We arrived at this property, we had never been to this city before, and they put us in a room that the door did not close and had a bunch of spackle all over it, like they just repaired it. The room was dirty so we asked to be moved to another room. When we returned at 11:30 that night to our new room, it was so dirty, there were actual hairballs in the bed, hair clumps in the bed, filthy dirty with dust and actual trash on the borders of the carpet, I would never recommend this hotel to anyone. The staff seemed pleasant, but unfortunately, didn’t offer to give us any compensation or refund so I had to go through Expedia to try to get a refund and I’m still awaiting that… I’ve always had great experiences with Expedia’s recommendations for the three star hotel but this was by far the worst I would give it a negative star- sorry