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Plaza Hotel Capitole Toulouse

4.0 star property

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Premium Room | Premium bedding, minibar, in-room safe, individually furnished
Premium bedding, minibar, in-room safe, individually furnished
Bar (on property)
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet friendly

Explore the area

Map
7 Place Du Capitole, Toulouse, Haute-Garonne, 31000
  • Place du Capitole
    ‪1 min walk‬
  • Capitole de Toulouse
    ‪1 min walk‬
  • Basilica of Saint-Sernin
    ‪6 min walk‬
  • Toulouse (TLS-Blagnac)
    ‪20 min drive‬

Room options

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually furnished

Premium Room

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually furnished

Superior Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, minibar, in-room safe, individually furnished

Classic Twin Room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually furnished

Classic Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Twin Room

Premium bedding, minibar, in-room safe, individually furnished

Premium Twin Room

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

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Apr 4 - Apr 5
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About this property

Plaza Hotel Capitole Toulouse

4-star hotel in Toulouse City-Centre
This smoke-free hotel features a restaurant, a 24-hour health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and conference space.
Plaza Hotel Capitole Toulouse offers 162 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. 120-cm LCD televisions come with premium digital channels.

Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include offices and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Plaza Hotel Capitole Toulouse features a 24-hour health club and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and 8 meeting rooms. This Toulouse hotel also offers a terrace, multilingual staff, and a garden.

Plaza Hotel Capitole Toulouse is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
L'ATRIUM - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30.80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'ATRIUM

Things to do

  • 24-hour health club
  • Art gallery
  • Free bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (28 inches high)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1993
  • Comprehensive food waste policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Renovated entire property - February 2015
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 120-cm LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
  • Utility fee: EUR 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Nearby parking fee: EUR 30.80 per day (164 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crowne Plaza Hotel Toulouse
Crowne Plaza Toulouse
Toulouse Crowne Plaza
Crowne Plaza Toulouse Hotel Toulouse
Crowne Plaza Toulouse Hotel
Crowne Plaza Toulouse
Plaza Capitole Toulouse

Plaza Hotel Capitole Toulouse Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 561 out of 1005 reviews
Rating 8 - Good. 306 out of 1005 reviews
Rating 6 - Okay. 85 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic
Stayed 2 nights in Dec 2024

8/10 Good

Hai

Stayed 2 nights in Dec 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
The rooms feel somewhat dated, and the bathrooms have a very narrow bathtub. For the bathroom size, a shower would be a better option. The high-speed internet is sufficient for general use, but certain business VPN connections are restricted, which can make remote work challenging. While there is coffee provided in the room, it’s instant coffee. However, this wasn’t an issue for us since there are plenty of charming coffee shops and restaurants just steps away from the hotel. On the positive side, the location is excellent, the staff are friendly and accommodating, and the rooms are reasonably priced. I would recommend this place and would gladly stay here again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Stayed 3 nights in Dec 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Travel often to Toulouse, always stay at Capitole. Just make sure to plan how to get In and Out of the area, some roads are closed to locals/taxis only.
Stayed 3 nights in Nov 2024

6/10 Okay

IAN

Business traveler
Liked: Cleanliness, staff & service, room comfort
3 star
A good location. On the surface a nice hotel staff friendly. But it is dated with for example worn carpets and old showers. The hotel is noisey and with creaky pipes and loud aircon and the lifts in the centre of the building so if you get a room near them you can hear all day and night.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious room and surprisingly quiet despite the Christmas market outside. Excellent stay
Stayed 3 nights in Nov 2024

8/10 Good

June

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Simone

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great :)
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are going to explore Toulouse, this is the perfect hotel. It is extremely reasonably priced and very comfortable. It is quiet and safe and has excellent breakfasts. The staff are friendly and helpful. Most of all, it is perfectly located to walk to the major sites in Toulouse. I will be back!
Stayed 4 nights in Oct 2024

6/10 Okay

Valeria

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Toulouse
Excellent location in Toulouse.Within walking distance of most must see attractions in the city. Quiet room. Very dark as only had one window. No view. Breakfast buffet was priced at over double what was on offer in excellent restaurants within a very short walk. Housekeeping was very good. Reception staff were great. I would use this hotel again
Stayed 5 nights in Oct 2024

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Great location ! Full of restaurants and attractions. Fantastic hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and spacious rooms
Stayed 4 nights in Sep 2024

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

Anton

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Zeferino

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

N

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
All amazing! Even the fact that my bed didn’t have a sheet on it didn’t bother me (I went out for dinner and got back after midnight and couldn’t be bothered fussing over a sheet and my sleep was incredible anyway. I travelled with my dog and although he was welcome, for a few, it would have been nice if he had been considered by way of at least a water bowl but again I cannot stress enough that this was a great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Konstantin, Rockville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location in Toulouse, right at the central square. The hotel is not new but in decent condition. The premium room had a view into the dull courtyard, and the hallways were too long with fluffy carpets, not spinner luggage friendly. Otherwise a very nice option for exploring Toulouse, we are quite happy and would stay again if we come back.
Stayed 3 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Lovely hotel , great staff but breakfast wasn’t anything special. Disappointed that towels were changed every day without request , the location is fantastic
Stayed 3 nights in Sep 2024

6/10 Okay

Amber

Traveled with partner
Disliked: Amenities
This is an almost three star property. We were on the fourth floor which had experienced water damage and still had a musty smell. The room was ok, but the bathrooms could use a renovation and the bidet made it feel unsanitary.
Stayed 2 nights in Aug 2024

8/10 Good

Celine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is just perfect as you are in the heart of the city. You can easily walk to main museums and the main shopping streets are just around the corner. Nice staff and spacious room with AC - good to have in Summer.
Stayed 1 night in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Carolyn

Stayed 1 night in Sep 2024

10/10 Excellent

Jacalyn

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024