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Plaza Hotel Capitole Toulouse

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Plaza Hotel Capitole Toulouse

Premium Room | Premium bedding, minibar, in-room safe, individually furnished
Premium bedding, minibar, in-room safe, individually furnished
Lobby
Bar (on property)
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet friendly
  • Room service
  • Housekeeping

Explore the area

Map
7 Place Du Capitole, Toulouse, Haute-Garonne, 31000
  • Place du Capitole
    1 min walk
  • Le Bibent
    1 min walk
  • Capitole Station
    3 min walk
  • Toulouse (TLS-Blagnac)
    20 min drive

Room options

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually furnished

Premium Room

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually furnished

Superior Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, minibar, in-room safe, individually furnished

Classic Twin Room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room

Premium bedding, minibar, in-room safe, individually furnished

Classic Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Twin Room

Premium bedding, minibar, in-room safe, individually furnished

Premium Twin Room

  • 269 sq ft
  • Sleeps 3
  • 2 Double Beds

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Exterior

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Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (833)
The price is $127
per night
$147 total
includes taxes & fees
Jan 6 - Jan 7
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About this property

Plaza Hotel Capitole Toulouse

4-star hotel in Toulouse City-Centre
This smoke-free hotel features a restaurant, a 24-hour health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and conference space.
Plaza Hotel Capitole Toulouse offers 162 accommodations with minibars and espresso makers. Each accommodation is individually furnished. Beds feature premium bedding. 120-cm LCD televisions come with premium digital channels. Bathrooms include bathtubs, bathrobes, bidets, and complimentary toiletries.

Rooms are equipped with complimentary dial-up internet access. Business-friendly amenities include offices and safes; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

A 24-hour health club and complimentary bicycles are featured at the hotel. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Plaza Hotel Capitole Toulouse features a 24-hour health club and complimentary bicycles. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and 8 meeting rooms. This Toulouse hotel also offers a terrace, multilingual staff, and a garden.

Plaza Hotel Capitole Toulouse is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
L'ATRIUM - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free dial-up internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 30.80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • L'ATRIUM

Things to do

  • 24-hour health club
  • Art gallery
  • Free bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Conference space

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (34 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (28 inches high)
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1993
  • Comprehensive food waste policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 120-cm LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.
  • Utility fee: EUR 2 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 10 for children
  • Nearby parking fee: EUR 30.80 per day (164 ft away)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Crowne Plaza Hotel Toulouse
Crowne Plaza Toulouse
Toulouse Crowne Plaza
Crowne Plaza Toulouse Hotel Toulouse
Crowne Plaza Toulouse Hotel
Crowne Plaza Toulouse
Plaza Capitole Toulouse

Plaza Hotel Capitole Toulouse Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 567 out of 1012 reviews" "
Rating 8 - Good. 311 out of 1012 reviews" "
Rating 6 - Okay. 83 out of 1012 reviews" "
Rating 4 - Poor. 37 out of 1012 reviews" "
Rating 2 - Terrible. 14 out of 1012 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
The staff was exceptionally helpful. Wonderful location in a beautiful city.
Stayed 1 night in Sep 2024

10/10 Excellent

Raul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I recently had the pleasure of staying at Plaza Hotel Capitole and I can say it was one of the best hotel experiences I've had. The room was immaculate, with comfortable bedding and all the amenities I could ask for. The location was perfect, with easy access to local attractions. The hotel's cafeteria had a delicious breakfast I had a car and they have a discount for the public parking across the street I would highly recommend this hotel to anyone visiting Toulouse. You cannot beat the location!
Stayed 1 night in Sep 2024

4/10 Poor

saeed

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
This looks like 2 star hotel depends on its condition and services. However, people at at the reception was great and friendly.
Stayed 2 nights in Sep 2024

8/10 Good

chantal, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and efficient.
excellent position on Capitole Place, room too hot because a/c not on , took a long time to cool - what’s the extra energy charge for? Breakfast too expensive no light breakfast option ? Restaurant really good for evening meal.
Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2024

10/10 Excellent

Nick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Sep 2024

8/10 Good

May

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Basic clean and comfortable
Room was clean and bed comfortable . Very basic and not like the pictures in hotel . Com app which led to a disappointing entry to the room . However served a purpose . Also not happy with the energy charge which should be included in your room charge
Stayed 1 night in Aug 2024

