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Ardo

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ardo

Ocean Corner Suite | Terrace/patio
Exterior
Couples treatment rooms, body treatments, hot stone massages
Ocean Corner Suite | View from room
Corner Suite | Premium bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

Map
67 SIR LESLIE THIESS DRIVE, Townsville, QLD, 4810
  • Townsville Entertainment & Convention Centre
    4 min walk
  • Magnetic Island Ferry Terminal
    7 min walk
  • Museum of Tropical Queensland
    13 min walk
  • Townsville, QLD (TSV)
    20 min drive

Room options

View all photos for Corner Suite

Premium bedding, minibar, in-room safe, desk

Corner Suite

  • 786 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean King or Twin Room

Premium bedding, minibar, in-room safe, desk

Ocean King or Twin Room

  • 356 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Marina Accessible King or Twin Room

Premium bedding, minibar, in-room safe, desk

Marina Accessible King or Twin Room

  • 355 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Accessible King or Twin Room

Premium bedding, minibar, in-room safe, desk

Ocean Accessible King or Twin Room

  • 356 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean King Room

Ocean King Room | Premium bedding, minibar, in-room safe, desk

Ocean King Room

  • 356 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Corner Suite

Ocean Corner Suite | Premium bedding, minibar, in-room safe, desk

Ocean Corner Suite

  • 786 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Marina King or Twin Room

Premium bedding, minibar, in-room safe, desk

Marina King or Twin Room

  • 355 sq ft
  • Marina view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Marina Corner Suite

Premium bedding, minibar, in-room safe, desk

Marina Corner Suite

  • 786 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Ardo Suite

Ardo Suite | Premium bedding, minibar, in-room safe, desk

Ardo Suite

  • 431 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Marina King Room

Premium bedding, minibar, in-room safe, desk

Marina King Room

  • 355 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

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About this property

Ardo

4-star Townsville hotel walkable to Magnetic Island Ferry Terminal
This hotel features 3 restaurants, 2 outdoor pools, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, valet parking, and massage/treatment rooms.
Ardo offers 132 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. This Townsville hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 outdoor swimming pools are on site along with complimentary bicycles.
Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Ardo features 2 outdoor swimming pools and complimentary bicycles. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This Townsville hotel also offers spa services, multilingual staff, and concierge services. Onsite uncovered self parking is complimentary.

Ardo has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Ardo has 3 restaurants on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Uncovered valet parking on site (AUD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 39.95 per person
  • 3 restaurants
  • A bar/lounge
  • Couples/private dining
  • Private picnics

Things to do

  • 2 outdoor pools
  • Free bicycle rentals

Family friendly

  • 2 outdoor pools
  • Changing table
  • Highchair
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • Conference center

Outdoors

  • On the waterfront

Spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Lever door handles
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Champagne service
  • Chef service
  • Minibar
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 80.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39.95 per person
  • Uncovered valet parking fee: AUD 20.00 per day
  • Rollaway bed fee: AUD 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Ardo Hotel
Ardo TOWNSVILLE
Ardo Hotel TOWNSVILLE

Ardo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 63 out of 75 reviews" "
Rating 8 - Good. 9 out of 75 reviews" "
Rating 6 - Okay. 3 out of 75 reviews" "
Rating 4 - Poor. 0 out of 75 reviews" "
Rating 2 - Terrible. 0 out of 75 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Matteo

Traveled with partner
Liked: Cleanliness
Cool place but valet parking should be complimentary
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in great condition. Amazing views over castle hill from the rooftop bar at night. Good car park Only negative is 25 min walk from centre of Townsville if you wanted to go out in the evening
Stayed 1 night in Aug 2024

10/10 Excellent

Trevor

Stayed 3 nights in Aug 2024

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff training was poor. The front desk was friendly but needed to check the manager for each request, making it slow. I rang guest services on 9, and it was not answered. There was no ringback. I tried several times, and the call went unanswered each time. I left it open to the bank music for a long time, and it was unanswered. At check-out time, the staff knocked on the door. I opened the door to house cleaning, still within check out times. The coffee-making facility was unusual, with a fiddly packet filter style. The capsules are easier, particularly in the early morning.
Stayed 2 nights in Aug 2024

8/10 Good

Paula

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good week at Ardo. Stating for a week it was tedious having to ask for our room to be made up every day. Critisms - rooms very small for a ‘5’ star hotel. We never got tea and milk replenished. Luxury escapes was a good deal. The additional 4 nights I paid for my daughter - expensive for a view of the carpark!
Stayed 4 nights in Jul 2024

10/10 Excellent

William

Stayed 1 night in Aug 2024

10/10 Excellent

Darren

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional property that truly makes the most of it's stunning waterfront location. Beautifully designed for comfort and relaxation, with world-class views whether from the rooftop bar and pool, or our comfy king-size bed. Great value for money too, especially with full access to the pool and restaurants of Ardo's sister property, The Ville Resort Casino next door.
Stayed 1 night in Jul 2024

10/10 Excellent

Paul James

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Jun 2024

10/10 Excellent

Cathrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, staff & service
Location!
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a romantic getaway
Fantastic place to stay! Very quiet and brand new state of the art rooms and facilities.
Stayed 1 night in Jun 2024

10/10 Excellent

Zacariah

Business traveler
Stayed 1 night in Jun 2024

10/10 Excellent

Glen

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Absolutely beautiful room but as for the exposure concrete ceilings was discussing pencils marks was not a hit needs to be painted
Stayed 1 night in Jun 2024

10/10 Excellent

Neil

Traveled with partner
Fantastic location, outlook and facilities.
Stayed 1 night in Jun 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Hotel- brand new and lovely rooms Try to stay above the 1st floor. Wish they had an 11am checkout!
Stayed 1 night in Jun 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 x10!
We were so impressed! What a beautiful hotel and the service was extraordinary! The staff was very friendly and pleased to provide assistance. Our room was perfect with an amazing ocean view. The pool is gorgeous and the roof top bar looked very inviting. Wish we could stayed longer!
Stayed 1 night in Jun 2024

10/10 Excellent

Wendy

Traveled with partner
Only stayed for 1 night, wish it was longer
Stayed 1 night in Jun 2024

10/10 Excellent

Bea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern building and awesome view from rooftop. Very friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Stephenie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here as a launching pad for a long weekend at Magnetic Island. What a great hotel! The rooms were excellent, the sunsets and drinks from the rooftop bar were awesome and the walk to the ferry terminal was quick and easy. We liked it so much we booked an extra day on our return from Magnetic Island and spent the day wandering the Strand and finished off with a magnificent dinner at Terasu!
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent new Hotel to stay for special occasion, stunning views. Ate at restaurant and rooftop bar during our stay, excellent service by wait staff.
Stayed 1 night in Jun 2024

10/10 Excellent

jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the king bed.The whole room was nice
Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited food
Stayed 1 night in May 2024

10/10 Excellent

Lindsey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breathtaking hotel
Beautiful new hotel, location is great. Love the style and setup of the hotel and rooms. This is my new favourite in Townsville and will definitely stay again when visiting.
Stayed 1 night in May 2024