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Holiday Inn by IHG

3.0 star property

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Photo gallery for Holiday Inn by IHG

Exterior
Exterior
Property amenity
Bar (on property)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Housekeeping
  • Room service
  • Pool
  • 24/7 front desk
$118
includes taxes & fees
Oct 12 - Oct 13

Explore the area

View in a map
101 W Springbrook Dr, Johnson City, TN, 37604
  • Place, Johnson City Mall
    ‪19 min walk‬
  • Place, Freedom Hall Civic Center
    ‪4 min drive‬
  • Place, East Tennessee State University
    ‪6 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪21 min drive‬

Room options

View all photos for Premium Room, 1 King Bed (Garden Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed (Garden Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(28 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(14 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

8.6 out of 10
Excellent
(8 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

Standard Room, 1 Queen Bed, Mobility Accessible (Communications) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

About this property

Holiday Inn by IHG

3-star Johnson City hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a seasonal outdoor pool, and a business center.
Holiday Inn by IHG offers 205 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Holiday Inn by IHG provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 11000 square feet (1022 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and concierge services. Complimentary self parking is available on site.

Holiday Inn by IHG is a smoke-free property.

Holiday Inn by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Johnson City
Holiday Inn Johnson City

Reviews

Holiday Inn by IHG Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 284 out of 656 reviews
Rating 8 - Good. 185 out of 656 reviews
Rating 6 - Okay. 92 out of 656 reviews
Rating 4 - Poor. 59 out of 656 reviews
Rating 2 - Terrible. 36 out of 656 reviews

Reviews

10/10 Excellent

Sarah Ann Haggard

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay. The staff was wondeful!
Stayed 1 night in Jun 2025

2/10 Terrible

Philip

Liked: Cleanliness
Disliked: Amenities
Pay 150.00 for a room and no breakfast none go to our restaurant buy it 👎🤔🙁
Stayed 1 night in Jun 2025

8/10 Good

William

Stayed 1 night in Jun 2025

10/10 Excellent

Lonnie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was great comfortable beds felt like I was at home!
Stayed 1 night in Jun 2025

2/10 Terrible

Javier

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

Couldn’t get them to clean the room
Stayed 7 nights in Apr 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

Meagan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Daniel, Kingston

Stayed 1 night in May 2025

2/10 Terrible

Nora

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smells and noisy.
Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and clean
Stayed 1 night in May 2025

6/10 Okay

Susanne

Traveled with family
Bathrooms need renovating. Front desk was very helpful.
Stayed 3 nights in May 2025

8/10 Good

Darlene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent except for the exit/entry rear door. We had an event to attend and got back to the hotel at 11 p.m., parked near the rear entry and couldn't get back in.....had to walk all the way around to the front entry. Most hotels have a room key entry but this one did not.
Stayed 1 night in May 2025

8/10 Good

Caitlin

Stayed 1 night in Apr 2025

10/10 Excellent

Kenneth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel was close to where I was going.
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Ervin

Stayed 3 nights in May 2025

6/10 Okay

Marsha

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Erv

Stayed 1 night in May 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Great and clean
Stayed 1 night in Apr 2025

8/10 Good

Natalie

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The toilet in our room didn't work but other than that no issues.
Stayed 1 night in Apr 2025

10/10 Excellent

Barbara

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious public areas and ample room in each room. Breakfast should be included for the rates they charge.
Stayed 1 night in May 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The added breakfast option is well worth it. The service at both the front desk & restaurant were great. Everyone was super friendly. I felt safe in the area, as it was convenient to all the areas of the city I needed to visit. I would definitely stay here again. Oh yeah...Dove soap products in the rooms, nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Byron

Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Stayed 1 night in Apr 2025

8/10 Good

KENNETH

Liked: Cleanliness, staff & service, property conditions & facilities
didnt like not having microwave in room
Stayed 1 night in Apr 2025