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Palm Beach Palace Tozeur

4.0 star property

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Photo gallery for Palm Beach Palace Tozeur

Indoor pool, outdoor pool, sun loungers
Indoor pool, outdoor pool, sun loungers
Lobby lounge
Lobby
Courtyard

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Breakfast included
  • Spa
  • Parking included

Explore the area

Map
Zone Touristique, Tozeur, 2200
  • Dar Chrait Museum
    ‪5 min walk‬
  • Medina of Tozeur
    ‪3 min drive‬
  • Chak Wak Park
    ‪4 min drive‬
  • Tozeur (TOE-Nefta)
    ‪11 min drive‬

Room options

View all photos for Standard Single Room

Minibar, in-room safe, bed sheets

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Minibar, in-room safe, bed sheets

Standard Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Minibar, in-room safe, bed sheets

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Similar properties

Front of property - evening/night

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  • Pool
  • Breakfast included
  • Spa
  • Kids pool
3.7 out of 5, Good, (194)
The price is $133
per night
$154 total
includes taxes & fees
Apr 6 - Apr 7
El Mouradi Tozeur

About this property

Palm Beach Palace Tozeur

4-star Tozeur hotel with private balconies
This hotel features 2 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an outdoor pool, a bar/lounge, and a snack bar/deli are onsite.
Palm Beach Palace Tozeur offers 128 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Some rates at Palm Beach Palace Tozeur are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Palm Beach Palace Tozeur features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4-star property. This Tozeur hotel also offers a sauna, spa services, and a library. Complimentary self parking is available on site.

Palm Beach Palace Tozeur has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Chatt - This restaurant specializes in international cuisine and serves breakfast and dinner. Reservations are required.
Jerid - This restaurant specializes in local and international cuisine and serves lunch only. Reservations are required. Open daily.
Lobby Bar - Onsite lobby lounge. Open daily.
Café maure - Onsite café. Open daily.

All inclusive details

All-inclusive room rates at Palm Beach Palace Tozeur are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

Arabic, English, French, German

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Café maure
  • Chatt
  • Jerid
  • Lobby Bar

Things to do

  • Arcade/game room
  • Full-service spa
  • Indoor pool
  • Library
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 4 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 4 and up; guests must have received complete vaccination at least 3 days prior to check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 3.59 per person, per night, up to 10 nights. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Palm Beach Palace Tozeur
Palm Palace Hotel Tozeur Beach
Accor Palm Beach Tozeur
Palm Beach Palace Tozeur Hotel Tozeur
Sofitel Tozeur
Tozeur Sofitel
Palm Beach Tozeur Tozeur
Palm Beach Palace Tozeur
Palm Beach Palace Tozeur Hotel
Palm Beach Palace Tozeur Tozeur
Palm Beach Palace Tozeur Hotel Tozeur

Palm Beach Palace Tozeur Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 32 out of 76 reviews
Rating 8 - Good. 25 out of 76 reviews
Rating 6 - Okay. 9 out of 76 reviews
Rating 4 - Poor. 4 out of 76 reviews
Rating 2 - Terrible. 6 out of 76 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Mongi

Stayed 2 nights in Nov 2024

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dumpy property that caters to local tourists. The property is very dated and dirty. Staff is completely rude to foreigners, but caters well to locals. Rooms are large but very dated, with bugs inside. Sheets have seen better decades. Avoid staying at this place as there are other better hotels in the area.
Stayed 2 nights in Dec 2024

6/10 Okay

Verified traveler

Old and run down
The hotel is rundown and old, but still has a great pool and the entrance lobby is interesting. The bed was hard. And the staff were confused by two men sharing a bed. So much so that they put us in a room with an extra bed.
Stayed 2 nights in Nov 2024

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, amenities
This is a beautiful property that was probably amazing in its prime. Now it is just a bit run down and needs a facelift. But still, we enjoyed our stay and would stay there again. The staff was very kind and helpful.
Stayed 1 night in Oct 2024

