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Mercure Toyama Tonami Resort & Spa

4.0 star property

Choose dates to view prices

Photo gallery for Mercure Toyama Tonami Resort & Spa

Public bath
Exterior
2 bars/lounges
Exterior
Spa

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • All inclusive
  • Breakfast available
  • Laundry
  • Spa

Explore the area

Map
330 Azatenno Yasukawa, Tonami, 939-1492
  • Senkoji Temple
    ‪4 min drive‬
  • Ranjyo Forest
    ‪6 min drive‬
  • Tonami Sankyoson Museum
    ‪8 min drive‬
  • Toyama (TOY)
    ‪30 min drive‬

Room options

View all photos for Classic Room, Japanese style, 4 futon beds

Down comforters, in-room safe, desk, free WiFi

Classic Room, Japanese style, 4 futon beds

  • Sleeps 7
  • 4 Twin Futons

View all photos for Classic Room, Japanese style, 2 single beds

Down comforters, in-room safe, desk, free WiFi

Classic Room, Japanese style, 2 single beds

  • Sleeps 8
  • 2 Twin Beds and 2 Twin Futons

View all photos for Classic Suite, 2 Twin Beds (Japanese Western Style)

Classic Suite, 2 Twin Beds (Japanese Western Style) | Down comforters, in-room safe, desk, free WiFi

Classic Suite, 2 Twin Beds (Japanese Western Style)

  • Sleeps 7
  • 2 Twin Beds

View all photos for Classic Room, 2 Twin Beds

Down comforters, in-room safe, desk, free WiFi

Classic Room, 2 Twin Beds

  • Sleeps 6
  • 2 Twin Beds

View all photos for Classic Room with 2 single beds and 1 sofa bed

Down comforters, in-room safe, desk, free WiFi

Classic Room with 2 single beds and 1 sofa bed

  • Sleeps 5
  • 1 Twin Bed and 1 Double Sofa Bed

View all photos for Classic Room, 2 Twin Beds

Down comforters, in-room safe, desk, free WiFi

Classic Room, 2 Twin Beds

  • Sleeps 4
  • 2 Twin Beds

Similar properties

Exterior

ANA Crowne Plaza Toyama by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (807)
The price is $45
per night
$68 total
includes taxes & fees
Mar 9 - Mar 10
ANA Crowne Plaza Toyama by IHG

About this property

Mercure Toyama Tonami Resort & Spa

4-star Tonami hotel with 5 restaurants
Along with 5 restaurants, this hotel has 2 bars/lounges and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include spa services, laundry facilities, and a 24-hour front desk.
Mercure Toyama Tonami Resort & Spa offers 249 air-conditioned accommodations with safes and slippers. Beds feature down comforters. LCD televisions come with satellite channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages. Public bath/onsen services include an indoor public bath (no minerals), an outdoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas.
Some rates at Mercure Toyama Tonami Resort & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Dining is available at one of the hotel's 5 restaurants. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. This hot springs hotel also offers a sauna, spa services, and a vending machine. Onsite self parking is complimentary.

Mercure Toyama Tonami Resort & Spa has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Verdure - This restaurant specializes in French cuisine and serves lunch and dinner.
Shogawa - This restaurant specializes in Japanese cuisine and serves dinner only.
Gokayama - This restaurant specializes in Japanese cuisine and serves dinner only.
Shohakutei - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required.
Shinkiro - This restaurant specializes in Chinese cuisine and serves dinner only.

All inclusive details

All-inclusive room rates at Mercure Toyama Tonami Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 3,200 per person
  • 2 bars/lounges
  • 5 restaurants

Restaurants on site

  • Gokayama
  • Shinkiro
  • Shogawa
  • Shohakutei
  • Verdure

Things to do

  • Sauna

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Spa

  • Massage
  • Public indoor bath (no minerals)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: JPY 150 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Additional fees may apply to children for items such as extra bedding and meals.

