Quality Inn Traverse City

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Traverse City

Room, 1 King Bed, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Indoor pool
Exterior
Lobby
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Hot Tub
    Hot Tub
  • 24/7 front desk
    24/7 front desk
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning

Explore the area

Map
1492 N Us Highway 31 N, Traverse City, MI, 49686
  • Traverse City State Park
    1 min walk
  • Traverse City Beach
    11 min walk
  • Front Street
    5 min drive
  • Traverse City, MI (TVC-Cherry Capital)
    6 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Quality Inn Traverse City

Traverse City hotel steps from Lake Michigan
A spa tub, coffee/tea in a common area, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and ATM/banking services.
Quality Inn Traverse City offers 93 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This Traverse City hotel also offers a spa tub, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn Traverse City has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (65 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Bay Traverse City
Quality Inn Bay
Quality Inn Bay Traverse City
Quality Traverse City
Quality Inn By The Bay Hotel Traverse City
Quality Inn Traverse City
Traverse City Quality Inn
Quality Inn By The Bay
Quality Inn
Quality Inn Traverse City Hotel
Quality Inn Traverse City Traverse City
Quality Inn Traverse City Hotel Traverse City

Quality Inn Traverse City Reviews

Reviews

6.8
Rating 10 - Excellent. 221 out of 1007 reviews" "
Rating 8 - Good. 279 out of 1007 reviews" "
Rating 6 - Okay. 218 out of 1007 reviews" "
Rating 4 - Poor. 162 out of 1007 reviews" "
Rating 2 - Terrible. 127 out of 1007 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Hanna

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They gave us a room with someone already inside it. It was very awkward. And then they didn’t comp our stay or even offer anything for double booking. The hotel reeks of smoke and looks dirty.
Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is clean but old a run down. Maintenance needs to paint, fix lamps, lobby looks like a hodge podge of chairs for a waiting room.
Stayed 1 night in Aug 2024

4/10 Poor

Timothy

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
1. 2 lights between the beds did not work. Swapped out a bulb from floor lamp 2 Microwave was unplugged. Couldn't use it unless you unplugged the TV. 3. Rust in the shower head. 4. The pool and hot tub were disgusting with who knows what floating around. For what I paid for the room, I certainly didn't expect what I got. Terrible
Stayed 1 night in Aug 2024

2/10 Terrible

Pam

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place would work well for a 1/2 way house. 1/2 way there already from the condition. When we left this AM, there were 2 MI state police cars blocking people in. Definately some sort of problem. Definately misrepresented on the site. Best to remove it. Even better refund us the $289 we spent to stay there as everything else was booked! This was an online reservation. Never again!
Stayed 1 night in Aug 2024

2/10 Terrible

Peter

Avoid this hotel at all cost it’s disgusting
Filthy dirty and complete dis repair smelled parking lot is littered with thousands of cigarette butts garbage smashed beer cans. The rooms are cobbled together and they don’t even feel clean. They smell the Elevator was disgusting. I mentioned to the manager, and the guy just shrugged his shoulders disgrace. I live in a beautiful town and this is just an eyesore I left. There was a homeless guy dead Outside next to the pool. To charge with a charge for two nights it’s just an abomination I’d like a complete refund. I don’t know how you people can charge so much for a room and a hotel that is so disgusting. I’m very serious. I’d like to have my money back, but they have a minimum so it cost me $500 to stay in a dump. Is that what you want believe me I will Not stopping complaining about this hotel and telling people never to go to it’s disgraceful it’s an absolute dump and when the guy shrugged your shoulders, I know Doesn’t that say it all?
Stayed 2 nights in Aug 2024

10/10 Excellent

Velvet

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
It'll Do in a Pinch
The hotel is dated. Really dated. However, it was clean. There was a strong smell of marijuana around the clock. I experienced a man yelling in the hallways at around noon daily. That was followed by loud singing. The TV was old. The showerhead had flaking metal plating. And there was a significant gap under the door. Slightly sketchy at times, but I only stayed 3 nights to help a friend move. I can survive anything. Staff was nice at check in. I didn't have the breakfast. I didn't utlize service either.
Stayed 3 nights in Aug 2024

10/10 Excellent

Roxanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice.
Stayed 1 night in Aug 2024

2/10 Terrible

Russell

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
overpriced hot tub broke floor is very dirty. Did this give you enough supplies terrible experience.
Stayed 1 night in Aug 2024

2/10 Terrible

Richard

Stayed 2 nights in Aug 2024

2/10 Terrible

Tricia

Stayed 2 nights in Aug 2024

8/10 Good

Aaron

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Hotel room was nice but a bit run down, spider on the roof, webs full of bugs in corners, weird entrance through the washroom. Staff was friendly but also wasn’t at the desk during our check out. Close to the beach which is nice and the pool was warm, hot tub seemed drained? A bit pricey for what we got but overall it was just a place to sleep for the night
Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cancelled as soon as we arrived because the lobby, room pool and hot tub were nasty. The staff were rude and room was absolutely disgusting. This place is more of a rent by the hour place (if you know what I mean) than a place for a family with children to stay. The property manager is refusing to refund us what we paid for our 2 nights we didn't get to stay. This is absolutely unacceptable. We had to find another hotel because of the property manager's blatant disregard for quality and cleanliness. Funny that Quality is in the name. I will be taking steps further than the manager to hopefully get a refund. So far Expedia has been NO help to get to the bottom of this issue and assist with getting us a refund upto this point.
Stayed 2 nights in Aug 2024

6/10 Okay

Roger

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable, breakfast was good. But it could have been better cleaned. I wouldn't recommend it, but it served its purpose for one night.
Stayed 1 night in Aug 2024

4/10 Poor

Christine

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hot tub was broken
Stayed 1 night in Aug 2024

2/10 Terrible

Charlise

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff tried to be as helpful as possible but condition of the property was beyond their ability to help and the area around the property was very unsafe and dirty.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Not worth price of stay
Pool area poor, hot tub not working, very small. Mattresses very hard. Loud buzzing noises heard while trying to sleep, even with fans turned off. Not worth the price
Stayed 1 night in Aug 2024

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Trash all over parking lot. Dead bugs all around room entry doors. Exterior lights located where you cannot see room numbers and are so bright. Entry into bathroom from all is strange.
Stayed 1 night in Aug 2024

4/10 Poor

Judy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The tub was dirty. We called the front desk because we had no towels or linens, and we were told to track down a housekeeper because they would give us towels. Finally, the third housekeeper gave me towels, the other ones didn’t have bath towels on the cart. The hotel was old, which is fine if it had been maintained. The carpets were filthy and paint on the walls was in bad shape. This hotel needs a lot of maintenance. It was way overpriced. I’m very disappointed, I used $130 of my key rewards plus I still paid another $265. The price is unreasonable. The staff and the clientele, were not up to the standards I have learned to expect booking through Expedia. I highly recommend that you remove this hotel from your listings. I have stayed at Choice hotels several times, and this was the absolute worst.
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No more Quality Inns
From the parking lot to the front door to the reception area to the steps or elevator everything was dirty. The carpet in the hallway was filthy. The room we found glasses and an old booze bottle behind the night stand. Old shampoo and conditioner bottles in the shower. Poor lighting in the room.Then the continental breakfast only had eggs and white bread. No muffins no yogurt no bagels etc. Unclean tables. Very unsatisfied.
Stayed 1 night in Aug 2024

2/10 Terrible

Emil

Stayed 2 nights in Aug 2024

6/10 Okay

Natascha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Marsha

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not a great hotel
Room was run down. Shower knob was broke. Bathroom was not clean.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Stayed 1 night in Jul 2024