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Quality Inn Traverse City

2.5 star property

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January 2025
February 2025

Photo gallery for Quality Inn Traverse City

Room, 1 King Bed, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Room, 1 King Bed, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Lobby
Indoor pool

Reviews

6.8 out of 10

Popular amenities

  • Hot Tub
  • Pet friendly
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Air conditioning

Explore the area

Map
1492 N Us Highway 31 N, Traverse City, MI, 49686
  • Traverse City State Park
    ‪1 min walk‬
  • Traverse City Beach
    ‪11 min walk‬
  • Front Street
    ‪5 min drive‬
  • Traverse City, MI (TVC-Cherry Capital)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 Queen Bed, Accessible, Non Smoking

  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking

  • 240 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Days Inn & Suites by Wyndham Traverse City

Breakfast included
Pet friendly
Parking included
Free WiFi
3.7 out of 5, Good, (1003)
The price is $63
per night
$70 total
includes taxes & fees
Feb 6 - Feb 7
Days Inn & Suites by Wyndham Traverse City

About this property

Quality Inn Traverse City

Traverse City hotel steps from Lake Michigan
A spa tub, coffee/tea in a common area, and a business center are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station, and ATM/banking services.
Quality Inn Traverse City offers 93 accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels and pay movies. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This Traverse City hotel also offers a spa tub, a vending machine, and coffee/tea in a common area. Complimentary self parking is available on site.

Quality Inn Traverse City has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Spa tub

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (65 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Bay Traverse City
Quality Inn Bay
Quality Inn Bay Traverse City
Quality Traverse City
Quality Inn By The Bay Hotel Traverse City
Quality Inn Traverse City
Traverse City Quality Inn
Quality Inn By The Bay
Quality Inn
Quality Inn Traverse City Hotel
Quality Inn Traverse City Traverse City
Quality Inn Traverse City Hotel Traverse City

Quality Inn Traverse City Reviews

Reviews

6.8
Rating 10 - Excellent. 228 out of 1002 reviews" "
Rating 8 - Good. 270 out of 1002 reviews" "
Rating 6 - Okay. 214 out of 1002 reviews" "
Rating 4 - Poor. 160 out of 1002 reviews" "
Rating 2 - Terrible. 130 out of 1002 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Allison

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Brian

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was not very welcoming. The hallway smelled like weed. The room heater made a terrible noise as well as the bathroom fan.
Stayed 1 night in Oct 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
It was very pleasant and the set up was perfect for our dogs…. Lots of trails, etc.
Stayed 2 nights in Oct 2024

6/10 Okay

Lynn

Traveled with family
Disliked: Cleanliness
Dirty sheets, dog food on the floor in our room. Rusty shower head. Only 1 wash cloth for 3 people, minimal extras at front desk. Didn’t try the breakfast. Beds were okay. Slept good.
Stayed 1 night in Oct 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, room comfort
I was disappointed that an early check-in would have been an extra $40. Room key had to be reprogrammed the next morning. And there were a lot of dogs in rooms, with one barking nonstop while the guests were gone from the room. Our room was very comfortable though in spite of the barking dog next door. Breakfast was good.
Stayed 1 night in Oct 2024

4/10 Poor

Christine

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
First of all I’m very upset about the misleading advertisement of this hotel! I was looking for a pool with hot tub and drove an extra hour due to limited availability, paying hot tub prices with a non refundable purchase, come to find out the hot tub was broken! Then to find out that they were telling everyone a different story about why, or how long it had been down. We get to the pool area and it looked like a war zone, with an empty hot tub that’s connected to the pool. There was a table upside down outside of the hot tub with caution tape all over it and not one clean towel to be found. I went to ask for some towels and the guy said “I’ll see if I can get some” and brought 4 towels in and threw them up on the shelf. While walking back from the front desk, I noticed several staff members standing in an area near the kitchen, they were cooking and laughing but nobody was doing anything to really tidy up the building. I went to get coffee (one of the amenities) and there was no coffee, hot water or snacks like there was supposed to be. I realize that it was a busy weekend and that my money doesn’t matter but it bothers me that the next person would just come along and get suckered into thinking they are getting a decent price for the amenities offered to find out they LIED !!!
Stayed 1 night in Oct 2024

2/10 Terrible

Timothy

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Me and my wife have no been on vacation in a long time so I wanted to take her up north to see the fall colors, after our 4 hour drive arriving at 12 pm we go to check in the hotel and we get in the room and there was spiderwebs with spiders on the pillows and walls the bed had ticks on them which can cause Lime Disease, and other fatal sicknesses, the toilet has urine and crap on it and over all the place was filled with safety hazards, we went to check out and the 2 men at reception were rude with me saying the rooms are clean and after I showed them the pictures and videos of the ticks spiders and disgusting toilet seat one ran to the room, I called every hotel in a 20 mile radius and they were all booked up, me and my wife had to drive 4 hours home in the middle of the night, ruined our weekend and we will never use Expedia again, I have so many family members and friends that use but after this experience they will no longer trust this service, this is my worst experience I have ever had and I expect a full refund
Stayed 2 nights in Oct 2024

6/10 Okay

Linda

Hotel looks run down. Price for room was ridiculously high but it was peak fall color time. Everything else in town was booked.
Stayed 1 night in Oct 2024

