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Standard Twin

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$109* Per night/room Jun 30 - Jul 1

Standard King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Hotel Grand Chancellor Townsville features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Hotel Grand Chancellor Townsville is a smoke-free property.

  • Express check-in
  • Number of outdoor pools - 1
  • Elevator
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Business center
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1976
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Pool sun loungers
  • Smoke-free property
  • Safe-deposit box at front desk
  • Terrace
  • Free WiFi (limited) device count 2
  • Luggage storage
  • Offsite parking discounted rates available
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Laundry facilities
  • Total number of rooms - 200
  • 24-hour fitness facilities
  • Number of floors - 20
  • Wedding services
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Room Amenities

Hotel Grand Chancellor Townsville offers 200 air-conditioned accommodations with safes and hair dryers. A pillow menu is available. 55-inch LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries. This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Room service (24 hours)
  • Desk
  • High-speed internet access
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Digital TV service
  • Free WiFi
  • Pillow menu
  • LCD TV
  • TV size: 55
  • TV size measurement: inch
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Laptop-friendly workspace

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning.

Sugar Shaker Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 29 for adults and AUD 14.50 for children
  • Self parking fee: AUD 15.00 per day (in/out privileges)
  • Late check-out fee: AUD 30 (subject to availability)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at 5:00 AM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts only chip-and-PIN credit cards for onsite payments

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This hotel accepts only chip-and-PIN credit cards for onsite payments. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-out is available.

Service animals are allowed

Service animals are exempt from fees/restrictions

Credit card pre-authorization

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Children stay free - maximum age 18

Social distancing measures are in place

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Parking height restrictions apply

Individually-wrapped food options are available through room service

Debit cards

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Free WiFi in public areas has a 2-device limit.

Parking height restrictions apply.

Contactless check-out is available.

Hotel Names

  • Holiday Inn Hotel Townsville
  • Grand Chancellor Townsville
  • Townsville Holiday Inn
  • Holiday Inn Townsville Hotel Townsville
  • Holiday Inn Townsville Hotel
  • Holiday Inn Townsville
  • Grand Chancellor Townsville
  • Hotel Grand Chancellor Townsville Hotel
  • Hotel Grand Chancellor Townsville Townsville
  • Hotel Grand Chancellor Townsville Hotel Townsville

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Hotel Reviews

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