Ardo

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ardo

Ocean Corner Suite | Terrace/patio
Ocean Corner Suite | View from room
Reception
Ocean Corner Suite | Premium bedding, minibar, in-room safe, desk
2 outdoor pools

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Spa
  • 24/7 front desk

Explore the area

Map
67 SIR LESLIE THIESS DRIVE, Townsville, QLD, 4810
  • Townsville Entertainment & Convention Centre
    4 min walk
  • Quarterdeck on the Marina
    2 min walk
  • Townsville Station
    9 min drive
  • Townsville, QLD (TSV)
    20 min drive

Room options

Corner Suite

  • 786 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

Ocean King or Twin Room

  • 356 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

Marina Accessible King or Twin Room

  • 355 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

Ocean Accessible King or Twin Room

  • 356 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean King Room

  • 356 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Ocean Corner Suite

  • 786 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Marina King or Twin Room

  • 355 sq ft
  • Marina view
  • Sleeps 2
  • 2 Twin Beds

Marina Corner Suite

  • 786 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

Ardo Suite

  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Marina King Room

  • 355 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Ardo

4-star Townsville hotel with private balconies
This hotel features 3 restaurants, 2 outdoor pools, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, valet parking, and massage/treatment rooms.
Ardo offers 132 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. This Townsville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Ardo features 2 outdoor swimming pools and complimentary bicycles. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Townsville hotel also offers spa services, multilingual staff, and concierge services. Onsite uncovered self parking is complimentary.

Ardo has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Ardo has 3 restaurants on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Uncovered valet parking on site (AUD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 39.95 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • Free bicycle rentals

Family friendly

  • 2 outdoor pools
  • Changing table
  • Highchair
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Conference center

Outdoors

  • On the waterfront

Spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.95 per person
  • Uncovered valet parking fee: AUD 20.00 per day
  • Rollaway bed fee: AUD 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ardo Hotel
Ardo TOWNSVILLE
Ardo Hotel TOWNSVILLE

Ardo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 85 out of 103 reviews" "
Rating 8 - Good. 14 out of 103 reviews" "
Rating 6 - Okay. 4 out of 103 reviews" "
Rating 4 - Poor. 0 out of 103 reviews" "
Rating 2 - Terrible. 0 out of 103 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with beautiful views of the water.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Glenda

Traveled with partner, Traveled with family
Liked: Staff & service, property conditions & facilities
Welcoming, pleasant, clean and aromas relaxing and fresh.
Stayed 2 nights in Oct 2024

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great but a couple of niggles
A really lovely, new hotel with wonderful balconies, nice linens, great pool area etc. My 2 small criticisms are - I couldn’t find any water stations around hotel - no coffee machine in room - in 2024 I see a coffee machine as a basic hotel amenity particularly when no onsite coffee venue. Would stay again but a couple of simple improvements would make it exceptional
Stayed 1 night in Oct 2024

10/10 Excellent

Chelsea, Mout Barker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about it :)
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities, room comfort
A wonderful experience
A beautiful hotel with wonderful staff. The room was facing the ocean and the view was stunning. The bed and linen were so comfortable and adjoining property with pool and restaurants convenient. A bank of scooters close by made for lots of practical and fun trips around Townsville. Would love to return!
Stayed 2 nights in Sep 2024

10/10 Excellent

Quinn

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Darcie

Business traveler, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The bathroom is beautiful and the shower was amazing. Floor was not clean in the main area unfortunately and we had to wipe our feet before getting into bed
Stayed 1 night in Sep 2024

6/10 Okay

Janet

Liked: Cleanliness, staff & service
Eating facilities during the day are not available so you have to order Room Service or go across to The Ville which does not match the price or convenience…
Stayed 3 nights in Sep 2024

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were clean and very comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Graeme, Geelong West

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was modern, well sized and the bed was super comfy after a long day travelling/working. I dined at Terasu which was fantastic! Highly recommend the Kingfish Cervice! I also went to the rooftop bar and although the weather was overcast and incredibly windy, the view was fantastic. I would love to come back and enjoy this bar on a day when the sun is shining and it's not blowing a gale!
Stayed 1 night in Sep 2024

10/10 Excellent

summer

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay we’ve ever had in Australia
This hotel is world class and beats those in Sydney and Melbourne. Really amazing attention to detail and service and not a bad price.
Stayed 1 night in Sep 2024

10/10 Excellent

Anu

Stayed 1 night in Sep 2024

10/10 Excellent

CRAIG

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stunning Ocean view
Ocean view rooms have stunning views. Very comfortable bed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Taimoor

Liked: Cleanliness, staff & service, property conditions & facilities
very comfortable stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view and beautiful rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Linda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place I have stayed in Townsville!
Best place I have stayed inTownsville!
Stayed 1 night in Sep 2024

10/10 Excellent

Janiece

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I would love to visit again❤️
Stayed 1 night in Sep 2024

10/10 Excellent

Matteo

Traveled with partner
Liked: Cleanliness
Cool place but valet parking should be complimentary
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great condition. Amazing views over castle hill from the rooftop bar at night. Good car park Only negative is 25 min walk from centre of Townsville if you wanted to go out in the evening
Stayed 1 night in Aug 2024

10/10 Excellent

Trevor

Stayed 3 nights in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff training was poor. The front desk was friendly but needed to check the manager for each request, making it slow. I rang guest services on 9, and it was not answered. There was no ringback. I tried several times, and the call went unanswered each time. I left it open to the bank music for a long time, and it was unanswered. At check-out time, the staff knocked on the door. I opened the door to house cleaning, still within check out times. The coffee-making facility was unusual, with a fiddly packet filter style. The capsules are easier, particularly in the early morning.
Stayed 2 nights in Aug 2024