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Madison Plaza Townsville

4.0 star property

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Photo gallery for Madison Plaza Townsville

Cafe
Point of interest
Executive Studio Suite, 1 King Bed | 1 bedroom, desk, iron/ironing board, cribs/infant beds
Lobby
LCD TV, DVD player

Reviews

7.2 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
$101
includes taxes & fees
Sep 9 - Sep 10

Explore the area

View in a map
409 Flinders St., Corner Of Stanley And Flinders St., Townsville, QLD, 4810
  • Castle Hill
    ‪5 min walk‬
  • Magnetic Island Ferry Terminal
    ‪18 min walk‬
  • Townsville Entertainment & Convention Centre
    ‪3 min drive‬
  • Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for Business Room (Shower over Bath)

Business Room (Shower over Bath) | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Business Room (Shower over Bath)

8.0 out of 10
Very good
(43 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Family Suite

Executive Family Suite | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Family Suite

7.0 out of 10
Good
(19 reviews)
  • 602 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Executive Studio Suite, 1 King Bed

Executive Studio Suite, 1 King Bed | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Studio Suite, 1 King Bed

  • 603 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Queen Room

Executive Queen Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Queen Room

7.2 out of 10
Good
(59 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, desk, iron/ironing board, cribs/infant beds

Executive Twin Room

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Madison Plaza Townsville

4-star Townsville hotel connected to a shopping center, walkable to Catholic Diocese of Townsville
Laundry facilities, a 24-hour front desk, and a TV in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a banquet hall and a vending machine. Housekeeping is available on request.
Madison Plaza Townsville offers 93 accommodations with DVD players and irons/ironing boards. LCD televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered on request and hair dryers can be requested. Cribs/infant beds (surcharge) are also available.
Madison Plaza Townsville features a vending machine, laundry facilities, and a television in a common area. Wireless Internet access is complimentary.

Madison Plaza Townsville is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (AUD 15 per night)
  • Limited onsite parking

Things to do

  • TV in common areas

Family friendly

  • Crib (surcharge)
  • DVD player
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • DVD player
  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per day
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Nearby parking fee: AUD 15 per night (1312 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Chifley Hotel Townsville Plaza
Madison Plaza Townsville Hotel
Chifley Madison Plaza Townsville
Chifley Plaza Townsville Hotel
Chifley Plaza Townsville
Madison Plaza Townsville Hotel
Madison Plaza Townsville Townsville
Madison Plaza Townsville Hotel Townsville

Madison Plaza Townsville Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 286 out of 1002 reviews
Rating 8 - Good. 295 out of 1002 reviews
Rating 6 - Okay. 187 out of 1002 reviews
Rating 4 - Poor. 126 out of 1002 reviews
Rating 2 - Terrible. 108 out of 1002 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a fantastic deal for our night in Townsville. We stayed to go to a Cowboys game and everything was in walking distance. The young man who checked us in was friendly, welcoming and very helpful. On the down side, parking can be a problem at times. Right in the heart of the CBD and they didn't have their own parking. The building is old and could do with a face lift on the inside. However, it was clean, comfortable and great value for money. Recommended!
Stayed 1 night in May 2025

6/10 Okay

Mark

Good location
Stayed 1 night in Jun 2025

8/10 Good

GARY

Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasure to stay there
Stayed 1 night in Jun 2025

10/10 Excellent

Jamie

Stayed 1 night in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always love it there
Stayed 1 night in Jun 2025

4/10 Poor

Brian

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Great location but rooms need a good renovation only half done need new carpets furniture
Stayed 1 night in May 2025

10/10 Excellent

Reggie

Stayed 2 nights in May 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it wasnt to bad
Stayed 1 night in May 2025

4/10 Poor

Bryce

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location is good and staff are friendly, but the property is run down badly and doesn’t match the photos. Also to get a blanket you need to go to reception and pay a $25 bond, which is just ridiculous.
Stayed 1 night in May 2025

6/10 Okay

Louise

Disliked: Property conditions & facilities
The property was clean but felt tired and in need of renovation.
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
the staff are so helpful
Stayed 1 night in May 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Country Bank stadium and staff very friendly
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Richard

Stayed 1 night in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was ok
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is always a pleasure to stay there
Stayed 1 night in May 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The central location was great. Parking was disappointing. It was an additional $15 per night and it was in an unsecured car park a few minutes walk away. The bathroom exhaust fan was ineffective.
Stayed 3 nights in May 2025

10/10 Excellent

Kathleen

Liked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a little noisy than usual because there were a few people drunk there last night
Stayed 1 night in May 2025

6/10 Okay

Greg

Stayed 1 night in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Madison Townsville City were so friendly and helpful. Great location, within walking distance to the Cowboys Stadium, Major Supermarket, Sunday Markets only around the corner and various options dine in or take away for Breakfast, lunch or dinner too. Public transport also nearby. The Strand is a short 5 minute drive away! Thanks for a pleasant stay!
Stayed 4 nights in May 2025

6/10 Okay

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No WIFI

Could not connect to WIFI I was offered no help. They blamed it on my devices. I will stop here for work again. Bathroom was falling apart towel rail.
Stayed 2 nights in May 2025

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a short stay. Out of hotel's control but homeless and vomit on footpath out front lets it down. Good bed.
Stayed 1 night in Apr 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here a few times always friendly staff rooms are comfortable and clean and having the customer carpark right next to the police station is comforting
Stayed 1 night in May 2025