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Seahaven Resort

3.0 star property

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Photo gallery for Seahaven Resort

Outdoor pool, sun loungers
Desk, laptop workspace, bed sheets
Superior Two Bed Apartment | Living area | LCD TV
Superior Two Bed Apartment | Private kitchen | Coffee/tea maker, electric kettle
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pool
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
74 The Esplanade, Belgian Gardens, QLD, 4810
  • The Strand Beach
    ‪15 min walk‬
  • Magnetic Island Ferry Terminal
    ‪5 min drive‬
  • Queensland Country Bank Stadium
    ‪6 min drive‬
  • Townsville, QLD (TSV)
    ‪10 min drive‬

Room options

View all photos for Superior Two Bed Apartment

Superior Two Bed Apartment | Desk, laptop workspace, bed sheets

Superior Two Bed Apartment

  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Superior Quadruple Room

Desk, laptop workspace, bed sheets

Superior Quadruple Room

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Superior King Room

Superior King Room | Desk, laptop workspace, bed sheets

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Small Family Room

Desk, laptop workspace, bed sheets

Superior Small Family Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Small Family with Bath

Superior Small Family with Bath | Desk, laptop workspace, bed sheets

Superior Small Family with Bath

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bunk Bed

View all photos for Superior Kitchenette

Superior Kitchenette | Private kitchenette | Coffee/tea maker, electric kettle

Superior Kitchenette

  • Sleeps 4
  • 1 King Bed and 2 Twin Bunk Beds

View all photos for Superior Family Apartment

Superior Family Apartment | Desk, laptop workspace, bed sheets

Superior Family Apartment

  • Sleeps 6
  • 1 King Bed and 4 Twin Bunk Beds

View all photos for Superior Accessible King Plus Single

Desk, laptop workspace, bed sheets

Superior Accessible King Plus Single

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Spa Suite

Superior Spa Suite | Desk, laptop workspace, bed sheets

Superior Spa Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Seahaven Resort

3-star hotel in Belgian Gardens
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, a children's pool, and laundry facilities. Weekly housekeeping is available.
Seahaven Resort offers 69 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations at this 3-star hotel have kitchenettes with separate dining areas.

Bathrooms include showers with hydromassage showerheads, and complimentary toiletries. LCD televisions are featured in guestrooms. Housekeeping is provided weekly.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Seahaven Resort provides an outdoor tennis court and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers an arcade/game room, tour/ticket assistance, and laundry facilities. Limited complimentary onsite parking is available on a first-come, first-served basis.

Seahaven Resort has designated areas for smoking.

Seahaven Resort has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Children's pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room kitchenette
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Beach towels
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • No elevator

More

  • 2 floors
  • 3 buildings
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Kitchenette
  • Limited room service
  • Separate dining area

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50.00

Special check-in instructions

The property charges 1.25 percent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.25 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Seagulls Belgian Gardens
Seagulls Resort
Seagulls Resort Belgian Gardens

Seahaven Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 42 out of 92 reviews
Rating 8 - Good. 27 out of 92 reviews
Rating 6 - Okay. 10 out of 92 reviews
Rating 4 - Poor. 5 out of 92 reviews
Rating 2 - Terrible. 8 out of 92 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
All ground floor, has a pool and reasonably priced restaurant. Pizzas were very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Great room
Stayed 2 nights in Nov 2024

8/10 Good

Douglas

Traveled with family
Liked: Cleanliness, staff & service
This property is in transition, from Seagull resort to Seahaven Resort. Rooms are excellent, property is rainforest like, no restaurant on Sunday. Quiet location away from the Strand. Would stay again.
Stayed 2 nights in Nov 2024

6/10 Okay

Bronwyn

Liked: Staff & service
There’s lots to love about the Seahaven and the remnants of its heyday as Seagulls remains, not least the gorgeous pool area and big restaurant deck. The included breakfast is a treat and has good variety of hot and cold options. The team are clearly working hard to renovate and the rooms inside are pretty nice although the bathrooms need a deep clean. I was surprised that there was no daily room makeup although that’s not a deal breaker. Watch this space, I think over the coming months it will see a lot of improvements and freshening up. For now it’s a lovely quiet option away from the bustle of the strand whilst still being on the beach with access to cafes.
Stayed 3 nights in Nov 2024