4/10 Poor

Erika

Disliked: Staff & service, property conditions & facilities
La Quinta Traverse City
Run down. Staff not too friendly.
Stayed 1 night in Oct 2024

2/10 Terrible

Sunni

Traveled with family
Disliked: Property conditions & facilities
Hot tub is out of order, pool is tiny! No house keeping for 3 days. Plumbing needs major updating be careful of the tile floor in the bathroom. Fall risk. Toilet so low to the floor it’s like sitting on the floor. Breakfast closed early on a Friday morning. Giant spider web next to the bed. Killed it with my shoe. Was our anniversary/birthday weekend…ugh
Stayed 3 nights in Oct 2024

4/10 Poor

Paula

Person working took several minutes to come to the front desk. Another person sitting in the lobby had to tell him there were guests waiting. The room was clean once we got to it.
Stayed 1 night in Oct 2024

6/10 Okay

Sergei

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty bathroom
Stayed 1 night in Sep 2024

8/10 Good

Derek

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Have stayed here several times. Waited for 20 minutes to check in with no staff response. Found a housekeeper who tried to help. Finally left for our dinner reservation. Returned two hours later and checked in with no issues.
Stayed 2 nights in Sep 2024

4/10 Poor

Cynthia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
The name of "Quality" Inn is a total misnomer! The individual who checked us in (and who I attempted to communicate with on two other occasions) did little more than grunt at me. He acted in a manner indicating he was not wanting to be interacting with people at all. I booked this hotel choosing an accommodation with a separate bedroom - my husband likes to sleep in and I'm an early riser. Though there was a separate room, the door was removed. I talked with the front desk (different person) asking if the door could be returned and was told it would be checked on. Nothing. Our bathroom sink didn't drain. There was a hole in the bathroom wall from a towel rack that apparently was pulled down. I suspect it has been quite some time since the carpet had a good cleaning. When deciding on hotels in the TC area, I avoided the budget and high end. This really was a budget hotel and is on my "never again" list.
Stayed 3 nights in Sep 2024

10/10 Excellent

Vergial

Stayed 1 night in Sep 2024

4/10 Poor

brian

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I’m handicapped and was given a second story room in the middle of the hotel. The elevator was way down at the end. The hot tub was out of order. Bathtub was cracked in the bottom.
Stayed 1 night in Sep 2024

6/10 Okay

Jeffrey

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Manager ignored me for five minutes when checking in. Do not stay in Room 242 as the AC/Heater makes very loud noises.
Stayed 1 night in Sep 2024

4/10 Poor

Sandra, Greenville

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Strange people sleeping in their cars.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Traveled with group
The staff friendly, room clean, comfortable beds, however one light fixture missing light bulb and Kleenex box empty. After locating housekeeping staff all resolved quickly and pleasantly. Would stay there again.
Stayed 1 night in Sep 2024

6/10 Okay

Niti

It’s a decent option. Rooms are decent. We stayed only for a night
Stayed 1 night in Aug 2024

4/10 Poor

James Allen

Traveled with partner
Liked: Amenities
The toilet would not refill the tank with water without unsticking it to let water in . I told them about it but nothing was done . The lights by the bed would not work the plugs were all messed up I straightened them up so they worked . I told them about this but nothing done .
Stayed 2 nights in Sep 2024

2/10 Terrible

Ann

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ZERO STARS!!!!!
Quality Inn is an extremely low quality hotel. My friend and I booked a double bed room for a two night stay, it costed us almost $550 for the two nights, and it was the most disgusting hotel we’ve ever stayed in. To begin with, the staff was very rude when we checked in. When we first got into the parking lot to bring our luggage in, there were multiple sketchy men staring at us and making us very uncomfortable and we felt very unsafe. When we got to our room, we noticed how dirty the room was. The counter and the bathroom were gross. There was a half used roll of toilet paper on the holder, and the “clean” towels had stains on them. The sheets and blankets on the bed didn’t feel clean and the room had a bad smell. We could hear every conversation through the walls and it was very disturbing. We noticed how dirty the floor was, so we used a baby wipe to wipe the floor and the white wipe was completely black. So disgusting!! The ice machine in the hallway was broken too and the fridge was barely cold and dirty so don’t plan on having cold drinks. One of our beds was broken, and totally slanted and very squeaky because it was literally broke. Please do not come to this hotel and waste your money and time. This hotel totally ruined our trip. We love traverse city but we do NOT love Quality Inn. Please understand that this hotel is not worth your money at all. I recommend going to Comfort Inn or quite literally anywhere else. I can not express enough how nasty this place was!!!!
Stayed 2 nights in Sep 2024

2/10 Terrible

Peg

Disliked: Cleanliness, staff & service, property conditions & facilities
Breakfast was short on everything, cold frozen bagels, extremely hot and crowded room. Our room was dirty with spiders and cobwebs on lamps
Stayed 1 night in Aug 2024

6/10 Okay

Karen

Traveled with pets
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Rundown and weird layout
Stayed 1 night in Sep 2024

4/10 Poor

Taro

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hot tub was out of order, they ran out of towel I could not get extra towels for swimming.
Stayed 1 night in Aug 2024