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The Ville Resort - Casino

4.5 star property

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Photo gallery for The Ville Resort - Casino

View from property
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
Interior entrance
View from room
View from room

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Parking available

Explore the area

Map
Sir Leslie Thiess Drive, Townsville, QLD, 4810
  • Townsville Entertainment & Convention Centre
    ‪2 min walk‬
  • Magnetic Island Ferry Terminal
    ‪6 min walk‬
  • Castle Hill
    ‪3 min drive‬
  • Townsville, QLD (TSV)
    ‪10 min drive‬

Room options

View all photos for Deluxe King Ocean

1 bedroom, minibar, in-room safe, desk

Deluxe King Ocean

9.4 out of 10
Exceptional
(17 reviews)
  • 344 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort King Ocean View

1 bedroom, minibar, in-room safe, desk

Resort King Ocean View

9.0 out of 10
Wonderful
(6 reviews)
  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Marina

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Marina

7.0 out of 10
Good
(2 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Ocean Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Ocean Room

9.0 out of 10
Wonderful
(29 reviews)
  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort King Marina View

Resort King Marina View | 1 bedroom, minibar, in-room safe, desk

Resort King Marina View

8.8 out of 10
Excellent
(8 reviews)
  • 344 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Marina View

1 bedroom, minibar, in-room safe, desk

Executive Twin Marina View

9.2 out of 10
Wonderful
(7 reviews)
  • 344 sq ft
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Twin Ocean View

1 bedroom, minibar, in-room safe, desk

Executive Twin Ocean View

8.0 out of 10
Very good
(1 review)
  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Executive Suite | Bathroom | Free toiletries, hair dryer, towels

Executive Suite

  • 689 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Marina View

Resort Twin Marina View | View from room

Resort Twin Marina View

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • Marina view
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort Twin Ocean View

View from room

Resort Twin Ocean View

9.4 out of 10
Exceptional
(3 reviews)
  • 344 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Ocean View

1 bedroom, minibar, in-room safe, desk

Executive King Ocean View

7.8 out of 10
Good
(8 reviews)
  • 344 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, minibar, in-room safe, desk

Deluxe Suite

  • 689 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Marina

Deluxe King Marina | 1 bedroom, minibar, in-room safe, desk

Deluxe King Marina

  • 344 sq ft
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort King Suite

1 bedroom, minibar, in-room safe, desk

Resort King Suite

10.0 out of 10
Exceptional
(1 review)
  • 689 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

View all photos for Resort Twin Suite

Resort Twin Suite | Balcony

Resort Twin Suite

  • 689 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Marina View

1 bedroom, minibar, in-room safe, desk

Executive King Marina View

8.0 out of 10
Very good
(3 reviews)
  • 344 sq ft
  • Marina view
  • Sleeps 2
  • 1 King Bed

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About this property

The Ville Resort - Casino

4.5-star Townsville hotel connected to the convention center, walkable to Magnetic Island Ferry Terminal
3 restaurants, a full-service spa, and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges, and a fitness center are onsite.
The Ville Resort - Casino offers 194 accommodations with minibars and safes. Televisions come with pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hands in Harmony. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is open daily.
In addition to a full-service spa, The Ville Resort - Casino features an outdoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 0 square feet (0 square meters) include a conference center. This luxury hotel also offers a casino, spa services, and a terrace. Onsite self parking is complimentary.

The Ville Resort - Casino has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Palm House - This buffet restaurant serves breakfast and dinner. Reservations are required.
Spin Cafe - Onsite restaurant. Guests can enjoy drinks at the bar. Open daily.
Quarterdeck - This restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Miss Songs - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (AUD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 28.95 to 36.95 per person
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Private picnics

Restaurants on site

  • Miss Songs
  • Quarterdeck
  • Room Service
  • Spin Cafe
  • The Palm House

Things to do

  • 24 gaming tables
  • 370 slot machines
  • Casino (13,638 square feet of space)
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • In-room roll-in shower
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 1986
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Pay movies