8/10 Good

Lesley

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Doug

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good solid comfortable hotel, right on the main square of Toulouse. Nice big rooms, good bed, well maintained. Lousy shower. OK breakfast, terrific dinner
Stayed 4 nights in Aug 2024

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Amazing customer service 🌟🌟🌟🌟🌟🌟💛
Wonderful customer service - Above and beyond !! All staff are delightful - friendly super fast, efficient - Wonderful !!
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After a horrible experience at another location, I had my wife was in the states find me a new hotel in Toulouse. This was her choice and it was excellent. There was air conditioning and Wifi and the breakfast was delicious. I would definitely recommend this to friends and I hope someday to go back and take my wife.
Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was having a horrible time elsewhere and I had my wife book this online to save my sanity. It was a wonderful experience and I would definitely recommend to friends and I hope to visit again with my lovely wife.
Stayed 4 nights in Aug 2024

4/10 Poor

Katrina

Traveled with group
Liked: Staff & service
I’m sure this is a lovely hotel. Unfortunately when we arrived for check in we were told they had had an issue and could not give us our room until later. I wish we had been told the truth right away — that there had been a burst pipe and 16 reserved rooms were affected. Eventually, hours later, the staff found us another hotel, called a taxi, and paid for it. Our room was refunded and all was well. The staff did their very best in a difficult situation. And the fact that I’d booked through Expedia meant that we were fully covered.
Stayed 1 night in Jun 2024

10/10 Excellent

Debbie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 4 star hotel
4 star hotel in the centre of the town overlooking the Capitole square so location is excellent. Close to restaurants and shops. We arrived by train and it’s an easy 2 minute, 2 stop ride on the metro to the hotel. Check in was quick and easy. Wonderful staff at reception. We booked a premium room which was very spacious and well set out. Beds are comfortable, pillows are typical European type which I don’t like. Too soft and flat. Room has everything you need and expect including a fridge. Bathroom was a good size. Shower was over the bath. Air conditioner works very well. Breakfast was excellent. Had an outdoor eating area which was great. Staff in the breakfast area were fabulous. Internet was good. Would highly recommend this hotel.
Stayed 4 nights in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, lots of cute shops near by
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beds, very kind staff!
Stayed 4 nights in Jul 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful family friendly stay.
The staff were so accommodating, they helped with my bags when I was on my own with my toddler. We were also able to get a late check out enabling us to let our little girl stay in the cool. The room was spotless and her cot was ready for us and all made up. I requested a room with a bath that was quiet which was also listened to which I really appreciated. The location is also excellent as you’re right on the square meaning everything is walkable.
Stayed 2 nights in Jul 2024

8/10 Good

Olivier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

daniela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very friendly, the room was very clean, and had all the necessary things. parking was easy right across the hotel. I would easily recommend this hotel to anyone who wants to have a good experience.
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Jonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you plan to stay at any hotel it is always up to the guest to do their own homework. The reviews stated it was in a busy area. The busiest. The rooms remained quiet even though it was very loud. It was in the middle of all the shops. It was close to the metro station. The daily buffet breakfast can be a good option if you aren’t up to looking for a bakery. It is walkable to the historic areas and architecture. I found the location very close to the river where it is ideal for mornings and nights. It is not a far walk to the beautiful gardens away from the center. It is ideal for a picnic or to lounge under a tree. I dined at the restaurant one night. The food was delicious. For an upscale restaurant the prices were very reasonable. It really is a lovely atrium complete with fountain. My personal complaints included the lack of amenities. Just a combination of shampoo and body wash. For me the refrigerator was far too small. I like to keep snacks and drinks for downtime. There wasn’t much room. The room was fine. The carpet was worn. The safe was not located in a convenient location at the top of the wardrobe. For a long stay there wasn’t enough room provided for clothes and other items. The staff ran hot and cold. I would recommend for short stays.
Stayed 9 nights in Jul 2024

10/10 Excellent

Leslie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff
This is a great spot in the center of everything. Very comfortable and pretty clean. Breakfast is lovely and the outdoor dining areas are beautiful. What stands out most is the helpful and caring staff at the front desk. They were wonderful!
Stayed 5 nights in Jul 2024

10/10 Excellent

Michael

Stayed 2 nights in Jul 2024