8/10 Good
FRANCESCA
Traveled with partner
Jul 13, 2024
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is in a very good location, walking distance (10-15mins) from the main square with shops, restaurants and a grocery shop.
The hotel is in a beautiful scenery, up on the top of the island, with complimentary (free for guests of the hotel) frequent and very convenient shuttle transport from and to the port and a small beautiful sandy beach nearby (Cala Arene). The hotel also have sunbeds by the amazing rocky beach called Cala Tramontana, from where we enjoyed a fantastic sunset. There is also a small bar nearby overlooking the sea.
The hotel personnel was exceptional, very helpful, polite and professional at all times. 5 stars to all of them!
Food and drinks at the hotel pool bar and restaurant were of high quality, but also too high price, so 4 stars, I’m afraid.
Cleaning of rooms and communal areas, 4 stars too! Not perfect but good enough.
Only one point I cannot give more than 3 stars, it’s the decor of hotel rooms and interiors. It is very outdated, wore and tired. The hotel would benefit greatly of fairly easy and economical upgrading such as a new carpet (the existing is extremely tired and badly stained), and internal redecoration of walls. Room furniture is functional and sturdy but old looking. It doesn’t need replacing it, but a new colour paint would do wonders, in my view!
In all fairness though, it seems that most of the other hotels and restaurants in the island are in the same outdated conditions. So it’s a common issue in the whole island.
FRANCESCA
Stayed 6 nights in Jul 2024