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Two Bedroom Dual Key

Bed Count 2 King Beds Maximum Occupancy 4 Max

City Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

City Studio (No Housekeeping)

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Holiday Special, City Scape Studio (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio (No Housekeeping Service)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

The aparthotel offers a restaurant. Public areas are equipped with complimentary wired and wireless Internet access. Oaks Townsville Metropole Hotel features an outdoor pool and a fitness center. This luxury aparthotel also offers an arcade/game room, tour/ticket assistance, and laundry facilities. Complimentary self parking is available on site.

Oaks Townsville Metropole Hotel is a smoke-free property.

  • Number of meeting rooms - 1
  • Luggage storage
  • Number of outdoor pools - 1
  • Elevator
  • Fitness facilities
  • Number of restaurants - 1
  • Front desk (limited hours)
  • Laundry facilities
  • Tours/ticket assistance
  • Year Built - 2008
  • Total number of rooms - 104
  • Free self parking
  • Number of floors - 11
  • Dry cleaning/laundry service
  • Free WiFi
  • Arcade/game room
  • Free wired internet
  • Smoke-free property

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Arcade/game room
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Room Amenities

Oaks Townsville Metropole Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Refrigerator
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Kitchenette
  • Balcony
  • Washer/dryer
  • Desk
  • Microwave
  • Cookware, dishware, and utensils
  • DVD player
  • Shower only
  • Dishwasher
  • Stovetop
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • Cribs/infant beds (surcharge)
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 3
  • Laundry detergent
  • Wardrobe or closet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Metropole Hotel - Overlooking the ocean, this bistro specializes in local and international cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby
  • Scuba diving nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 9:30 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted.

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Front desk opens daily at 7:00 AM

Front desk closes daily at 9:30 PM

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property confirms they are implementing enhanced cleaning measures

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • Pets not allowed (service animals welcome)

Hotel Names

  • Oaks M
  • Oaks M Palmer
  • Oaks M Palmer Hotel
  • Oaks M Palmer Hotel South Townsville
  • Oaks M Palmer South Townsville
  • Oaks M Palmer Apartment South Townsville
  • Oaks M Palmer Apartment
  • Oaks Metropole Hotel South Townsville
  • Oaks Metropole South Townsville
  • Oaks Metropole
  • Oaks Metropole Townsville
  • Oaks Metropole Hotel
  • Oaks Townsville Metropole
  • Oaks Townsville Metropole Hotel Aparthotel
  • Oaks Townsville Metropole Hotel South Townsville
  • Oaks Townsville Metropole Hotel Aparthotel South Townsville

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Hotel Reviews

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