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Quality Suites Pioneer Sands

4.0 star property

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Lobby
Terrace/patio
One Bedroom Apartment | Minibar, desk, iron/ironing board, cribs/infant beds
Lobby sitting area
Minibar, desk, iron/ironing board, cribs/infant beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Housekeeping

Explore the area

Map
19 Carters Lane, Towradgi, NSW, 2518
  • North Wollongong Beach
    ‪4 min drive‬
  • University of Wollongong
    ‪5 min drive‬
  • Wollongong City Beach
    ‪8 min drive‬
  • Shellharbour, NSW (WOL)
    ‪19 min drive‬

Room options

View all photos for One Bedroom Apartment

One Bedroom Apartment | Minibar, desk, iron/ironing board, cribs/infant beds

One Bedroom Apartment

  • 667 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Minibar, desk, iron/ironing board, cribs/infant beds

Two Bedroom Apartment

  • 807 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed

Minibar, desk, iron/ironing board, cribs/infant beds

Studio, 1 Queen Bed

  • 592 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard King Room

Standard King Room | Minibar, desk, iron/ironing board, cribs/infant beds

Standard King Room

  • 1550 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Quality Suites Pioneer Sands

4-star Wollongong hotel, connected to the convention center in Towradgi
Along with an outdoor pool, this hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Quality Suites Pioneer Sands offers 47 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to balconies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Wollongong hotel provides complimentary wireless Internet access. LCD televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Quality Suites Pioneer Sands features an outdoor pool and a fitness center. The hotel offers a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. Event facilities measuring 3767 square feet (350 square meters) include a conference center. This Wollongong hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Complimentary self parking is available on site.

Quality Suites Pioneer Sands has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:00 AM.
Q Cafe - This bar serves breakfast and lunch. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free extended parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:00 AM for a fee: AUD 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Q Cafe

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (3,767 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 per person
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Quality Suites Pioneer Sands
Quality Suites Pioneer Sands Hotel
Quality Suites Pioneer Sands Hotel Towradgi
Quality Suites Pioneer Sands Towradgi
Quality Suites Pioneer Sands Apartment Towradgi
Quality Suites Pioneer Sands Apartment
Quality Suites Pioneer Sands Hotel
Quality Suites Pioneer Sands Towradgi
Quality Suites Pioneer Sands Hotel Towradgi

Quality Suites Pioneer Sands Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 625 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 47 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 4 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely and very accommodating. Nothing was too much trouble
Stayed 1 night in Nov 2024

2/10 Terrible

Maria

Disliked: Cleanliness, amenities, property conditions & facilities
A gas jet on the stove was on when I went to the room I had been allocated. The whole apartment smelt strongly of gas. I was given a new room. When I reported the problem with the gas I was told it was likely caused by a cleaner accidentally turning it on while cleaning. I thought this was implausible. I thought it was dangerous but my complaint was not taken seriously.
Stayed 3 nights in Nov 2024

8/10 Good

Ari

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable and clean property for a stay. We had a 2 bedroom apartment as were there with friends and found the apartment a little smaller than expected. The main concerns were an ensuite will add to the apartment especially when staying with another couple. No screen on sliding door meant when open for fresh air flies will fly in. Breakfast, pool and gym looked good although did not use pool or gym on weekend. air con in bedroom would also be a great addition especially for the warmer months. Location was good overall.
Stayed 2 nights in Nov 2024

6/10 Okay

Helena

Disliked: Cleanliness, amenities, property conditions & facilities
Part of the bathroom floor was rusted in a corner and the shower leaked. The phone didn’t work and I couldn’t ring the desk or room service and had to go to reception in person. The restaurant had run out of vegetables and there was nothing for dinner at all for a vegan (myself). They apologised but I couldn’t eat anything and had to go out.
Stayed 1 night in Oct 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great location,clean,quiet
Stayed 2 nights in Oct 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Tim, Arncliffe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location close to the beach and a short drive into Wollongong CBD. Has all the facilities you need for a trip away from home.
Stayed 2 nights in Oct 2024

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
x
Stayed 2 nights in Oct 2024

10/10 Excellent

Domenic

Good
Stayed 4 nights in Sep 2024

10/10 Excellent

tracey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Benjamin, Sydney

Traveled with partner
Liked: Cleanliness, amenities
The analog clock in our room keeps going off several times in the morning, disturbing our sleep. We did not set it. No way to unplug it without destroying the connection. We did not know how to switch it off as it was an old clock. It should be removed as most guests own a smart phone these days where we can set our own alarms if we want to. This unpleasant experience semi-ruined our otherwise nice stay. Apartment was clean and spacious, Staff at cafe got overwhelmed with coffee orders and showed irritation. Again minor blip in our stay but still left an unpleasant mark.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jess

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Traveled with family
.
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Jose

Its nice and clean and had everything working that we wanted and very quiet to sleep 😍
Stayed 1 night in Jun 2024

8/10 Good

Shiraz

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Overall pleasant stay. After booking a king suite, I called in to check the amenities and I was told that I will be getting full kitchen with stove and oven so I had made arrangements accordingly. However, upon checking-in I learnt I wasn't getting any of those! Breakfast buffet - Disappointed having to share tongs for veg and non-veg food!
Stayed 1 night in Jun 2024

10/10 Excellent

sarabjeet

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Jun 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best bed ever!
This hotel had the best bed I have ever slept in! Would love to know which model bed it was from the "thathotelbed.com.au" range. The hotel was very clean, our room was a bit dated with the carpet and lounge furniture, but that bed! Still can't get over how comfortable it was. Staff were lovely and nothing was too much trouble. We had breakfast there two mornings in a row. It was a buffet style breakfast each time and there was a small range of hot and cold food, the same things each day we went. We did have an issue with the wi-fi in the room. My husband and I could not both be on the internet at the same time and the internet was painfully slow. The staff did everything possible to rectify the situation, but we ended up with one of us using the wi-fi, the other used their phone as a tether. Staff were extremely apologetic that they could not rectify the wi-fi issue during our stay.
Stayed 4 nights in May 2024

10/10 Excellent

K L

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Tony

Stayed 2 nights in Apr 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing
Stayed 1 night in Apr 2024

6/10 Okay

Taegan

Traveled with family and small children
The staff service was only ok in my experience. And although they have room service, they told me they could not do a simple sandwich for my infant son. I thought from reading reviews through there was more food and shops around. Not the case. The beach is not walking distance with a pram either.
Stayed 1 night in Mar 2024

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt really safe being on my own. Close to the things I wanted to do. Very quiet and comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Mitchell

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024