Hotel Grand Chancellor Townsville features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This 4.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).
Hotel Grand Chancellor Townsville is a smoke-free property.
Hotel Grand Chancellor Townsville offers 200 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. 55-inch LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries. This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Self parking (surcharge) , Offsite parking discounted rates available
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Buffet breakfasts are available for a surcharge and are served each morning.
Sugar Shaker Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at 5:00 AM
Minimum check-in age is: 18
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This hotel accepts only chip-and-PIN credit cards for onsite payments. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-out is available.
Service animals are allowed
Service animals are exempt from fees/restrictions
Credit card pre-authorization
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 18
Social distancing measures are in place
Carbon monoxide detector
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Parking height restrictions apply
Individually-wrapped food options are available through room service
Debit cards
Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Free WiFi in public areas has a 2-device limit.
Parking height restrictions apply.
Contactless check-out is available.
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.