This smoke-free aparthotel features self parking, a library, and free WiFi in public areas. Each apartment offers free WiFi. Housekeeping is available on request.
Zenao Appart'hôtels Toulouse Balma offers 5 accommodations. This Balma aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on request.
Zenao Appart'hôtels Toulouse Balma features a library and an elevator. Wireless Internet access is complimentary. Parking is available onsite for a surcharge.
Zenao Appart'hôtels Toulouse Balma is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Self parking on site (EUR 8 per day)
Dining
Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 8 for adults and EUR 6 for children
Bedrooms
Bedroom
Entertainment
Library
Work spaces
Meeting rooms
Pets
Pet friendly
Fee: EUR 9 per pet per stay
Service animals exempt from fees
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible public washroom
Smoking not allowed
Services and conveniences
Housekeeping (on request)
Limited-hour front desk
Location highlights
Near the airport
Near the boardwalk/promenade
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
5 units
Housekeeping (on request)
Soundproofing
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee: EUR 25 for check-in between 8:00 PM and midnight
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The front desk is open daily from 9:00 AM - 5:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 9 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 6.62 per person, per night. This tax does not apply to children under 18 years of age.
An effective city/local tax rate of 7.20 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 8 for adults and EUR 6 for children
Self parking fee: EUR 8 per day
Pet fee: EUR 9 per pet (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-in fee: EUR 25 for check-in between 8:00 PM and midnight
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 938 262 961
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This property is a seniors independent living facility, however the rooms were immaculately clean and staff were extremely friendly, helpful and forthcoming with information. The location ensured a peaceful nights sleep for our family of four.
David
Stayed 1 night in May 2025
8/10 Good
Valérie
Business traveler
Jun 27, 2025
Liked: Cleanliness, room comfort
Quelques services à améliorer
Mon séjour s'est bien passé mais il n'y a pas d'accueil vraiment dédié à l'appart'hôtel mais plus pour la résidence sénior donc pour le règlement, cela n'a pas été simple.
Le petit déjeuner dans la chambre, c'est pas très sympathique et entre 7h30 et 8h pour un séjour d'affaires, c'est un peu tard.
Pour terminer le logement n'est pas équipé d'un sèche cheveux !
Valérie
Stayed 2 nights in Jun 2025
10/10 Excellent
Martial
Business traveler
Jun 20, 2025
Liked: Cleanliness, room comfort
Martial
Stayed 1 night in Jun 2025
10/10 Excellent
CAVALIER
Jun 14, 2025
Liked: Cleanliness, room comfort
Appartement très confortable et d’une propreté extrême.
Excellent accueil.
Parking à proximité de la résidence hôtel.
À recommander fortement pour un séjour à Toulouse.
CAVALIER
Stayed 1 night in Jun 2025
10/10 Excellent
Beatrice
Jun 12, 2025
Liked: Cleanliness, room comfort
Superbe appartement tres spacieux, propre, clair et climatisé. Accueil professionnel, souriant et sympathique. Commerces à proximité. Concept sympathique car dans une résidence senior tres bien entretenue. A refaire lors de notre prochain voyage à Toulouse.
Beatrice
Stayed 2 nights in Jun 2025
10/10 Excellent
Vanina
Jun 5, 2025
Liked: Cleanliness, room comfort
Parfait
Parfait. Calme, très propre, lumineux et spacieux. A proximité d'une supérette et du centre commercial. Des parkings sont disponibles gratuitement a proximité.
Vanina
Stayed 1 night in Jun 2025
6/10 Okay
Jérôme
Business traveler
May 24, 2025
Liked: Cleanliness, room comfort
Bel appartement si vous le trouvez…😉
Très bel appartement mais très compliqué à trouver!
Si vous vous rendez sur place, ne cherchez pas Zenao appart’hôtel, c’est un autre nom! Une résidence seniors dont j’ai oublié le nom…..
Si vous cherchez Zenao Appart’hôtel Blagnac sur le net vous ne trouvez aucun numéro, que des mails, j’ai passé 15 minutes à le chercher et à demander aux gens autour de moi si il connaissait cet hôtel….
C’est en allant dans ma réservation que j’ai trouvé « contacter l’hôtel » et que j’ai donc pu tomber sur une dame qui rigolait du fait que je ne trouve pas alors que c’était tellement simple, il a fallu qu’elle me fasse coucou par une fenêtre car elle ne connaissait pas le nom non plus…
Sinon l’appartement était bien…😅
Jérôme
Stayed 1 night in May 2025
10/10 Excellent
GLADYS
Traveled with family
May 23, 2025
Liked: Cleanliness, room comfort
GLADYS
Stayed 1 night in May 2025
6/10 Okay
Karmele
Traveled with family
Apr 23, 2025
Liked: Room comfort
Karmele
Stayed 4 nights in Apr 2025
10/10 Excellent
Inger
Apr 19, 2025
Liked: Cleanliness, room comfort
Oplanerad vistelse p g a felkörning. Tyvärr ingen personal, men plötsligt dök det upp några, som naturligtvis inte talar engelska, men suveränt hjälpsamma. En väldigt trevlig och hjälpsam boende också.
Inger
Stayed 1 night in Apr 2025
10/10 Excellent
Frédéric
Business traveler
Apr 17, 2025
Liked: Cleanliness, room comfort
Frédéric
Stayed 1 night in Apr 2025
10/10 Excellent
kevin
Apr 8, 2025
Liked: Cleanliness, room comfort
Hébergement insolite
À ma grande surprise, il s’agit d’un établissement pour personnes âgées.
Je suis arrivé le soir et les personnes, qui m’ont accueilli, bien que très gentille, semblait néophyte, et n’avait pas la réponse à toutes mes questions. Le lendemain matin, je n’avais personne pour éditer la facture
L’établissement est impeccable au niveau propreté et il est refait à neuf.