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Grand Hotel and Apartments Townsville

4.5 star property

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Photo gallery for Grand Hotel and Apartments Townsville

Outdoor pool, pool umbrellas, sun loungers
Coffee/tea maker, electric kettle
Front of property
Reception
1 bedroom, premium bedding, minibar, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Air conditioning
  • Free WiFi
  • Laundry
$119
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
8-10 Palmer Street, South Townsville, QLD, 4810
  • Queensland Country Bank Stadium
    ‪11 min walk‬
  • Magnetic Island Ferry Terminal
    ‪13 min walk‬
  • Townsville Entertainment & Convention Centre
    ‪18 min walk‬
  • Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for Two Bedroom Apartment - Eco Green Stay

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Apartment - Eco Green Stay

  • 915 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 1 Double Sofa Bed

View all photos for Premier One Bedroom Apartment

1 bedroom, premium bedding, minibar, in-room safe

Premier One Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room

1 bedroom, premium bedding, minibar, in-room safe

Premier King Room

7.4 out of 10
Good
(3 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View King Room - Eco Green Stay

1 bedroom, premium bedding, minibar, in-room safe

Stadium View King Room - Eco Green Stay

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier One Bedroom Apartment - Eco Green Stay

1 bedroom, premium bedding, minibar, in-room safe

Premier One Bedroom Apartment - Eco Green Stay

  • 560 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View King Room

1 bedroom, premium bedding, minibar, in-room safe

Stadium View King Room

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment - Eco Green Stay

1 bedroom, premium bedding, minibar, in-room safe

Superior One Bedroom Apartment - Eco Green Stay

9.4 out of 10
Exceptional
(8 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment (King and Sofa)

1 bedroom, premium bedding, minibar, in-room safe

Superior One Bedroom Apartment (King and Sofa)

9.8 out of 10
Exceptional
(10 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room - Eco Green Stay

1 bedroom, premium bedding, minibar, in-room safe

Superior Room - Eco Green Stay

9.2 out of 10
Wonderful
(14 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment - Eco Green Stay

1 bedroom, premium bedding, minibar, in-room safe

Stadium View 1 Bedroom Apartment - Eco Green Stay

  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Apartment

1 bedroom, premium bedding, minibar, in-room safe

Two Bedroom Apartment

9.4 out of 10
Exceptional
(3 reviews)
  • 915 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds OR 2 King Beds and 1 Double Sofa Bed

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

9.4 out of 10
Exceptional
(27 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier King Room - Eco Green Stay

1 bedroom, premium bedding, minibar, in-room safe

Premier King Room - Eco Green Stay

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Stadium View 1 Bedroom Apartment

1 bedroom, premium bedding, minibar, in-room safe

Stadium View 1 Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

1 bedroom, premium bedding, minibar, in-room safe

Superior One Bedroom Apartment (king and sofa) - Eco Green Stay

  • 570 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior One Bedroom Apartment

1 bedroom, premium bedding, minibar, in-room safe

Superior One Bedroom Apartment

9.2 out of 10
Wonderful
(9 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Grand Hotel and Apartments Townsville

4.5-star hotel in South Townsville
This smoke-free hotel features an outdoor pool, a fitness center, and self parking. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Weekly housekeeping is available.
Grand Hotel and Apartments Townsville offers 106 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature premium bedding. A pillow menu is available. Televisions come with premium digital channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Townsville hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Grand Hotel and Apartments Townsville features an outdoor pool and a fitness center. Wireless Internet access is complimentary. This luxury hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Grand Hotel and Apartments Townsville is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (AUD 15 per night)
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • Pay movies
  • TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 30.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: AUD 15 per night
  • Rollaway bed fee: AUD 30.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children under 18 years old must be accompanied by their parents or guardians.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Grand Hotel Townsville
Grand Townsville
Townsville Grand Hotel
Grand Hotel Apartments Townsville
Grand Apartments Townsville
Grand Hotel and Apartments Townsville Hotel
Grand Hotel and Apartments Townsville South Townsville
Grand Hotel and Apartments Townsville Hotel South Townsville

Grand Hotel and Apartments Townsville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 998 reviews
Rating 8 - Good. 295 out of 998 reviews
Rating 6 - Okay. 74 out of 998 reviews
Rating 4 - Poor. 25 out of 998 reviews
Rating 2 - Terrible. 23 out of 998 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Phillip

Stayed 1 night in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Sandra

.
Stayed 2 nights in May 2025

6/10 Okay

mark

Friendly enough but several staff very hard comprehend.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

Amazing
Stayed 1 night in May 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was good in size, service was great, bed was comfortable
Stayed 3 nights in May 2025

10/10 Excellent

Marco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All staff very friendly and nothing was too much trouble Lorraine in particular was very helpful Great location
Stayed 2 nights in May 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five 🌟 staff

Stayed 3 nights in Apr 2025

6/10 Okay

Aliko

Stayed 1 night in Apr 2025

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite, friendly and helpful.
Stayed 1 night in Apr 2025

8/10 Good

Clete

Stayed 2 nights in Apr 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Edgardo Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful
Stayed 2 nights in Apr 2025

8/10 Good

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great modern property. Good location, very friendly staff. Easy check in and check out. View was of a side street which was the only downside of the stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Stayed 4 nights in Apr 2025

10/10 Excellent

Stuart

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Stayed 2 nights in Apr 2025

8/10 Good

Benjamin

Business traveler
Liked: Cleanliness, staff & service, amenities
Great location for dining, but needs a bit of an update, overall good spot in Townsville
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Stayed 2 nights in Feb 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Catherine

Disliked: Amenities
Location
Stayed 1 night in Feb 2025

8/10 Good

Donna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
What I didn’t like I have gone for a swim about 2 years ago and back again and had a lot of trouble getting out of the pool with nothing to hang onto it definitely needs a rail for the elderly guess. Thanks Donna
Stayed 1 night in Feb 2025