An outdoor pool, a fitness center, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Allure Hotel & Apartments offers 45 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Allure Hotel & Apartments features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.
Allure Hotel & Apartments is a smoke-free property.
Languages
English, Greek, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
Free self parking on site
Limited onsite parking
Wheelchair-accessible parking available
Onsite parking options include a garage and a carport
Things to do
Gym
Outdoor pool
Family friendly
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
Business center
Conference center
Meeting room
Outdoors
Pool loungers
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
More
8 floors
Built in 2014
Reception hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
iPod dock
TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
More
Air conditioning
Ceiling fan
Connecting rooms available
Desk
Iron/ironing board
Laptop workspace
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Express check-out available
Special check-in instructions
The property charges 2.5 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email with special check-in instructions and lockbox information prior to arrival; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Front desk (limited hours), lockbox
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 30 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Rollaway bed fee: AUD 30 per night
Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and window guards
We should mention
Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Property is also known as
Allure Hotel Apartments South Townsville
Allure Hotel Apartments
Allure South Townsville
Allure & Apartments Townsville
Allure Hotel & Apartments Hotel
Allure Hotel & Apartments South Townsville
Allure Hotel & Apartments Hotel South Townsville
Allure Hotel & Apartments Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 305 out of 666 reviews" "
10 - Excellent
305
Rating 8 - Good. 242 out of 666 reviews" "
8 - Good
242
Rating 6 - Okay. 75 out of 666 reviews" "
6 - Okay
75
Rating 4 - Poor. 21 out of 666 reviews" "
4 - Poor
21
Rating 2 - Terrible. 23 out of 666 reviews" "
2 - Terrible
23
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
6/10 Okay
Ann-Marie
Aug 13, 2024
Liked: Cleanliness, staff & service
My room was clean but it was odd that it had a sort of self catering feel with cutlery and plates but no cooking facilities. The room wasn’t serviced due to covid times? And if I had used plates etc, I’d have to wash them in the bathroom sink. Reception only opened 9-5 and cafe opened limited hours and not every day. It was a mix of hotel and apartments but it’s like it couldn’t make up its mind and therefore didn’t really cater for either needs! It was fine but odd!
The service I received initially was exceptional! I wanted to check in early and they made every possible accommodation for me and specially cleaned a room for me to get into as soon as possible.
The staff were friendly and exceptionally helpful and hospitable.
The bed however was not very comfortable. It was probably quite old and needs either a topper or to be replaced.
The room was not serviced at all. A service/freshen would have been appreciated even if it was only every three days. After an 8-day stay it felt quite stuffy.
The location was fantastic! I walked into the city most days. Restaurants, pubs and eating places were sooo convenient!
Check in was quick and easy. Lots of dining options in walking distance. Area is generally quiet. Room is very spacious and in good condition aesthetics wise.
Ceiling light above desk was not working, which was an issue for someone travelling for business and needs to work after dark. Was too late to do anything about it once found out (reception closes at 5pm). Aircon in the room was also extremely loud and ceiling fan looked extremely sketchy, wobbling so much you'd feel unsafe to use it. Ended up just opening the windows.
A one night stay so maybe not a fair review, the room layout was two rooms (A & B) separate, behind one door, so we could here everything our nextdoor neighbour did.
Reception hours weren't overly clear.
Our apartment was spacious and modern with great water views. We loved it!
Secure underground parking wasn’t available. Apparently you have to request this when booking. On road parking was easily available outside the property.