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Mercure Tours Nord

4.0 star property

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Photo gallery for Mercure Tours Nord

Property amenity
Breakfast, lunch, dinner served; local cuisine, pool views
Classic Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe
Exterior
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Room service
  • Pet friendly
  • Laundry

Explore the area

Map
11 Rue De l'Aviation, Tours, Indre-et-Loire, 37100
  • Musée du Compagnonnage
    ‪8 min drive‬
  • Saint-Gatien Cathedral
    ‪8 min drive‬
  • Tours Fine Arts Museum
    ‪9 min drive‬
  • Tours (TUF-Tours - Loire Valley)
    ‪4 min drive‬

Room options

View all photos for Superior Room, 1 King Bed with Sofa bed

Superior Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Room, 1 King Bed with Sofa bed

  • 280 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room (Classic)

Family Room (Classic) | Exterior

Family Room (Classic)

  • 280 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Room, 1 Queen Bed with Sofa bed

Privilege, Room, 1 Queen Bed with Sofa bed | Premium bedding, pillowtop beds, minibar, in-room safe

Privilege, Room, 1 Queen Bed with Sofa bed

  • 280 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

Classic Twin Room | Premium bedding, pillowtop beds, minibar, in-room safe

Classic Twin Room

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

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About this property

Mercure Tours Nord

4-star Tours hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area. Housekeeping is available on request.
Mercure Tours Nord offers 93 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 67-cm flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Tours hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 861 square feet (80 square meters) include a conference center. This eco-certified hotel also offers a seasonal outdoor pool, a terrace, and multilingual staff. Concierge services and wedding services can be provided. Complimentary uncovered self parking is available on site, along with a car charging station.

Mercure Tours Nord is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Les Vignes - This poolside restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Les Vignes

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Computer station
  • Conference center (861 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (26 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Day bed
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 67-cm flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Additional fees of EUR 12 apply to children for half board rates, collected at the property.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.5 for children
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Nord
Mercure Tours Nord Hotel
Mercure Nord Hotel Tours
Mercure Nord Tours
Mercure Tours
Mercure Tours Nord
Nord Tours
Tours Mercure
Tours Mercure Nord
Tours Nord
Accor Tours Nord
Mercure Tours Nord Hotel Tours
Mercure Tours Nord Hotel
Mercure Tours Nord Tours
Mercure Tours Nord Hotel Tours

Mercure Tours Nord Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 269 out of 606 reviews
Rating 8 - Good. 265 out of 606 reviews
Rating 6 - Okay. 43 out of 606 reviews
Rating 4 - Poor. 18 out of 606 reviews
Rating 2 - Terrible. 11 out of 606 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Daryl

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve really enjoyed my stop overs at the two Mercure Hotels on this French Road Trip - consistently impressive in all areas and the staff are so welcoming and kind. In future ‘Mercure’ will always be my first choice when travelling in France. Merci.
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointing for a family stay
The reception staff were lovely, and the service was great over all however we booked a family room and the room wasn’t made up on arrival. When we pulled the sofa bed out you could literally feel the springs on touch. When the kids split on it, they had to shift across the bed to avoid the springs. We stayed regardless and all went well until we had a shower and the shower fell off the wall. Very disappointing considering the Stella reviews.
Stayed 1 night in Aug 2023

8/10 Good

Thomas

Stayed 1 night in Aug 2023

10/10 Excellent

Mike, Reading

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Use this hotel as another pit-stop on our trip back to the UK. Right next door to the IBIS, but thought we would stay here instead on our last night in France. Excellent value for money and very good restaurant, which we have used a number of times on other trips – but why have they changed the beer from 1664 to Heineken? Great location, excellent breakfast, excellent staff, what more could you want?
Stayed 1 night in Jul 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full Marks! Never disappoints.
Third time staying here as overnight stop driving to or from Spain. Hotel is conveniently located for the Motorway, and is easy to find. This hotel never disappoints! Hotel is spacious, bedroom and bathroom both spacious & spotless, staff friendly, and restaurant really very good. Full Marks!
Stayed 1 night in Jul 2023

8/10 Good

Sally

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Miss L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

4/10 Poor

Marc

Liked: Staff & service
Disliked: Property conditions & facilities
Fine if you like the smell of cigarette
The reception at the hotel was great. We were given a room that had a strong smell cigarette. We complained and got another room that was equally as bad. There were cigarette holes in the carpet!! The stairwell was full of laundry trolleys and other maintenance items. The hotel is in serious need of refurbishment. The staff was great and restaurant food excellent.
Stayed 1 night in Aug 2022

2/10 Terrible

Tobiah

Traveled with group, Business traveler
Disliked: Staff & service
I have stayed in a fair few hotels in my time but this has to be the worst experience of them all. I have never met a ruder/useless set of staff. Firstly there was an issue with our booking, they were unable to find both our rooms. We booked a taxi for our friend's wedding the next day and on the day of the wedding, they told us the taxi is not coming. This was told to us when the taxi was already 15mins late! The hotel staff also pushed the taxi card into our hands and said there was nothing they can do to help...not impressed. There are also flies and bees around the whole hotel.
Stayed 2 nights in Aug 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel!
Fantastic hotel, spotlessly clean, spacious rooms. Lovely staff and delicious breakfast…perfect for a stopover on the way to/from the Dordogne!
Stayed 1 night in Aug 2022

6/10 Okay

Ludovic

Stayed 1 night in Aug 2022

10/10 Excellent

Nuno

Stayed 1 night in Jul 2022

10/10 Excellent

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, amenities
my room had a constant buzz of what I presume was a central heating boiler. Not something I expect in a 4* hotel
Stayed 1 night in May 2022

10/10 Excellent

Sandra

Stayed 1 night in Mar 2022

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

MARIA DEL MAR

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked this property, we only stayed one night. It was very clean, staff was nice and did their job. Hand sanitizer was available everywhere. Parking in front of the hotel for free. The shower was spacious and clean. Cosy bedroom. Things that were not great: - French toilet, you cannot wash your hands if the shower room is used by someone else. - breakfast service to bedroom: arrived on time. Limited amount of fruit, cold croissant and watery coffee. Overall good for a short and a longer stay, but I I wouldn't order breakfast
Stayed 1 night in Aug 2021

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfiest Bed Ever!
Very welcoming staff, excellent room and the most comfy bed ever slept in! Nice hotel on outskirts of Tours, recommended.
Stayed 1 night in Aug 2021

8/10 Good

J.C.

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel to stay the night if on the road just passing by. Very comfortable, great breakfast and a nice pool.
Stayed 1 night in Jul 2021