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Comfort Suites Johnson City near University

2.5 star property

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Photo gallery for Comfort Suites Johnson City near University

Suite, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, individually decorated
Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, individually decorated
Exterior
Gift shop
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Breakfast included
  • Laundry
  • Housekeeping
$113
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
3118 Browns Mill Rd, Johnson City, TN, 37604
  • Johnson City Mall
    ‪3 min drive‬
  • Freedom Hall Civic Center
    ‪6 min drive‬
  • East Tennessee State University
    ‪9 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪19 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(34 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(71 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Suites Johnson City near University

Johnson City hotel with free breakfast
This smoke-free hotel features a fitness center, a seasonal outdoor pool, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk.
Comfort Suites Johnson City near University offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Comfort Suites Johnson City near University features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers complimentary newspapers in the lobby, dry cleaning/laundry services, and RV/bus/truck parking. Onsite self parking is complimentary.

Comfort Suites Johnson City near University is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 66 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Johnson City
Comfort Suites Johnson City
Comfort Suites Johnson City Hotel
Comfort Suites Johnson City
Comfort Suites Johnson City near University Hotel
Comfort Suites Johnson City near University Johnson City
Comfort Suites Johnson City near University Hotel Johnson City

Comfort Suites Johnson City near University Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 428 out of 1007 reviews
Rating 8 - Good. 278 out of 1007 reviews
Rating 6 - Okay. 154 out of 1007 reviews
Rating 4 - Poor. 83 out of 1007 reviews
Rating 2 - Terrible. 64 out of 1007 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Jake

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in May 2025

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First room that was given to us, toom 225, had a busted AC unit. Went back to the front desk and was promptly given a different room. 115. Only complaint was kids jumping and running on the floor above us. Continued through 1am. Went to front desk to complain and ask if they could make them stop, but no one was at the front desk. Waited 10 minutes and no one ever came up. I have stayed here many, many times over the past year and this was the only bad experience I have had. It still wont deter me from staying here again. Great staff, clean and nice motel, and great location.
Stayed 1 night in May 2025

8/10 Good

Terry

Stayed 1 night in May 2025

8/10 Good

Kathy

Business traveler
Liked: Staff & service
Hotel is in an almost industrial area. Room was okay. Surroundings of hotel and parking lot were just okay
Stayed 1 night in May 2025

6/10 Okay

Lisa

Business traveler
Liked: Cleanliness, staff & service
Spacious room, comfortable bed, but the room was a little dated. Blackout curtain hanging off rail, which meant the flood light outside the building was lighting up inside my room. The bedside reading light didn't work and the carpet was worn. The complimentary tea/coffee was awful-tasted like soap. Breakfast however, was wonderful.
Stayed 1 night in May 2025

8/10 Good

Adam

Stayed 1 night in May 2025

6/10 Okay

Thomas

Business traveler, Traveled with family
Liked: Amenities
Customer service was a little bit lacking
Stayed 1 night in May 2025

10/10 Excellent

Alanna, Saint Augustine

Stayed 4 nights in May 2025

10/10 Excellent

Raul, Powder springs

Stayed 2 nights in May 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Have stayed here many times over the past year, and the staff are the best! I will never stay at any other motel while in Johnson City. This, by far, is the best!!
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in and clean rooms.
Stayed 2 nights in May 2025

10/10 Excellent

Xzander

Liked: Cleanliness, staff & service, property conditions & facilities
Very roomy bed was comfy bathroom was clean only complaint was couldn’t change channels on tv but I was barely in the room so didn’t bother me.
Stayed 1 night in May 2025

4/10 Poor

Erwin

Disliked: Cleanliness, property conditions & facilities
Overall it was OK for a one night stay.
Stayed 1 night in May 2025

2/10 Terrible

Linda

Traveled with family
Disliked: Staff & service, room comfort

You get what you pay for

I was told at check in that I had cancelled my reservation, would get no refund and needed to pay more money to get another room. Total scam! Also the breakfast was awful, pay a little more and stay somewhere else.
Stayed 1 night in May 2025

8/10 Good

Barbara

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Lorenzo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room is extremely large and the bed was comfortable. However the pillows were not even standard size and we had a king bed. The bathroom shower walls were not clean. There are not enough hooks in the bathroom for towels.
Stayed 1 night in May 2025

4/10 Poor

Jasmin

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the staff was friendly and welcoming when I eventually found someone to check me in. When I got to the room the TV did not work, we requested someone look at it or we could switch room. Hours later I asked the front desk and was only told maintenance never showed up. The shampoo and conditioner bottles had mold, the walls were filthy. The bed was horribly uncomfortable it felt like we were sleeping on a wooden bed frame with a sheet over it. We were told we could have an extra half hour to check out however half an hour before checkout (10:30) someone was knocking on our door so they could start cleaning.
Stayed 1 night in May 2025

10/10 Excellent

Sharyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Susanne

Traveled with family
Liked: Cleanliness, staff & service, amenities
I been coming to this location many times and always had great experiences. This time however i have to give a lower rating. I arrived around midnight due my guest mate having to work late and construction on the way. I seemed like our room was a handicap type room with a very low Bed and a bathtub type shelf for sitting. I was happy to have a place to stay, but please make sure ALL YOUR ROOMS have been cleaned properly (removal of previous guest items and all thing's like hsir dryers are functional and working properly.) I will still come back and stay at this location as needed, but I am disappointed to pay my hard earned money for thing's not working or not perfection cleaned rooms. I wrote this review to shed light to those above issues to help the Hotel correct this and keep customers coming back.
Stayed 1 night in May 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Greg

Lights out in the bathroom, door keys didn’t work.
Stayed 1 night in May 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Worked out well
Stayed 1 night in May 2025

6/10 Okay

Megan

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall the bed was comfortable but the room was not clean with numerous stains on the carpet, the wall outlets did not work, the AC was loud and screeched when it went in and off and the bathroom was not clean.
Stayed 1 night in May 2025

6/10 Okay

Mindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Too early

Was great until the morning came. Check-out is at 11AM. So I would like to know why a man collecting trash tries to come in at 10:45!!! No thanks.
Stayed 1 night in May 2025

6/10 Okay

Dorene

Liked: Cleanliness, staff & service, property conditions & facilities

OK stay.

The bed at this hotel was not comfortable. Neither my husband nor myself slept well in this bed. The breakfast was mediocre but the facility was clean and the front desk friendly.
Stayed 1 night in May 2025