2/10 Terrible

Haythem

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Bahaeddine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Well maintained if not somewhat dated property. Rooms could be improved, for example there was lime on the tap in the sink. Staff were friendly, breakfast was a good selection with tatsy options. Pool was clean and made use of it (20 dinar refundable charge for renting towels). Lots of shops nearby to buy food or drinks.
Stayed 2 nights in Oct 2023

2/10 Terrible

Patrice, Kingston

Traveled with family
Disliked: Staff & service
Terrible services overall, especially with reception and dining personal. The Spa, bar and room services was acceptable. Will never return to this hotel nor recommend it to workers and friend. Disappointed and dissatisfied
Stayed 2 nights in May 2023

10/10 Excellent

Vito

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, will always stay here from now on
Stayed 3 nights in Feb 2023

8/10 Good

Ramzi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying at this resort. The staff was amicable and nice. However, I think the hotel requires some renovation and especially new towels :-)

10/10 Excellent

Shahab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed in. A MUST stay if you are in Tozeur I would definitely stay here again. The staff were all very friendly and catered to all our needs.
Stayed 2 nights in Mar 2022

8/10 Good

yassine

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Hamdi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place definitely I will visit again 😃
Stayed 2 nights in Feb 2022

8/10 Good

Habib

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Excellent indoor pool/ Amazing staff
The hotel has an excellent architecture. The staff are all very friendly and cheerful unfortunately the fact that there’s no wifi in the rooms has disappointed my children who had to spend most of the time in the vicinity of the reception hall.
Stayed 3 nights in Dec 2021

8/10 Good

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveler

Stayed 4 nights in Feb 2021

6/10 Okay

Atef, Tozeur

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The good thing I liked about the Hotel is the cleanliness , but the staff are not treating all the customers as Equal.
Stayed 4 nights in Dec 2020

10/10 Excellent

Elizabethl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020

6/10 Okay

Greg, San Francisco

Disliked: Amenities
Old hotel not too inspiring n ok WiFi in rooms only in lobby and lounge areas. Big pool if that interests you. Ok for one night.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great thank you for breakfast and free tea
Stayed 1 night in Dec 2019

10/10 Excellent

JY, Virginia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.room was perfectly cleaned and furnished, plenty of room. Lobby was immaculate. Appreciated the real palm beach atmosphere, tres and water falls. The sound of water was soothing. Seating area very nice. Plenty of choices in the free bfast buffet. Overall excellent value for the price.
Stayed 1 night in Nov 2019

10/10 Excellent

Majdi

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. downtown is 15 min walk.
Stayed 2 nights in Nov 2019

2/10 Terrible

Abdelhak

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!
The owner/manager of this hotel know they're closing it very soon, that's why nobody cares! The following is what my wife, my 3 years old, and I experienced during our one week stay: no air conditioning (in an outside temperature of 130 Fahrenheit) in the whole hotel, expect in our room, and even in the room they had to switch us to another room (which was really inconvenient as we had a baby with us!), and even then we could still literally sweat in our room in spite of the AC being in ZERO degree! We had to wait more than 15 minutes for someone to open the outside gate for us to get in the hotel on our 2nd night there. It was only 1:30 AM, and I had to get out of my car and open the gate myself, after I called the reception twice and no one answered!!! I believe everybody was asleep! How safe was that?! They turn all lights off after 10 or 11 PM, and when we asked why, they said they were cutting on electricity consumption!! I paid you, people, for that and now you want me to go swim in the dark?! My overall experience was horrible, and I couldn't wait to get the heck out of there!

2/10 Terrible

calvin, seoul

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Very nice hotel with many FLIES
This hotel as kind of expensive hotel in Tunisia, room and facility look very nice. BUT! I can never accept dining room with many flies. Dinner buffet is almost 50 USD per person (very expensive in Tunisia) but I could eat only few because I could see many flies on my food. Flies means dining room is never clean. Don't go there unless you are okay with food with flies