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Comfort Suites Johnson City near University

2.5 star property

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Photo gallery for Comfort Suites Johnson City near University

Suite, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, individually decorated
Gift shop
Exterior
Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, individually decorated
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
$100
includes taxes & fees
Jan 6 - Jan 7

Explore the area

View in a map
3118 Browns Mill Rd, Johnson City, TN, 37604
  • Place, Wallabies
    ‪2 min drive‬
  • Place, Johnson City Medical Center
    ‪6 min drive‬
  • Place, East Tennessee State University
    ‪8 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(75 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(35 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Suites Johnson City near University

Johnson City hotel with free breakfast
This smoke-free hotel features a fitness center, a seasonal outdoor pool, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk.
Comfort Suites Johnson City near University offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Comfort Suites Johnson City near University features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers complimentary newspapers in the lobby, dry cleaning/laundry services, and RV/bus/truck parking. Onsite self parking is complimentary.

Comfort Suites Johnson City near University is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 66 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Johnson City
Comfort Suites Johnson City
Comfort Suites Johnson City Hotel
Comfort Suites Johnson City
Comfort Suites Johnson City near University Hotel
Comfort Suites Johnson City near University Johnson City
Comfort Suites Johnson City near University Hotel Johnson City

Comfort Suites Johnson City near University Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 408 out of 1002 reviews
Rating 8 - Good. 268 out of 1002 reviews
Rating 6 - Okay. 169 out of 1002 reviews
Rating 4 - Poor. 88 out of 1002 reviews
Rating 2 - Terrible. 69 out of 1002 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jacob

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
The only complaint I have would be the internet connection. Very poor and would drop or freeze constantly.
Stayed 2 nights in Oct 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Stayed 1 night in Oct 2025

6/10 Okay

Tye, Chattanooga

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Room was less than adequately clean (a couple stray items left under bathroom sink area within view, a piece of plastic trash in the main room, some of lamps didn’t work, the bed was clean and comfortable
Stayed 1 night in Oct 2025

8/10 Good

Thomas

Business traveler
Liked: Cleanliness, amenities
Just older property in an area inconvenient for dining and shopping.
Stayed 1 night in Oct 2025

6/10 Okay

Jeffrey

Traveled with family
Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Liked: Property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice!
Stayed 4 nights in Jul 2025

2/10 Terrible

Mary Evelyn

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will skip in the future

Overall appearance of dinginess. Feels run-down. Will be our last stay at this location.
Stayed 2 nights in Sep 2025

8/10 Good

bryan s

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
need more hand soap
Stayed 1 night in Sep 2025

8/10 Good

Charles

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Large Room, Clean, In Good Condition
Stayed 6 nights in Sep 2025

4/10 Poor

Todd

Traveled with family

Find somewhere else to stay.

The facilities and room were not great. The couch was broken down. The pillows were tiny. The parking lot was full of trash. I do not expect to stay here again.
Stayed 2 nights in Sep 2025

8/10 Good

Edward, Raleigh

Liked: Cleanliness, staff & service, property conditions & facilities
Seviceable location. Generally clean. friendly staff. Breakfast was good. Good location for a night or two.
Stayed 1 night in Sep 2025

4/10 Poor

Sally Rountree

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members were polite and tried to correct some problems like replacing inoperable keys. We never had a key that worked on the 1st try either at the room or on an outside entrance. Beware; You must specifically request towels and bed changes, etc. We didl But on the 2nd day, we returned to find dirty towels on the floor, beds not changed, and the dirty sock of a previous customer still on the floor by the closet. The receptionist offered the excuse that 50 people checked out that day. Then, schedule enough people! Shabby building, heavily stained carpet, gouged bathtub. Needs renovation. It's a Choice Hotel, and my choice is never to return.
Stayed 3 nights in Sep 2025

6/10 Okay

Dorothy, Chattanooga

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Overall, this hotel was fine for one night. BUT we had to wait 20 minutes (no exaggeration) to check in as there was no one at the front desk. My husband stood there, and I walked around, peering into the office, housekeeping room, maintenance room (all the doors wide open) to see if anyone was around. Place was deserted! It was around 4pm on a Thursday. Finally, a man showed up. The room was perfectly adequate, what you expect from a Comfort Inn. Breakfast the next morning was just ok. Waffle batter was almost empty, orange juice was watered down and the Coffee ran out at 8:15 and there was no one around to replace any of it. So overall, 4 stars for the room but 2.5 for check in and breakfast.
Stayed 1 night in Sep 2025

2/10 Terrible

Branson

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
3 spots for handycap parking. 6 motorcycles parked in spots. Had to wwlk up a hill to park car. Talked to night manager with no results. Should of called the police but didn't
Stayed 1 night in Sep 2025

10/10 Excellent

Talisha

Stayed 3 nights in Aug 2025

2/10 Terrible

brian

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was disgusting. They were remodeling and it was a mess. Rooms were not clean and had stains. We left after one night and found another room
Stayed 4 nights in Jul 2025

10/10 Excellent

Tinja

Traveled with family and small children
Liked: Cleanliness
Big clean room. Descent breakfast, and friendly staff.
Stayed 1 night in Aug 2025

8/10 Good

Shanan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Linetta

Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer, GULF SHORES

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Property was ok for last minute. Clean enough, bed and pillows weren't too comfortable, outdated, breakfast was a 4 out of 10. They seemed like new owners maybe or new managers... they were trying.
Stayed 2 nights in Aug 2025

6/10 Okay

Donald

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pillows were awful. The breakfast was seriously lacking. AC worked well.
Stayed 2 nights in Sep 2025