See all properties

Kawaguchiya Kinosaki Riverside Hotel

3.5 star property

Choose dates to view prices

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Spa
  • Free WiFi
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
880-1 Yushima, Kinosaki-cho, Toyooka, Hyogo, 669-6101
  • Kinosaki Onsen Ropeway
    ‪14 min walk‬
  • Kinosaki Marine World
    ‪8 min drive‬
  • Takeno Beach
    ‪12 min drive‬

Room options

Traditional Room (Japanese Style Room, Halfboard, Onsen Pass Included)

  • Sleeps 4
  • 4 Twin Futons

Superior Japanese Western Room from Breakfast

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

Superior Japanese-Western Style Room (Onsen Pass Included), Non-smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

Special Japanese-Western Room with Outdoor Bath Breakfast

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

Superior Japanese Style Room (Onsen Pass Included), Non-smoking

  • Sleeps 6
  • 6 Twin Futons

Superior Japanese Room with Breakfast

  • Sleeps 6
  • 6 Twin Futons

Special Japanese-Western Room with Outdoor Bath Room Only

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

Suite Rakuga (with Open-Air Bath, Onsen Pass Included) Non-smoking

  • River view
  • Sleeps 2
  • 2 Large Twin Beds

Washitsu10 (Room Only, Onsen Pass Included)

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 4 Twin Futons

Washitsu10 (Breakfast, Onsen Pass Includ) Non-smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 4 Twin Futons

Superior Japanese Style Room (Onsen Pass Included), Non-smoking

  • Sleeps 6
  • 6 Twin Futons

Room Only Superior Japanese Western Room

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

Japanese Style Room with Rotuski (Onsen Pass Included) Non Smoking

  • Sleeps 6
  • 6 Twin Futons

Japanese-Style Suite with Open-Air Bath (Room Only)

  • River view
  • Sleeps 2
  • 2 Large Twin Beds

Japanese style Special Room with Breakfast and open bath

  • Sleeps 6
  • 6 Twin Futons

Japanese-Style Suite with Open-Air Bath and Breakfast

  • River view
  • Sleeps 2
  • 2 Large Twin Beds

Japanese Style Room with Rotuski (Half Board, Onsen Pass Included) Non Smoking

  • Sleeps 6
  • 6 Twin Futons

Japanese & Western Room With Rotsuki (Half Board, Onsen Pass Included) Non Smoking

  • Sleeps 6
  • 2 Twin Beds and 4 Twin Futons

About this property

Kawaguchiya Kinosaki Riverside Hotel

3.5-star ryokan in Kinosaki Onsen
Along with a full-service spa, this ryokan has a coffee shop/cafe and a 24-hour front desk. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, a garden, a front-desk safe, and a vending machine are onsite.
Kawaguchiya Kinosaki Riverside Hotel offers 33 air-conditioned accommodations with safes and slippers. Accommodations offer separate sitting areas. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bidets, complimentary toiletries, and toothbrushes and toothpaste. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open select days.

Private bath/onsen services include an outdoor private bath (in communal space). Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:00 AM to midnight. There are hot springs on site.

The ryokan offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. Kawaguchiya Kinosaki Riverside Hotel features a full-service spa and hot springs. This hot springs ryokan also offers a vending machine, a garden, and shopping on site. Complimentary self parking is available on site.

Kawaguchiya Kinosaki Riverside Hotel has designated areas for smoking.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free extended parking on site

Food and drink

  • A coffee shop/cafe
  • Kaiseki meal

Things to do

  • Full-service spa
  • Hot springs
  • Shopping

Family friendly

  • Free area shuttle
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden

Full-service spa

  • Hot springs
  • Massage
  • Private outdoor bath (no minerals) in communal space
  • Public bath open from 5:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open select days
  • Yukata (Japanese robes)

Accessibility

  • No elevator

More

  • 6 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Separate sitting area
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property charges an optional onsite to access the outdoor private bath.
Requests for food allergies or dietary restrictions including vegan and gluten-free diets cannot be accommodated. Guests who wish to bring their own food must contact this property in advance of arrival.
Guests who wish to book dinner must arrive at the property before 5 PM.
This property offers shuttle pickup service from Kinosaki Onsen Station only.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Alcohol is not permitted at this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Kawaguchiya Kinosaki Riverside Hotel Toyooka
Kawaguchiya Kinosaki Riverside Hotel
Kawaguchiya Kinosaki Riverside Toyooka
Kawaguchiya Kinosaki Riverside
Kawaguchiya Kinosaki Riverside
Kawaguchiya Kinosaki Riverside Hotel Ryokan
Kawaguchiya Kinosaki Riverside Hotel Toyooka
Kawaguchiya Kinosaki Riverside Hotel Ryokan Toyooka