6/10 Okay

Solitaire

Stayed 1 night in Nov 2024

8/10 Good

Tamieka

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Honest review: We booked here because the website showed very beautiful lush grounds and we wanted to take photos for my daughters formal. Upon arrival we noticed, fountains, weren't working, the grounds didn't display like the website. Not well kept. Room was clean and tidy. Beds were far too soft. It seems like they are going through a change of hands, hopefully it will get better.
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Newly refurbished, nice styling and amenities. Comfortable bed, good air-conditioned room. Great Youtube channel. Good breakfast. Good price and location not too far from North Ward Strand. Highly recommend.
Stayed 1 night in Nov 2024

8/10 Good

Kristal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Big room, newly renovated and great space. Beds were comfortable and in a good location. I’ll be coming back.
Stayed 1 night in Nov 2024

2/10 Terrible

Shannon, Willowvale

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was extremely noisy. Could hear next room plus smell of smoking considering it’s a non smoking area. Filthy shower and toilet head. Non obliging manager
Stayed 1 night in Nov 2024

8/10 Good

Nadine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a family of two adults and three big teenage boys the included breakfast (and or the hot breakfast included for $8-10 extra per person) was good. Some mornings they don’t offer a cooked breakfast though! The staff overall couldn’t have done more to help us. The room was great for the price and we all had plenty of space. The big boys loved the gym. We ended up staying an extra night and will stay again when in Townsville!
Stayed 2 nights in Oct 2024

10/10 Excellent

Quatidjah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is very accommodating to smaller children. The complimentary breakfast was fantastic with numerous options. The staff were very friendly . It was a shame that the door cannot be locked from the sinde to prevent small children opening the door and walking into the carpark
Stayed 2 nights in Oct 2024

6/10 Okay

L J

Liked: Room comfort
Disliked: Cleanliness, staff & service
Wont be staying here again
Room well appointed great bed. No face towel/ flannel in bathroom. No office or service except for bar and restaurant after 3pm. Powerpoint in bathroom broken. Backpacker staff in bar/restaurant friendly and tried to help but not well trained or informed re rooms. Front office staff useless.
Stayed 1 night in Oct 2024

10/10 Excellent

Richelle

Liked: Cleanliness, staff & service
Fabulous Stay with my family.
Stayed 1 night in Sep 2024

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little family get away from Mackay was awesome. Room was much nicer than expected, although the bathroom could use an extraction fan, it was very nice. Wife and I enjoyed the soft bed, kids loved the bunks! Pool area was fun and easily accessible from our room. Food was ordered in to our room, a little basic, but yummy. Breakfast in the restaurant was a bit average, but there was a good amount on offer that was complimentary. Overall, we had a great time, we will be back and have told people to make it a spot they stop when in Townsville.
Stayed 3 nights in Oct 2024

2/10 Terrible

Sharon

Disliked: Property conditions & facilities
The bathroom needs maintenance and updating. Water was pooling outside of shower with door closed. There was a fold up fixed chair in showers that was rusty and old. The shower head was not working and did not spray water, water just ran out like a kitchen tap. Air conditioning unit was very dirty and dusty. The complex/ pool/ restaurant areas were rundown and dirty. Half painted areas, pool dirty, we think poo was in the pool. It may have been a seed from a palm tree but it was more poo like. The bricks around the pool were broken in many places. Tables dirty with cups all over them and food. Same mess was there both days we were there. It was such a shame as the grounds could look fantastic with great facility’s. The pool is huge and would look great with maintenance and a clean, and maintenance to the gardens around the pool. Just looked like no one cared about the place. Was such a shame.
Stayed 1 night in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay! With the pool, restaurant and bar, we were content to just hang out by the pool. Quiet area but close to the Strand and Townsville city. Room was great.
Stayed 2 nights in Oct 2024

8/10 Good

Emily

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Chantelle

Traveled with group
Liked: Property conditions & facilities
Disliked: Cleanliness
We had a great stay, but the rooms need a deep clean we stayed in 112 &113 under the beds have not been clean in a while, bathroom have spider cobs under the sink and mould in showers also shower windows need proper clean. Fridge needs a clean ontop & inside same with coffee machine and cupboards. We will go back as we enjoyed our stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
it was fine. price was good the the service. would stay again. would recommend to others
Stayed 2 nights in Sep 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
In my opinion I regard seahaven as a absolute spot on place for locals to get away or transit people to stop and stay 👍
Stayed 1 night in Sep 2024

8/10 Good

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room was lovely, service at reception when leaving was appalling.
Stayed 1 night in Sep 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
absoloutely loved it! will defz be coming back. However there were s few safety hazards regards to swimming area that needed maintenance and quite dangerous. Otherwise i highly recommend this place.
Stayed 2 nights in Sep 2024