern and centrally-located. The area is nice with various restaurants and shops close by. The staff at the hotel were very friendly. The breakfast buffet was quite vast,
Stayed 3 nights in Feb 2023

10/10 Excellent

Veronique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect location downtown

10/10 Excellent

Nicholas

Stayed 1 night in Nov 2022

10/10 Excellent

Jo Ann

Stayed 1 night in Oct 2022

10/10 Excellent

Christopher

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Great location, in a very walkable area of the city with nearby dining and shopping options. Property is very nice, and staff was pleasant and attentive. Very much recommended. Minor negatives . . . if you opened a window at night, noise from street level could be fairly high (on one side of hotel), and if you tried to park a rental car in the hotel garage, if is quite difficult to maneuver in. (But other public garages are within a short walking distance that are comfortable to get into/out of.)
Stayed 6 nights in Oct 2022

10/10 Excellent

Lillian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

ILANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2022