Nishimuraya Hotel Shogetsutei

4.0 star property

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December 2024
January 2025

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Minibar, in-room safe, iron/ironing board, free WiFi
Hot springs
Aromatherapy, reflexology, massages
Aromatherapy, reflexology, massages
Minibar, in-room safe, iron/ironing board, free WiFi

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Spa
  • Room service
  • Free WiFi

Explore the area

Map
1016-2 Kinosakicho Yushima, Toyooka, Hyogo, 669-6101
  • Onsenji Temple
    4 min walk
  • 城崎ジェラートカフェChaya
    6 min walk
  • Kinosakionsen Station
    20 min walk
  • Toyooka (TJH-Kounotori - Tajima)
    46 min drive

Room options

Comfort Suite

  • 1119 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Comfort Twin Room, Non Smoking

  • 560 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Japanese Style Room, Non Smoking

  • 560 sq ft
  • Sleeps 4
  • 4 Twin Futons

Superior Japanese Style Room with Outside Bathtub

  • 624 sq ft
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

Western Style, Traditional Room

  • Mountain view
  • Sleeps 5
  • 2 Twin Beds

Superior Japanese Style Room, Non Smoking

  • 624 sq ft
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

Universal Twin

  • 560 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior Japanese Style Room with Outside Bathtub

  • 570 sq ft
  • Sleeps 6
  • 6 Twin Futons

Universal Twin Room

  • Sleeps 3
  • 2 Twin Beds

Japanese Style Standard Room Non smoking

  • Sleeps 4
  • 4 Twin Futons

Comfort Suite

  • Sleeps 3
  • 2 Twin Beds

Comfort Twin Room Non smoking

  • Sleeps 2
  • 2 Twin Beds

Japanese Style Superior Room Non smoking

  • Sleeps 6
  • 6 Twin Futons

Japanese-style Room (Niwa-no-To Wing)

  • Sleeps 6
  • 6 Twin Futons

Room With Open-air Bath (Niwa-no-To Wing)

  • Sleeps 6
  • 6 Twin Futons

Japanese/Western-style Room (Niwa-no-To Wing)

  • Sleeps 5
  • 2 Double Beds and 3 Twin Futons

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About this property

Nishimuraya Hotel Shogetsutei

4-star ryokan in Kinosaki Onsen
Along with a full-service spa, this ryokan has a restaurant and a nightclub. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include 2 bars/lounges, a poolside bar, and spa services.
Nishimuraya Hotel Shogetsutei offers 98 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Toyooka ryokan provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Hot springs and complimentary bicycles are featured at the ryokan. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 5:30 AM to midnight. There are 2 hot springs open between noon and 12:30 AM.

In addition to a full-service spa, Nishimuraya Hotel Shogetsutei features hot springs and a seasonal outdoor pool. The ryokan offers a restaurant. Guests can unwind with a drink at one of the ryokan's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Event facilities measuring 3552 square feet (330 square meters) include conference space. This hot springs ryokan also offers a nightclub, spa services, and multilingual staff. A train station pick-up service and a train station drop-off service are complimentary for guests. Complimentary self parking is available on site.

Nishimuraya Hotel Shogetsutei has designated areas for smoking.

Nishimuraya Hotel Shogetsutei has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 8:30 AM to 6:00 PM
  • Train station shuttle at scheduled times
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Kaiseki meal

Things to do

  • 2 hot springs
  • Free bicycle rentals
  • Full-service spa
  • Karaoke
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 3 meeting rooms
  • 3,552 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • 2 hot springs
  • Aromatherapy
  • Hot springs open from noon - 12:30 AM
  • Hot springs water temperature - 109 ºF
  • In-room massages
  • Public bath open from 5:30 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Reflexology
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchairs on site

More

  • 7 floors
  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Geta (wooden sandals)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash

We should mention

The seasonal pool will be open from August to August
Pool access available from 9:00 AM to 5:30 PM
Hot springs access available from noon to 12:30 AM
Reservations are required for massage services, spa treatments, and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Nishimuraya Hotel Shogetsutei Japan/Toyooka, Hyogo
Nishimuraya Hotel Shogetsutei Toyooka
Nishimuraya Hotel Shogetsutei
Nishimuraya Shogetsutei Toyooka
Nishimuraya Shogetsutei
Nishimuraya Shogetsutei Ryokan
Nishimuraya Hotel Shogetsutei Ryokan
Nishimuraya Hotel Shogetsutei Toyooka
Nishimuraya Hotel Shogetsutei Ryokan Toyooka

Nishimuraya Hotel Shogetsutei Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 92 out of 116 reviews" "
Rating 8 - Good. 19 out of 116 reviews" "
Rating 6 - Okay. 3 out of 116 reviews" "
Rating 4 - Poor. 0 out of 116 reviews" "
Rating 2 - Terrible. 2 out of 116 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Stayed 1 night in Jul 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice for Kinosake-Onsen. Staff was above and beyond amazing. Incredible location. We were a bit worried that this might be too far from the center of town but on the contrary, it was an easy walk and we enjoyed being in a quieter location. Walk into town was beautiful. Can not recommend this place enough!
Stayed 1 night in Jun 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

patrick, San Rafael

Traveled with family
Beautiful place helpful staff great onsen delicious food
Stayed 1 night in May 2024

10/10 Excellent

Tyler

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
This experience was top notch! Wonderful staff. Every step of the way my friends and me were taken care of and made to feel welcome. The food was better than a 3 Michelin star meal we had earlier in our trip and our room felt authentic. This was a true spa experience at a fraction of the cost you would pay in the US, but with much better service.
Stayed 2 nights in May 2024

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Adria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Eliza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. The Onsen is a luxury and we enjoyed it to the max. Dinner was served in our room every night and it was delicious. We will definitely come back.