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 28.95 to 36.95 for adults, and AUD 0 to 14.95 for children
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 3.8 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Jupiters Townsville
Jupiters Townsville Casino
Jupiters Townsville Hotel & Casino
Townsville Jupiters
Jupiters Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Townsville Hotel Townsville
Ville Resort Casino Townsville
Ville Casino Townsville
Ville Casino
The Ville Casino Townsville
The Ville Resort - Casino Hotel
The Ville Resort - Casino Townsville
The Ville Resort - Casino Hotel Townsville

The Ville Resort - Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 592 out of 1004 reviews
Rating 8 - Good. 297 out of 1004 reviews
Rating 6 - Okay. 69 out of 1004 reviews
Rating 4 - Poor. 25 out of 1004 reviews
Rating 2 - Terrible. 21 out of 1004 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Damien

Stayed 2 nights in Apr 2025

10/10 Excellent

Hazit

Liked: Cleanliness, property conditions & facilities
Clean and well maintained rooms, however parking is inconvenient.
Stayed 1 night in Apr 2025

8/10 Good

Corey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property to stay at, however the lack of restaurants open and available to eat at due to the public holiday was disappointing. Food at the restaurants was also nothing to get excited about and was overpriced for what was delivered.
Stayed 1 night in Apr 2025

6/10 Okay

Eric

Liked: Cleanliness, staff & service, amenities
Short stay only but the property feels run down and needs renovations.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was tricky but the hirel abd casino were great
Stayed 1 night in Apr 2025

10/10 Excellent

Flora

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

David, Maroubra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Apr 2025

10/10 Excellent

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jane on check in was awesome. Thankful to be allowed early check in. Smooth, easy and hospitable. Thanks
Stayed 1 night in Apr 2025

10/10 Excellent

Jenni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms, service, food, drinks and entertainment. Only negative is beds are a little too hard for my liking.
Stayed 1 night in Apr 2025

8/10 Good

Kristine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Matt

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jan 2025

8/10 Good

Kelly-Anne

Liked: Cleanliness, staff & service
Staff were friendly and helpful. Room had amazing views of magnetic island. The room was clean, tidy and good size. The bed and pillows were comfortable. The only feedback is the hallways do not match the presentation of the Casino entrance, they are old, outdated and musky. The walls are quite thin, could hear the people next door move about early hours of the morning.
Stayed 1 night in Apr 2025

10/10 Excellent

Aaron

Stayed 1 night in Mar 2025

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Booked here day of after needing to check out at another hotel due to unacceptable pest levels in the room...The Villa was a wonderful replacement! Beds are spring based, but more comfortable then the first appear. The pillows were wonderful! Clean room and bathroom. We arrived later in the evening after a long drive, so having a room service option was great (and tgey were quick!) Regret not being able to stay longer and enjoy the casino.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great of a quick get away...
Stayed 1 night in Mar 2025

10/10 Excellent

Samuel

Stayed 3 nights in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful spot
Stayed 1 night in Mar 2025

6/10 Okay

John

Business traveler
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Overall fantastic
Stayed 1 night in Mar 2025

10/10 Excellent

Marife

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and friendly staff
Stayed 2 nights in Mar 2025

10/10 Excellent

DANLING

Traveled with family
Liked: Amenities
The food is amazing
Stayed 3 nights in Mar 2025

8/10 Good

Cielo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Christina, Miami Lakes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space and cleanliness of the room. The staff were great. The food is amazing and the pool area was lovely. It was a pleasant stsy. Thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
As we are an older couple and not well, we had valet service and everything was just so easy for us with the most comfortable bed, stunning views and the room was so clean and comfortable, didn’t have to leave the hotel as plenty of places to eat. So relaxing and that’s what we needed. 10 out of 10 will recommend to everyone.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kylie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was just lovely, staff, room, facilities. Weather in the region was deplorable but no fault of the establishment, what else would anyone expect travelling in CQ-FNQ at that time of year. We actually were incredibly grateful that we decided to stay there. Didn’t need to venture out in the weather if we didn’t want to as we had everything we wanted where we were.
Stayed 2 nights in Mar 2025