Santana Hotel

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December 2024
January 2025

Photo gallery for Santana Hotel

Superior Studio Suite | Premium bedding, down comforters, minibar, in-room safe
Children's play area - outdoor
Superior Studio Suite | Premium bedding, down comforters, minibar, in-room safe
Front of property
Superior Studio Suite | Premium bedding, down comforters, minibar, in-room safe

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Yesilyali, Devlet Karayolu Cd. No:39, Trabzon, Trabzon, 61900
  • Port of Trabzon
    5 min walk
  • Kibar Köfte Salonu
    1 min walk
  • Trabzon Otogarı
    8 min walk
  • Trabzon (TZX)
    6 min drive

Room options

Elite Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Design Mobile Home

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Superior Studio Suite

  • Sleeps 3
  • 1 Double Bed OR 1 Twin Sofa Bed

Standard Double Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Comfort Double Room

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

Junior Room, Non Smoking, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Trundle Bed

Family Villa

  • 2422 sq ft
  • Sleeps 8
  • 1 King Bed, 1 Double Bed, 2 Twin Beds, 1 Large Twin Bed and 2 Twin Murphy Beds

Premium Room

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Luxury Double Room

  • Sleeps 3
  • 1 Double Bed

Economy Room

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room

  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 1 Queen Trundle Bed

Family Triple Room, 1 Bedroom, Non Smoking, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Sofa Bed

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About this property

Santana Hotel

Hotel in Ortahisar
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite. Change of towels is available on request.
Santana Hotel offers 28 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 32-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Trabzon hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, computer monitors, and printers. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a 24-hour business center, a meeting room, and coworking spaces. Event facilities measuring 753 square feet (70 square meters) include a conference center. This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited complimentary onsite parking is available on a first-come, first-served basis.

A complimentary manager's reception is offered each day.
Santana Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

Arabic, English, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free uncovered extended parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Evening entertainment
  • Playground
  • TV in common areas

Family friendly

  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Conference center (753 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 1 floor
  • Built in 2020
  • Communal living room
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Computer monitor
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Laptop workspace
  • LED lighting
  • Printer
  • Recycling
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:30 PM
Early check-in subject to availability
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for self-serve breakfast: approximately EUR 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

SANTANA OTEL
Santana Hotel Hotel
Santana Hotel Trabzon
Santana Hotel Hotel Trabzon

Santana Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 2 out of 5 reviews" "
Rating 8 - Good. 0 out of 5 reviews" "
Rating 6 - Okay. 1 out of 5 reviews" "
Rating 4 - Poor. 2 out of 5 reviews" "
Rating 2 - Terrible. 0 out of 5 reviews" "

6.0/10

Cleanliness

4.8/10

Staff & service

6.0/10

Amenities

4.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

HASSAN

Traveled with family
Disliked: Staff & service, property conditions & facilities
Avoid this hotel
Was there for a family holiday .. poor customer service .. poor location .. very outdated furniture .. lots of insects and bugs .. unworthy of the costly rooms!! Very disappointed
Stayed 4 nights in Aug 2023

4/10 Poor

Ahmed

Disliked: Staff & service, property conditions & facilities
The lady assigned the room to us very rude Rooms un clean Food very limited and poor in quality and quantity and poor taste Tow staff were so helpful Mr.Abdulkrem And Mr.Mohammad
Stayed 3 nights in Jul 2023

10/10 Excellent

MANEA

Stayed 4 nights in Aug 2022

6/10 Okay

nurullah

Business traveler
Stayed 1 night in Sep 2024

10/10 Excellent

MAHER

Stayed 3 nights in Feb 2023