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Allure Hotel & Apartments

4.5 star property

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Photo gallery for Allure Hotel & Apartments

Relax in this stylish living space with a sofa, armchair, and coffee table, surrounded by a large window and sliding glass door leading to an outdoor area.
Relax in a serene space with a large bed, bedside table, and ceiling fan.
Enjoy the tranquil atmosphere of this contemporary outdoor space with a tiled floor and lush greenery.
Enjoy a tranquil view of the marina from this room's balcony, featuring a glass-top table and four chairs.
Relax in a stylish living area with a glass coffee table, two armchairs, and a sofa, offering a view of the city.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Parking included
  • Gym
  • Air conditioning
  • Free WiFi

Explore the area

Map
Cnr Morehead St and McIlwraith St, South Townsville, QLD, 4810
  • Magnetic Island Ferry Terminal
    ‪8 min walk‬
  • Townsville Entertainment & Convention Centre
    ‪13 min walk‬
  • Queensland Country Bank Stadium
    ‪16 min walk‬
  • Townsville, QLD (TSV)
    ‪9 min drive‬

Room options

View all photos for Studio Twin

Studio Twin | Desk, laptop workspace, blackout drapes, soundproofing

Studio Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 3 Bedroom Apartment

TV, iPod dock

3 Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 1367 sq ft
  • Marina view
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Studio King

Studio King | Desk, laptop workspace, blackout drapes, soundproofing

Studio King

7.8 out of 10
Good
(25 reviews)
  • 301 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Apartment

TV, iPod dock

2 Bedroom Apartment

8.0 out of 10
Very good
(22 reviews)
  • 1066 sq ft
  • Marina view
  • Sleeps 5
  • 1 Queen Bed and 1 Double Bed

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About this property

Allure Hotel & Apartments

4.5-star hotel in South Townsville
An outdoor pool, a fitness center, and a conference center are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite.
Allure Hotel & Apartments offers 45 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Allure Hotel & Apartments features an outdoor pool and a fitness center. Wireless Internet access is complimentary. Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This luxury hotel also offers a terrace, a vending machine, and multilingual staff. Concierge services and wedding services can be provided. Limited complimentary onsite parking is available on a first-come, first-served basis.

Allure Hotel & Apartments is a smoke-free property.

Languages

English, Greek, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage and a carport

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Built in 2014
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • iPod dock
  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open daily from 9:00 AM - 5:00 PM
Guests will receive an email with special check-in instructions and lockbox information prior to arrival; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 30 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: AUD 30 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

Pool access available from 7:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Allure Hotel Apartments South Townsville
Allure Hotel Apartments
Allure South Townsville
Allure & Apartments Townsville
Allure Hotel & Apartments Hotel
Allure Hotel & Apartments South Townsville
Allure Hotel & Apartments Hotel South Townsville

Allure Hotel & Apartments Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 329 out of 709 reviews
Rating 8 - Good. 245 out of 709 reviews
Rating 6 - Okay. 82 out of 709 reviews
Rating 4 - Poor. 27 out of 709 reviews
Rating 2 - Terrible. 26 out of 709 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Carmel

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Frederica

Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Lack of microwave
Stayed 1 night in Mar 2025

10/10 Excellent

Tania

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice apartment, well-located.

Spacious three-bedroom, 2-bathroom apartment with full kitchen and 2 balconies with lovely views from each, at either end. Main bedroom had nice ensuite and king sized bed and other 2 bedrooms were a reasonable size too. After-hours check-in was quite easy, following the instructions to the lock-box. Only a few hundred metres walk to Palmer Street pubs, restaurants, cafes etc and walkable to the stadium and the city/Cowboys Leagues Club. Good for a group or family.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rian

Liked: Cleanliness, staff & service, property conditions & facilities
Good Location. Property nice
Stayed 2 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

LISA

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort

Spacious and quiet location

After hours check-in was very easy. Room condition was good but some pillow covers did not seem to have been changed since the last use. No water bottles provided. Air from A/C in one of the bedrooms was stink so could not use it which was quite inconvenient.
Stayed 2 nights in Feb 2025

4/10 Poor

Wayne

Traveled with partner
Disliked: Amenities, property conditions & facilities
Large 2 bedroom apartment, but the whole complex and apartment needs renovation. Cracks in plaster walls, carpet needs replacing and bed and pillows need replacing. And the worst was a rusty air conditioner that was so noisy.
Stayed 1 night in Feb 2025

2/10 Terrible

Ivan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worst hotel in the southern hemisphere

I wouldn't get my dog to stay there in fear of beig charged by the animaks right people with cruelly to animals aviod this place like the plague
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Stayed 2 nights in Jan 2025

10/10 Excellent

Kristy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely stay again - we usually stay in the city centre, but everything was as easy to get to & more room for 3 people than a hotel… the price for a 2 bedroom v anything else was perfect…
Stayed 2 nights in Jan 2025

6/10 Okay

Mike

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is showing its age. It is worn out and is in urgent need of a refurbish. The master mattress was lumpy and sagging. All the air conditioners were noisy, dripping. The carpet was worn and plenty of mould in the wet areas. I’m sure it was a premium stay 8 years ago, but it’s had a hard life and no replacements since.
Stayed 3 nights in Dec 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Mark

Stayed 6 nights in Nov 2024

10/10 Excellent

karen

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in 2 bedroom apartment and found it very clean, spacious, well appointed in Kitchen. Very pleasantly surprised. Will definitely book again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views. Quiet. Clean. Everything there that I needed.
Stayed 1 night in Sep 2024

10/10 Excellent

Hema

Liked: Cleanliness
Stayed 1 night in Dec 2024

4/10 Poor

Aisling

Stayed 2 nights in Nov 2024

2/10 Terrible

Di

Disliked: Cleanliness, staff & service, property conditions & facilities
As we were a late checkin (late by under 1 hr), we were told that we were supposed to recieve an email with details on how to get our key, but sadly we didnt. We sent messages and called to confirm this, but got no reply. When we arrived, we called the after hours number on the door and the fellow promptly helped us over the phone. It was a little time consuming due to their confidentiality policies (which is good - but bad when you are running late and want to get into your room quickly). We were only given 1 key, so as my husband needed to go grab our stuff from the car in the rain, I had to sit in the dark as everything turned off and there was very limited light. We sent a message but no reply. The room was very small and musky; but the bed was very comfortable. I thought (by the photos and description), we'd get a balcony and a view of the mountain; but we only got a stuffy small room with a window, facing a daycare centre and the road. Luckily we were only staying for 1 night. We were told upon departure (she was a lovely lady), because we chose 1 bedroom, this is what you get. P.s. As we were returning from our event to Allure, we spoke to a gentleman. He too got frustrated because he too was a late checkin with no email (same day as us), and noone answered his calls. Apparently he was there for a while at the front door. He didnt know what to do, because he too didnt recieve an email. We felt his frustration and pain. We dont think we will stay there again.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms, clean and well-appointed
Stayed 3 nights in Nov 2024

10/10 Excellent

Megan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious apartment, had all the necessary appliances, the air cons were a bit noisy but overall nice place
Stayed 1 night in Nov 2024