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Comfort Suites Johnson City near University

2.5 star property

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Photo gallery for Comfort Suites Johnson City near University

Suite, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, individually decorated
Exterior
Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, individually decorated
Gift shop
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping
$103
includes taxes & fees
Dec 17 - Dec 18

Explore the area

View in a map
3118 Browns Mill Rd, Johnson City, TN, 37604
  • Place, Wallabies
    ‪2 min drive‬
  • Place, Johnson City Medical Center
    ‪6 min drive‬
  • Place, East Tennessee State University
    ‪8 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(74 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 2 Queen Beds, Non Smoking

7.6 out of 10
Good
(35 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Suite, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Suites Johnson City near University

Johnson City hotel with free breakfast
This smoke-free hotel features a fitness center, a seasonal outdoor pool, and a business center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and a 24-hour front desk.
Comfort Suites Johnson City near University offers 80 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Comfort Suites Johnson City near University features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers complimentary newspapers in the lobby, dry cleaning/laundry services, and RV/bus/truck parking. Onsite self parking is complimentary.

Comfort Suites Johnson City near University is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or hydromassage showerhead
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 66 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 40 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Hotel Johnson City
Comfort Suites Johnson City
Comfort Suites Johnson City Hotel
Comfort Suites Johnson City
Comfort Suites Johnson City near University Hotel
Comfort Suites Johnson City near University Johnson City
Comfort Suites Johnson City near University Hotel Johnson City

Reviews

Comfort Suites Johnson City near University Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 409 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 167 out of 1000 reviews
Rating 4 - Poor. 86 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

Reviews

6/10 Okay

Jennifer, GULF SHORES

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Property was ok for last minute. Clean enough, bed and pillows weren't too comfortable, outdated, breakfast was a 4 out of 10. They seemed like new owners maybe or new managers... they were trying.
Stayed 2 nights in Aug 2025

6/10 Okay

Donald

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Pillows were awful. The breakfast was seriously lacking. AC worked well.
Stayed 2 nights in Sep 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Staff & service

Not worth it

Room smell musty,stains on bath towels scraps for breakfast no coffee at 800 am.
Stayed 1 night in Sep 2025

6/10 Okay

Judy

you get what you pay for. it met standards of sleep quality, and comfortable beds. do NOT expect coffee. Worst stuff ever; other than that, met basic standards
Stayed 2 nights in Aug 2025

6/10 Okay

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Mediocre at best

Pillows were like cottonballs very small and not very comfy for head. The shower was very slim and hard to keep footing in. Breakfast consisted of powdered eggs, fake sausages and bakery items. I am gluten free so i only had the eggs and sausages. They offered yogurt one morning but not the other, no fruit offered. There were bugs in the juices offered.
Stayed 2 nights in Aug 2025

6/10 Okay

Adolphine

Just Ok nothing special,
Stayed 2 nights in Aug 2025

8/10 Good

Heather

Stayed 4 nights in Aug 2025

6/10 Okay

Jay

Stayed 2 nights in Aug 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is undergoing some renovation so there is still areas that are being improved upon.
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

John

Traveled with family
Liked: Staff & service
Stayed 4 nights in Aug 2025

8/10 Good

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Property is clean but a little tired. HVAC in the room cooled the room but not sufficiently to have a comfortable nights sleep. Otherwise, staff was excellent and provided great service.
Stayed 1 night in Aug 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, would stay there again.

We had a great overnight stay. Booking was easy through Hotels.com. The receptionists at the front desk was very friendly and engaging. We truly felt welcomed. Our room was very clean and comfortable. I loved having the couch adjacent to the bedroom. The bathroom was clean and well stocked. I used the exercise room while I was there, and I would normally walk on a treadmill, but the two main pieces of equipment were an elliptical and a recumbent bike. I chose the bike for low impact. Breakfast the next morning was good, though the selection was a little limited. I was disappointed that there wasn't some fresh fruit. It appeared that the gentleman who preparing and serving the breakfast foods was also responsible for being at the front desk. Perhaps more help would be beneficial. Overall it was a good stay and we would definitely stay there again.
Stayed 1 night in Aug 2025

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Jimeace

Stayed 1 night in Aug 2025

4/10 Poor

Naheemah

Traveled with family and small children, Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs a make over. It has an odor everywhere and feels like an hourly motel. Definitely not for families with small children. I was scared to bathe my kids
Stayed 1 night in Aug 2025

8/10 Good

Randy

Stayed 2 nights in Aug 2025

4/10 Poor

Aaron

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good about this property was its location. Other than that, nothing was good. Poor things about this hotel was breakfest was not fresh nor good tasting. Room was not completely clean. Card locks were hit or miss on working. Bathroom needs major upgrade due to lot of caulking to fix cracks along with mold along walls and ceilings. Also, mini fridge was not clean inside of fridge. Long as while we were there, there was a construction company staying at hotel and took up most of parking spots with their dumptrucks and other vehicles.
Stayed 5 nights in Aug 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Not great

I showed up at the front desk and had to wait for ten minutes to have someone come out to greet me to check in. Went to my room and my bathtub was not cleaned well (including an old piece of soap in the tub). Then, the next morning a woman was working the front desk and doing the breakfast who had clearly not showered and their clothing was dirty which left me grossed out. However, the bed was comfortable and the shower pressure was good.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Disliked: Staff & service
Stayed 1 night in Aug 2025

2/10 Terrible

Susie

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The key cad did not work the gave me 2 different ones and both would not work. The came to the room with the master key it worked tried the 3 rd key card and of course it did not work! Said they would bring another one to the room. Well it has been 3 hours and no new key! Now someone that is staying above our room is making noise like jumping off bed and on to floor! Going to be a long night! Cannot leave room as we will not be able to get back in as our 3rd key does not work and did not bring us a new key.
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Business traveler
Liked: Staff & service, property conditions & facilities
A little rough, but workable.
Stayed 4 nights in Aug 2025

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and helpful staff
Stayed 2 nights in Aug 2025

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

So dirty

The floor was so filthy, and there was hair in the shower, as well as mold on the walls. Barely any shampoo and conditioner in the bathroom. The pool’s railings were about to fall. The halls looked like they haven’t been vacuumed in months. So gross. You can tell they are cutting corners with not having a professional cleaning crew come in to clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Qusai

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Aug 2025