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DoubleTree by Hilton Hotel Johnson City

4.0 star property

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Photo gallery for DoubleTree by Hilton Hotel Johnson City

Reception
Buffet
Lobby sitting area
Indoor pool, outdoor pool, sun loungers
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Housekeeping
  • Room service
  • Breakfast available
$150
includes taxes & fees
Aug 17 - Aug 18

Explore the area

View in a map
211 Mockingbird Ln, Johnson City, TN, 37604
  • Johnson City Mall
    ‪6 min walk‬
  • Freedom Hall Civic Center
    ‪3 min drive‬
  • East Tennessee State University
    ‪5 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪23 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(40 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, blackout drapes, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(32 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

DoubleTree by Hilton Hotel Johnson City

4-star Johnson City hotel walkable to Johnson City Mall
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a 24-hour business center are onsite.
DoubleTree by Hilton Hotel Johnson City offers 184 accommodations with complimentary newspapers and complimentary bottled water. Beds feature premium bedding. Premium cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, DoubleTree by Hilton Hotel Johnson City provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 4704 square feet (437 square meters) include conference space. This business-friendly hotel also offers a vending machine, concierge services, and dry cleaning/laundry services. Onsite self parking is complimentary.

DoubleTree by Hilton Hotel Johnson City is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Burger Bar - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: USD 7 to 15 for adults and USD 5 to 7 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Bar

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 4,704 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 7.00 to 15 for adults, and USD 5.00 to 7.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Johnson City
DoubleTree Hilton Johnson City
DoubleTree Hotel Johnson City
DoubleTree Johnson City
Johnson City DoubleTree
DoubleTree by Hilton Hotel Johnson City Hotel
DoubleTree by Hilton Hotel Johnson City Johnson City
DoubleTree by Hilton Hotel Johnson City Hotel Johnson City

DoubleTree by Hilton Hotel Johnson City Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 425 out of 909 reviews
Rating 8 - Good. 277 out of 909 reviews
Rating 6 - Okay. 119 out of 909 reviews
Rating 4 - Poor. 48 out of 909 reviews
Rating 2 - Terrible. 40 out of 909 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Ron, Ghent

Traveled with family
Liked: Cleanliness, staff & service
Lights and outlets in my room were out. Floor had not been cleaned!
Stayed 1 night in May 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only issue i has was the pools heating element went out
Stayed 2 nights in May 2025

6/10 Okay

Peggy

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was OK, but the walls were so paper thin we could hear every word of the people on either side of us. It was not a restful place to stay.
Stayed 2 nights in May 2025

2/10 Terrible

Daniel

Stayed 1 night in Apr 2025

6/10 Okay

kelsey

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool was closed “for maintenance” for most of my visit. No one was actively working in the pool area during that time. When it did open, it was very cold and the solarium windows were open. Breakfast was overpriced and the room was too. The staff were friendly but I would not stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Talia

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location from check in to check out!!!
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Stayed 2 nights in Apr 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is amazing and I would stay there again.
Stayed 2 nights in Mar 2025

4/10 Poor

Jason

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Cold Shower

At check in staff was nice. But after a long drive I finally arrived at the hotel around 1:30 am, got in my room, unpacked and got situated . My son was sleepy so he went straight to bed . I finally was able to get me a well deserved shower, but when I got in the shower it was no hot water! Very disappointed! At that point I decided that the best course of action was to make it quick and get it over with. I did not want to call the front desk and hear the suggestion of changing rooms after I was already settled . Nevertheless Disappointing.
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Leonalene

Stayed 3 nights in Mar 2025

6/10 Okay

Laura

Liked: Cleanliness
It took me 20 minutes to get hot water in shower. Room was small but manageable. I was informed all doors were locked around the property for safety measures but the side door to the outside parking was unlocked around the clock just outside our room definitely did not make me feel safe now days. For that price no complimentary breakfast. Restaurant closed after spending all the day traveling we wanted food but there was plenty around the vicinity. Just for that price doubletree probably wouldn’t be my first choice and you have to pay for all the amenities. We came in town for a funeral and was looking for a place so 10 of our family members could get together for the afternoon and enjoy each other and again we could rent a spot.
Stayed 2 nights in Mar 2025

10/10 Excellent

Brittany

Stayed 2 nights in Mar 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bubbling floor drain in bathroom. However it was taken care of immediately
Stayed 2 nights in Feb 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Needs updating
Stayed 1 night in Feb 2025

2/10 Terrible

Maha

Stayed 2 nights in Feb 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and quiet. Everything you want in your hotel stay.
Stayed 1 night in Feb 2025

6/10 Okay

Lukas

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property could use some major updates, I felt like it was 2003. The wallpaper is peeling in the hallways, the furniture in the rooms is very dated, the shower head was gross and built up with grime, the TV was from 2010, and the AC unit was very loud. But, it was very clean, the staff was very friendly, and I was comfortable!
Stayed 2 nights in Feb 2025

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt safe as I was traveling alone. It's very close to everything in Johnson City.
Stayed 2 nights in Feb 2025

6/10 Okay

Sandra

Liked: Staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Grace

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely friendly and helpful!
Stayed 1 night in Jan 2025

10/10 Excellent

Ida

Stayed 1 night in Jan 2025

10/10 Excellent

Dominic

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Josh

Liked: Amenities, property conditions & facilities
It was nice
Stayed 1 night in Jan 2025

4/10 Poor

Wadie

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Nice but going downhill

Great staff doing their best with what they have. Three night stay. No room service. No trash pick up even when we specifically requested.
Stayed 3 nights in Dec 2024