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The hotel and rooms were very clean. The bedding was crisp and the bed comfortable. Air conditioning worked well considering Vienna had a heat wave of 34/35 C. Garage was very clean and convenient to the elevator to the hotel. Would stay here again.

Excellent location, just minutes on foot from the Opera, world-famous cafés, museums, shopping, the casino, public transportation, and a lively stretch of restaurants and eateries set along the broad median between the main traffic lanes. The rooms and bathrooms are adequate, clean, and renovated—most importantly, without the musty or stale odors that can occasionally be an unwelcome “European special.” The bathroom design could be better, however, as taking a shower tends to leave water splashed across much of the floor. Service is efficient but more businesslike than welcoming, with little of the warmth one might hope for as a tourist. Breakfast is available but somewhat pricey. A little more warmth and hospitality would easily have elevated this to a five-star experience. Otherwise, a perfectly adequate but somewhat nondescript stay.

Staff was helpful, breakfast was delicious, and room and bathroom very well kept!

I absolutely loved this hotel it was perfect!

I had a wonderful stay at the Grand Hotel Wien. The room was spotless. The staff were so helpful. The location was unbeatable. I had lunch here on my last day, and it was delicious. I cannot rate this hotel highly enough. Would recommend it wholeheartedly and would definitely stay here again on my return to Vienna. Thank you.

This was an excellent place to stay. We got a full-size apartment with kitchen, full bathroom, queen size bed, living room area, and a large open space. Very comfortable. Very quiet. Good elevator. Safe in room and front desk offers safe. Honored special requests. Very nice front desk people. We’re very pleased. Also, this is within walking distance of lots of interesting parts of the Inner Stadt.

Really clean and an enjoyable stay.