Best Western Plus The Inn at Horse Heaven

2.5 star property

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Photo gallery for Best Western Plus The Inn at Horse Heaven

Lobby
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, individually furnished, desk, iron/ironing board
Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Breakfast included
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
259 Merlot Dr, Prosser, WA, 99350
  • Prosser Vintner s Village
    ‪4 min walk‬
  • Airfield Estates Winery
    ‪8 min walk‬
  • Milbrandt Vineyards
    ‪10 min walk‬
  • Richland, WA (RLD)
    ‪33 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Full Kitchen)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchen (Living Room, Full Kitchen)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • Sleeps 4
  • 1 King Bed

Standard Apartment, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Best Western Plus The Inn at Horse Heaven

Prosser hotel walkable to Airfield Estates Winery
An indoor pool, a fitness center, and a sauna are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Best Western Plus The Inn at Horse Heaven offers 86 air-conditioned accommodations with DVD players and complimentary newspapers. Each accommodation is individually furnished. Beds feature premium bedding. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Prosser hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool, Best Western Plus The Inn at Horse Heaven provides a hot tub, a sauna, and a fitness center. Wireless Internet access is complimentary. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and a front-desk safe. Onsite self parking is complimentary.

Best Western Plus The Inn at Horse Heaven is a smoke-free property.

A complimentary full breakfast is served on weekdays between 5:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast available 5:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Spa tub

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.00 per stay (rates may vary)
  • Pet fee: USD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Horse
Best Western Horse Heaven
Best Western Plus Horse Heaven
Best Western Plus Horse Heaven Prosser
Best Western Plus Inn Horse Heaven
Best Western Plus Inn Horse Heaven Prosser
Best Western Plus The Inn At Horse Heaven Hotel Prosser
Best Western Prosser
Prosser Best Western
Best Plus The At Horse Heaven
Best Western Plus The Inn at Horse Heaven Hotel
Best Western Plus The Inn at Horse Heaven Prosser
Best Western Plus The Inn at Horse Heaven Hotel Prosser

Best Western Plus The Inn at Horse Heaven Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 386 out of 644 reviews
Rating 8 - Good. 182 out of 644 reviews
Rating 6 - Okay. 43 out of 644 reviews
Rating 4 - Poor. 18 out of 644 reviews
Rating 2 - Terrible. 15 out of 644 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Nov 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast omelet station excellent!
Amazing omelet station!!! Breakfast area a bit cramped… need to expand for guest comfort.
Stayed 1 night in Nov 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Lovely stay - good beds - clean Amazing breakfast!
Stayed 1 night in Nov 2024

10/10 Excellent

Raquel, Burien

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was really nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was perfect for our weekend vacation visiting Prosser. Clean room, fresh bedding, clean bathroom and sink area. The room was well-laid out for resting and relaxing. We enjoyed the delicious breakfast, including the omelets. Quiet hotel. Will recommend.
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the staff was very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Jill, Enumclaw

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of wineries and tasting rooms very close. Room was nice, with a recliner. Breakfast staff accommodated our late arrival to breakfast, and w really appreciated that because the breakfast of eggs with beans and chorizo was fantastic! Front desk staff also great! Came to our room in building next door to reprogram our TV (not getting major channels). Highly recommend!
Stayed 1 night in Oct 2024

8/10 Good

LESLIE Y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times and will continue to do so. The staff is wonderful and they take great pride in a clean establishment. Thank you!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Todd

Stayed 1 night in Sep 2024

10/10 Excellent

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, we love Margarita
Love staying at this place and we do love Margarita, she is in charge of breakfast and is always super nice, welcoming and even remember our names. She is the best
Stayed 1 night in Oct 2024

10/10 Excellent

Cynthia G

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except the fire alarm went off both Friday night and Saturday night after 10:00
Stayed 2 nights in Oct 2024

10/10 Excellent

Sherrill

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here annually to pick up wine grapes. We love that there is the option of staying with our pet dog if we want to bring her. It is always clean and welcoming. The beds are comfortable.

10/10 Excellent

Corina, Kent

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, location was ideal for “wine tasting” events, room was clean. Loved the breakfast with homemade omelets.
Stayed 1 night in Oct 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Vinters Village and very quiet. Great breakfast with an omelette bar. All staff was wonder!
Stayed 1 night in Oct 2024

10/10 Excellent

Connie

Liked: Amenities
We only had one afternoon to taste wine so we chose to stay at this location and walk to several tasting rooms were able to visit several wineries without having to get back in the car. They have a wonderful breakfast with an omelette bar! Pet friendly too!!
Stayed 1 night in Oct 2024

10/10 Excellent

Nelma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kristen

Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Stayed 2 nights in Sep 2024

2/10 Terrible

Joselyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Kimberly

Stayed 1 night in Sep 2024

10/10 Excellent

Donald

Liked: Cleanliness
Stayed 6 nights in Sep 2024

10/10 Excellent

Monee

Traveled with group
Liked: Amenities
Love the new omelet bar!
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like to stay here. Our last visit had some noisy folks that were going in and out. This was a first. I think the outside building is not monitored as well. Our past visit had the room smelling like cigarettes. This was reported. Also… I always struggle with the remote control!!! Otherwise, the staff is friendly and breakfast is delicious!
Stayed 1 night in Sep 2024