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The Robert Towns

4.0 star property

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Photo gallery for The Robert Towns

Pet Friendly Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi
BBQ/picnic area
Exterior
Outdoor pool, sun loungers
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet friendly
  • Parking included
  • Laundry
  • Air conditioning
  • Free WiFi
$102
includes taxes & fees
Nov 16 - Nov 17

Explore the area

View in a map
261 Stanley Street, Townsville, QLD, 4810
  • Place, Castle Hill
    ‪5 min walk‬
  • Place, The Strand Beach
    ‪11 min walk‬
  • Place, Magnetic Island Ferry Terminal
    ‪20 min walk‬
  • Airport, Townsville, QLD (TSV)
    ‪8 min drive‬

Room options

View all photos for 1 Bedroom Apartment (No Pets)

1 Bedroom Apartment (No Pets) | Living area | LCD TV

1 Bedroom Apartment (No Pets)

  • 538 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed

View all photos for Queen Deluxe Room (No Pets)

Queen Deluxe Room (No Pets) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Queen Deluxe Room (No Pets)

8.0 out of 10
Very good
(14 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room (No Pets)

Twin Room (No Pets) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Twin Room (No Pets)

9.0 out of 10
Wonderful
(14 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Family Room (No Pets)

Family Room (No Pets) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Family Room (No Pets)

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Trundle Bed

View all photos for Pet Friendly Room

Pet Friendly Room | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Pet Friendly Room

7.0 out of 10
Good
(14 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room (No Pets)

Deluxe Twin Room (No Pets) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room (No Pets)

  • 320 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Queen Room (No Pets)

Standard Queen Room (No Pets) | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Queen Room (No Pets)

8.0 out of 10
Very good
(21 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

The Robert Towns

4-star Townsville hotel walkable to Castle Hill
Along with an outdoor pool, this hotel has a children's pool and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, tour/ticket assistance, and barbecue grills are onsite. Housekeeping is available on request.
The Robert Towns offers 47 air-conditioned accommodations with safes and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and toothbrushes and toothpaste. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Robert Towns features an outdoor pool and a children's pool. Wireless Internet access is complimentary. This family-friendly hotel also offers barbecue grills, tour/ticket assistance, and a picnic area. Complimentary self parking is available on site.

The Robert Towns has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • No elevator

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
The listed credit card fee applies to American Express transactions. The transaction fee is 1.9% for other credit cards and international debit cards.

Access methods

Front desk (limited hours), lockbox

Pets

Pets allowed for an extra charge of AUD 1 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 88 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: AUD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: AUD 1 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Robert Towns
Comfort Inn Robert Towns Hotel
Comfort Inn Robert Towns Hotel Townsville
Comfort Inn Robert Towns Townsville
Robert Towns Comfort Inn
Comfort Inn Townsville
Townsville Comfort Inn
The Robert Towns Hotel
Comfort Inn Robert Towns
The Robert Towns Townsville
The Robert Towns Hotel Townsville

Reviews

The Robert Towns Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 215 out of 797 reviews
Rating 8 - Good. 297 out of 797 reviews
Rating 6 - Okay. 154 out of 797 reviews
Rating 4 - Poor. 73 out of 797 reviews
Rating 2 - Terrible. 58 out of 797 reviews

Reviews

8/10 Good

Allison

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpfull .
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall very good choice for a few days in Townsville. Clean motel style room and bathroom. Good wifi TV etc. Quiet apart from the odd Stone Curlew; but possibly a little noisy if there is a Cowboys game on the weekend. Woolworth’s a short walk away. 10 minutes to restaurants in South Townsville. Staff friendly and could not have been more helpful.
Stayed 6 nights in Jun 2025

10/10 Excellent

Moira

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to all our needs.
Stayed 1 night in Jun 2025

8/10 Good

john

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
convenience to the city centre, very nice place to stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tutupu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
Safe
Stayed 1 night in Jun 2025

10/10 Excellent

Levy

Stayed 2 nights in Jun 2025

4/10 Poor

Kurt

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a room next to the BBQ. People talking and noisy till late night. No internet in the room. The mattress was terrible, metal stick out on the side and all over. I called the after service, but no answer. Bad bad
Stayed 1 night in Jun 2025

10/10 Excellent

Jeremy, Brighton Le Sands

Stayed 1 night in May 2025

10/10 Excellent

Connor

Liked: Amenities
Very welcoming, top service, lovely clean rooms
Stayed 1 night in Jun 2025

10/10 Excellent

Jeremy, Brighton Le Sands

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Convenient and comfortable always
Stayed 1 night in May 2025

8/10 Good

Simon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, very helpful.
Stayed 7 nights in May 2025

8/10 Good

annette

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel , walking distance to the stadium , the bed was not comfortable .
Stayed 1 night in May 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was friendly, quick and efficient. I would highly recommend this hotel for a stay in Townsville. Central too.
Stayed 1 night in May 2025

10/10 Excellent

Tanya

Traveled with group
Liked: Property conditions & facilities
Very convenient for Cowboys games !
Stayed 1 night in Apr 2025

8/10 Good

Steven, Port Moresby

Stayed 3 nights in May 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable
Stayed 1 night in May 2025

6/10 Okay

Deborah

Traveled with partner
Liked: Cleanliness, staff & service
The room was very ordinary for the money definitely needed a refurbish and paint job
Stayed 1 night in May 2025

2/10 Terrible

Renee

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 2 nights in May 2025

6/10 Okay

KELLIE

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Sharon

Traveled with family and small children
Liked: Cleanliness, staff & service
Staff were extremely friendly and helpful. Went out of their way to be of assistance. Pool was absolutely magnificent.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Average

The bathroom shower drain was blocked. Upon complaining they said we can't do anything about it as there is no body available. Upon requesting to change the room they mentioned they are fully booked out. And that's when they arranged someone to look at the drain. They were quick enough to fix it after this. however the overall condition of the room was pretty average. The bed wasn't comfortable and made noises, the bathroom door gave difficulty in closing. It felt lil unpleasant to stay in the room for 1 night.
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service
bb
Stayed 1 night in Apr 2025

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025