8/10 Good

Lloyd

Stayed 1 night in Mar 2024

10/10 Excellent

Adrian

Stayed 1 night in Jun 2023

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nishimuraya Hotel Shogetsutei offered an excellent Japanese and Western breakfast and dinner selection. Shogetsutei's Japanese Kaiseki Ryori is top notch that comes with top notch service and attention :)
Stayed 6 nights in Apr 2023

10/10 Excellent

Reynaldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best hotel--of any style--I've ever stayed at in my life. It was also my first ryokan experience. Everything was top-notch. Service was exemplary--from the check-in staff, to my room attendant, to housekeeping, to the shuttle bus drivers, to the onsen staff--they were all so great! The hotel's onsen were wonderful. I wish I could've gone more often! The kaiseki dinners were outstanding. The western-cuisine restaurant (Ricca) was also outstanding. The rooms and facilities were well-maintained and extremely clean. The waterfall view from the lobby lounge felt so Zen! The shuttle bus was super convenient. Even if you don't make use of the shuttle bus, the property is only a 15-to-20-minute walk to town, and it's a very pleasant walk. The nearest public onsen, Kono-yu, is perhaps less than a 10-minute walk away. (It could've been even faster if I wasn't wearing geta). I can't say enough good things about Nishimuraya Hotel Shogetsutei. Excellent ryokan in a super-nice onsen town. Highly recommended!
Stayed 3 nights in Mar 2023

10/10 Excellent

Jaakko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect couples getaway.
Amazing Hotel with a beautiful mountain view from the "Superior Japanese Room". Staff were super friendly and the shuttle bus was very handy. We also really enjoyed the private bath "Rinsen".
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They actually have the absolutely nicest onsen in the whole town. Their dinner is superb! It's a beautifully run and well designed place. The Beds are so very comfortable and the location excellent. It was a such a memorable experience and my son and I had an absolutely excellent time. They could not have been more gracious.
Stayed 2 nights in Jan 2020

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Ryokan!
It's the most amazing Ryokan stay for us. Really very great service and clean rooms. Top notch service award goes to Kobayashi-san who assisted us greatly in calling and confirming our next hotel stay. Will definitely stay in this hotel on our next visit :)
Stayed 1 night in Jan 2020

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a treat to stay at the Nishimuraya Hotel Shogetsuhei. Everything is tastefully done. Beautiful hotel, onsen, great dinner and breakfast. If you like hot springs, forget the town's public onsens, and just stay and enjoy it at the onsen. This was a splurge for me, but so worth it after the hustle and bustle of Osaka. Stay for more than a night to enjoy all that Nishimuraya and Kinosaki has to offer.
Stayed 1 night in Oct 2019

10/10 Excellent

Baron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice bathtub with great view
Stayed 1 night in Oct 2019

10/10 Excellent

Woon Kiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A most pleasant Onsen hotel
The hotel is modern & quite new. It's facilities & onsen are well maintained. The location is at the quiet end of the town with verdant landscape making it a pleasant relaxing stay. Thoroughly enjoyed my stay & will be returning soon.
Stayed 1 night in Jul 2019

10/10 Excellent

XIAO PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Ryokan
It's the further hotel from the train station but they have free shuttle bus. Great service, nice room, great onsen, great kaiseki diner, great breakfast.They provide yukatafor you to walk around in the town. Also, very good point, hotels.com cannot figure out that a 3 months old baby does not need breakfast. But the hotel is nice enough to refund us the baby's fare without us asking.
Stayed 1 night in Jul 2019

10/10 Excellent

Dona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service crew were very polite and helpful.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicest place we have ever stsyed
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel and good food
Stayed 1 night in Dec 2018

10/10 Excellent

Philip, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very helpful, the ambience and facilities were great (although dinner had to be reserved in advance, but it was excellent - 10 courses of extraordinary food and a vegetarian version made for my partner). The onsen was beautiful. The room was a little bare, but very clean and very comfortable.
Stayed 3 nights in Sep 2018

10/10 Excellent

kelly, melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended!
Great hotel with fabulous staff , we received great service and love their attitude! Staff is very caring , they offered to make my bed when I was sick and make sure I can get a good rest . Great facilities and clean room and facilities! Highly recommended if you’re looking for a relaxing time in Kinosaki Onsen! Their onsen in the hotel is the best in the area !
Stayed 2 nights in Mar 2018

10/10 Excellent

backy, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful view
Very efficient operated hotel. Neat and clean keep in beautiful condition. Private Osen room view is stunning. Also the view of the mountain covered with snow from the room on the 5th floor is spectacular . Very pleasant visit. Breakfasts served with many choices mixed between Western and traditional style.
Stayed 1 night in Feb 2018