Kawaguchiya Kinosaki Riverside Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 83 out of 130 reviews
Rating 8 - Good. 40 out of 130 reviews
Rating 6 - Okay. 7 out of 130 reviews
Rating 4 - Poor. 0 out of 130 reviews
Rating 2 - Terrible. 0 out of 130 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Lemar

Liked: Cleanliness, staff & service, amenities
Pricey for what you get. I wouldn’t repeat.
Stayed 1 night in Apr 2025

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place. Only little things is would benefit with just a bit more information in English, some of the experience and explanations are confusing but overall an amazing place to be
Stayed 1 night in Mar 2025

10/10 Excellent

scott

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. The staff were incredibly kind and accommodating. Such a beautiful experience all the way through. The Kaiseki meals were also excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amy, Seattle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a great stay at this property! It was an easy walk from the train station, and to the main streets as well. Staff was so kind and informative. They provided us with yukatas that kept us very warm while walking around. Staying here also gave us a pass to all the onsens! We also opted for the breakfast option, and it was a beautiful, traditional spread. Loved this hotel and area - what a great experience!
Stayed 1 night in Feb 2025

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Bertram

Disliked: Staff & service
They have a late check in time 3pm and a very early check out time (10am) and they do not allow late check outs. I would avoid this place if you are looking for a hotel for only one night
Stayed 1 night in Jan 2025

10/10 Excellent

Mai

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the quietness of the place and super friendly people. I do wish that those restaurants around close later.
Stayed 1 night in Nov 2024

6/10 Okay

Yi

Liked: Staff & service
I’m surprised no one speak fluent English in this onsen town hotel! They have two restaurants but didn’t let me reserve their meal even though I booked 4 months in advance. I have a feeling they don’t want to sever non Japanese. Also the room is old, and toilet has molded smell. The location is far from all the other hot spring.
Stayed 1 night in Nov 2024

10/10 Excellent

Tian

Stayed 1 night in Nov 2024

10/10 Excellent

Farah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
C'était une expérience inoubliable, un hôtel peu commun pour nous français. La chambre traditionnelle avec les tatamis et les futons étaient incroyables. Un dépaysement assuré ainsi qu'un service d'une très grande qualité. Je recommande à tous sans hésiter
Stayed 1 night in Nov 2024

10/10 Excellent

Bernadette

Stayed 1 night in Nov 2024

10/10 Excellent

Eric, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
This onsen resort was very unique place and we were impressed by the good thoughtful facilities and very typical Japanese hospitality that we enjoyed. The surrounding town is peaceful and elegant. We would like to go back there in near future.
Stayed 1 night in Oct 2024

10/10 Excellent

Sechel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can't say enough about how much I enjoyed my stay here. The staff was so very attentive, helpful and friendly. The food was delicious and they took special care to ensure that my food allergies were noted, and they made alternative dishes for me. I would definitely recommend staying here.
Stayed 2 nights in Oct 2024

10/10 Excellent

maricel, san jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we reached the hotel, we were warmly greeted by the hotel staff. Everything was prepared for the stay and was explained. We were shown to our room and the hotel facilities. The staff were very helpful about everything. The dinner and breakfast that came with our stay was exceptional and delicious. The process was seamless and the experience was unforgetable
Stayed 1 night in Oct 2024

10/10 Excellent

Kimi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very Nice, although a bit old, but it is properly mantained. Totally recommend the Ryokan breakfast, and I also recommend usinh the prívate Onsen at the hotel. All of the 7 pubñic Onsen come included with the hotel. Overall great place.
Stayed 1 night in Sep 2024

10/10 Excellent

Bec

The interior was completely unique - modern vintage done with an exceptional eye. Warm, welcoming, peaceful. Staff were lovely and the onsen there is fab.
Stayed 1 night in Sep 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a large hotel with both western-style and Japanese-style rooms. It is adjacent to a walk with many onsens, for which the hotel provided us an entry pass. The staff were very kind, helping to find our room, and selecting yukata for our stay.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Francis

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Mariann

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional service from staff, overall a wonderful stay!
Stayed 2 nights in Jul 2024

8/10 Good

Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

The hotel is a bit old, but the service was very good and the staff are very friendly.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Kin Hung George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, great amenities. And traditional Japanese rooms where you sleep on the floor.
Stayed 2 nights in Mar 2024

10/10 Excellent

nicholas, normal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and easy access. Rooms are dated but clean.
Stayed 1 night in Mar 2024