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Madison Plaza Townsville

4.0 star property

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Photo gallery for Madison Plaza Townsville

Executive Studio Suite, 1 King Bed | Desk, iron/ironing board, cribs/infant beds, free WiFi
Exterior
Lobby lounge
Lobby lounge
LCD TV, DVD player

Reviews

7.2 out of 10
Good

Popular amenities

  • Air conditioning
  • Laundry
  • Free WiFi

Explore the area

Map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Castle Hill
    ‪6 min walk‬
  • Queensland Country Bank Stadium
    ‪10 min walk‬
  • Magnetic Island Ferry Terminal
    ‪17 min walk‬
  • Townsville, QLD (TSV)
    ‪7 min drive‬

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath) | Desk, iron/ironing board, cribs/infant beds, free WiFi

Business Room (Shower over Bath)

  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite | Desk, iron/ironing board, cribs/infant beds, free WiFi

Executive Family Suite

  • 602 sq ft
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed | Desk, iron/ironing board, cribs/infant beds, free WiFi

Executive Studio Suite, 1 King Bed

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Executive Queen Room

  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | Desk, iron/ironing board, cribs/infant beds, free WiFi

Executive Twin Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Madison Plaza Townsville

4-star Townsville hotel connected to a shopping center, walkable to Catholic Diocese of Townsville
Along with laundry facilities, this smoke-free hotel has a TV in a common area and free WiFi in public areas. Other amenities include a banquet hall and a vending machine. Housekeeping is available on request.
Madison Plaza Townsville offers 93 accommodations with DVD players and irons/ironing boards. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.
Madison Plaza Townsville features a vending machine, laundry facilities, and a television in a common area. Wireless Internet access is complimentary.

Madison Plaza Townsville is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 15 per night)
  • Limited onsite parking

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 282 out of 1001 reviews
Rating 8 - Good. 302 out of 1001 reviews
Rating 6 - Okay. 192 out of 1001 reviews
Rating 4 - Poor. 117 out of 1001 reviews
Rating 2 - Terrible. 108 out of 1001 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

6/10 Okay

Kylie

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Not impressed on many levels water leaking from inside elevator. Mouldy mildew stench in room really strong in hallways
Stayed 7 nights in Dec 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to book, out stay was awesome staff and room services were great and friendly do recommend
Stayed 6 nights in Dec 2024

10/10 Excellent

Ilya

Stayed 1 night in Dec 2024

4/10 Poor

Leonie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room we stayed in was really dark and dingy - could not even open the curtains to let any light in....the sliding wardrobe doors in the bedroom would not open at all and were stuck, the TV did not work at all on any channels and we had to put down a credit card holding deposit for blankets for the bed because apparently people kept stealing them...the furniture was old and outdated...lucky it was only a bed for a couple of nights and we didn't spend any time in the room until arriving back at night otherwise I would have checked out...on the plus side the staff downstairs were great and really friendly but other than that I'm sorry to say I will never return.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a really nice stay. Would recommend to family and friends
Stayed 5 nights in Dec 2024

10/10 Excellent

Donavan

Stayed 3 nights in Dec 2024

4/10 Poor

Serena

Stayed 3 nights in Dec 2024

8/10 Good

Cecilia

Liked: Cleanliness, staff & service
Felt safe by the locking of the main door of the building Front desk lady Shayene is nice and very accommodating Only curtains needs fixing and carpet torn Price should be less than $130 a bit much for very old hotel I think …..
Stayed 1 night in Dec 2024

8/10 Good

Peter

Stayed 3 nights in Dec 2024

10/10 Excellent

Peter

Stayed 1 night in Dec 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Did not stay there No staff on duty that day So i could not book in there was no way to get a room or a key Had to stay somewhere else
Stayed 1 night in Dec 2024

10/10 Excellent

Kamil

Stayed 1 night in Dec 2024

6/10 Okay

Erfan

Traveled with family
Liked: Staff & service
Not bad
Stayed 1 night in Dec 2024

8/10 Good

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked The Maddison, I was very impressed, my TV stopped working and I told them at Reception and I went and got some dinner, when I came back they swapped it for a Smart TV with Netflix.
Stayed 3 nights in Dec 2024

10/10 Excellent

Albert

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 for all the above
Stayed 5 nights in Dec 2024

10/10 Excellent

Peter

Stayed 1 night in Dec 2024

6/10 Okay

Annie

Disliked: Staff & service
Stayed 6 nights in Dec 2024

6/10 Okay

Tharindu

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Ok for a one night stay
Stayed 1 night in Dec 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front automatic glass door is smashed and could be more appealing if it was fixed the aircon in lobby Reception area leak on the floors and leaves puddles of water on the floor. Have to be carefull you dont slip and hurt yourself. Other than that awesome stay
Stayed 4 nights in Dec 2024

8/10 Good

Ned

Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waste your time or money.
Room was dirty. Sheets left us itchy with red welts. Mold in bathroom, shower was disgusting with built up grime. Air con barely blew air so room was very hot, no fans. Parking was a block away in an unsecured parking lot.
Stayed 1 night in Dec 2024

2/10 Terrible

Dwayne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Julie anne, Townsville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are the most helpful people I've met. I actually felt like it was home. The customer service that was provided was exceptional

6/10 Okay

Kimberley

Stayed 1 night in Dec 2024