Umut Apartments

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Umut Apartments

Deluxe Penthouse | Premium bedding, individually decorated, individually furnished, desk
Exterior
Interior detail
Deluxe Suite | Premium bedding, individually decorated, individually furnished, desk
Deluxe Penthouse | Premium bedding, individually decorated, individually furnished, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
Mustafa Alemdag Cd. 24, Trabzon, Trabzon, 61010
  • Karadeniz Technical University
    ‪7 min walk‬
  • Avrasya University
    ‪3 min drive‬
  • Farabi Hospital
    ‪7 min drive‬
  • Trabzon (TZX)
    ‪15 min walk‬

Room options

Deluxe Penthouse

  • 646 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Deluxe Suite

  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

Exclusive Suite

  • 646 sq ft
  • Sleeps 4
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

Similar properties

About this property

Umut Apartments

Hotel in Ortahisar
Along with concierge services, this hotel has a 24-hour front desk and a free grocery shopping service. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden, and a picnic area are onsite. Change of towels is available on request.
Umut Apartments offers 9 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary bottled water and slippers. These individually decorated and furnished accommodations have separate sitting areas and include single sofa beds and desks. Beds feature premium bedding. Kitchens offer full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, hair dryers, and children's slippers.

This Trabzon hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). 40-inch Smart televisions come with premium digital channels. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Umut Apartments features a terrace, multilingual staff, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers a garden, a picnic area, and concierge services.

Umut Apartments has designated areas for smoking.

Languages

Arabic, English, German, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking options include a carport

Family friendly

  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room sofa bed
  • Separate in-room dining area
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Hair salon

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Single sofa bed

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Oven
  • Paper towels
  • Separate dining area
  • Stovetop
  • Toaster
  • Toaster oven

More

  • Access via exterior corridors
  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Soundproofed rooms
  • Washing machine

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle (one-way, maximum occupancy 5)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Property Registration Number 17003

Umut Apartments Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 2 out of 6 reviews" "
Rating 8 - Good. 3 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad treatment and liars
When I arrived at the hotel, all the apartments were full, and they claimed that the reservation was canceled by Hotels.com, and he provided another apartment in another building, and it was very bad, unclean, and less than the value of the money paid. I contacted Hotels.com and they assured me that the reservation is valid and has not been canceled by them. I do not recommend them for their lies and non-fulfillment of the reservation.
Stayed 2 nights in Aug 2023

8/10 Good

Mouhamed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in May 2023

8/10 Good

Tiina

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. Nice, clean and comfortable rooms. Excellent location in Trabzon, close distance to restaurants, cafes and the airport. Good Wi-Fi connection. Highly recommended.
Stayed 1 night in Jul 2024

8/10 Good

Murat

Stayed 2 nights in Sep 2023

10/10 Excellent

Samet

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023