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tonami Royal Hotel
Tonami Royal
Royal Hotel TOYAMA
Royal TOYAMA TONAMI
Royal TOYAMA
Royal Hotel TOYAMA TONAMI
Mercure Toyama Tonami & Tonami
Mercure Toyama Tonami Resort & Spa Hotel
Mercure Toyama Tonami Resort & Spa Tonami
Mercure Toyama Tonami Resort & Spa Hotel Tonami

Mercure Toyama Tonami Resort & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 56 out of 128 reviews
Rating 8 - Good. 50 out of 128 reviews
Rating 6 - Okay. 15 out of 128 reviews
Rating 4 - Poor. 6 out of 128 reviews
Rating 2 - Terrible. 1 out of 128 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

FEDERICO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel is an amazing Onsen, modern with a fantastic Breakfast the hot springs are to die for, they consist of 1 indoor and one outdoor baths, its got a Sauna and a ice bath, they offer Dinner Buffet for an aditional 8000¥ per person, the only things I did not like were : They do not offer room keeping at all, just change of towels if asked , The hotel is in Tonami, but isolated, meaning you can only go out by car, and there’s nothing to do ir see by foot, The wifi is decent and covers the whole property, but cell service is spotty.
Stayed 3 nights in Nov 2024

10/10 Excellent

BRIJESH

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable Stay in nature
Stayed 2 nights in Jul 2024

10/10 Excellent

Linden

Stayed 1 night in Oct 2023

10/10 Excellent

ALIREZA

Stayed 1 night in May 2022

10/10 Excellent

Shlomo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location. Nice souvenir shop at the hotel. Huge bath (onsen) and nice view.
Stayed 1 night in May 2022

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet hotel
When I requested a change of room a staff came immediately. I felt the mattresses were too soft. So we were given another room. However we did get a good nights rest and no problem with the mattress.
Stayed 1 night in Oct 2018

4/10 Poor

Chek Ming

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Location is remote, good only for drivers. Hotel room is spacious. Service is bad. One evening we dial to the front desk and asked for help with dealing a big insect in room, they only say sorry (they can't speak English), don't understand. But didn't try to come or seek what we needed.

10/10 Excellent

Todd, Los Angeles, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in rural setting.
Very comfortable in rural setting made for a unique experience for us foreign visitors.

10/10 Excellent

??

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回で、メルキュール施設は2カ所目です。 食後にコーヒーを部屋に持ち出す事ができればいいと思います。 後は、満足です。
Stayed 1 night in Nov 2024

10/10 Excellent

Minori

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食のブュッフェが豪華で大満足でした。
Stayed 1 night in Nov 2024

10/10 Excellent

Ayumi

Stayed 1 night in Nov 2024

6/10 Okay

tsuyoshi

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service
施設がかなりきれいで、ビュッフェもよかった。施設もかなり広く感じたが、あんなに広い施設ならもっと有効活用できるとさらに良いと思った。 さらに、受付の時点でビュッフェの予約などの説明が足りないと感じた。「好きな時間に行ってください」としかなく、かなり混んでて、結局かなり待つことになった。待つ間の予約システムがあるのならば、説明があれば先に予約できたりと対応もできるので、必須だと感じた。 またブュッフェの入り口には一人しかスタッフがおらず、忙しいときには感じが悪い。 入り口の近くで案内を待っていると待つ場所も決まってないのに入らないでみたいな感じで言われ、不快に感じた。場所を指定するなら、わかりやすく提示すべき。
Stayed 1 night in Nov 2024

8/10 Good

yoshino

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
オールインクルーシブは、とても快適でした 朝もコーヒーなどサービスがあるとよかったです。 お風呂も朝11時のチェックアウトまで入れると良かったとか思います。全体的にはとても快適でした
Stayed 1 night in Nov 2024

8/10 Good

Manami

Stayed 1 night in Oct 2024

10/10 Excellent

Zhensi

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Yukie

Traveled with family
Liked: Cleanliness, staff & service
初めて利用しました。 ラウンジ付きプランだったので、くつろぐことができました。
Stayed 1 night in Nov 2024

6/10 Okay

takahiro

Stayed 1 night in Oct 2024

4/10 Poor

ERINA

Stayed 1 night in Oct 2024

8/10 Good

Yuka

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
温泉が凄く良かったです
Stayed 1 night in Oct 2024

10/10 Excellent

Kenichi

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設等は、すごく良かったです。 子どもの浴衣や歯ブラシが無いことが 多かったので、出来れば多めにしていただくと 助かりました。
Stayed 4 nights in Aug 2024

8/10 Good

Shoko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Takehisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Akio, Toyota

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
全体的に良い スタッフ対応がとても良かったです
Stayed 1 night in Oct 2024