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Holiday Inn by IHG

3.0 star property

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Photo gallery for Holiday Inn by IHG

Exterior
Exterior
Property amenity
Bar (on property)
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Hot Tub
  • Housekeeping
  • Room service
  • Pool
$115
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
101 W Springbrook Dr, Johnson City, TN, 37604
  • Place, Johnson City Mall
    ‪19 min walk‬
  • Place, East Tennessee State University
    ‪6 min drive‬
  • Place, Johnson City Medical Center
    ‪7 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(30 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(14 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

8.8 out of 10
Excellent
(9 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Garden Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed (Garden Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

Standard Room, 1 Queen Bed, Mobility Accessible (Communications) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn by IHG

3-star Johnson City hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a seasonal outdoor pool, and a business center.
Holiday Inn by IHG offers 205 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Holiday Inn by IHG provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 11000 square feet (1022 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and concierge services. Complimentary self parking is available on site.

Holiday Inn by IHG is a smoke-free property.

Holiday Inn by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Johnson City
Holiday Inn Johnson City

Holiday Inn by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 299 out of 691 reviews
Rating 8 - Good. 192 out of 691 reviews
Rating 6 - Okay. 98 out of 691 reviews
Rating 4 - Poor. 64 out of 691 reviews
Rating 2 - Terrible. 38 out of 691 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a short stay and conveinient to ETSU.
Stayed 1 night in Jul 2025

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Stayed 5 nights in Jul 2025

8/10 Good

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Paul

Stayed 1 night in Aug 2025

6/10 Okay

Chris

Business traveler
Liked: Cleanliness, staff & service
I enjoyed how quiet it was during the entire stay. The breakfast was okay, but nothing to write home about. The TV cut on but the cable never came on.There was a vent cover knocked down under the sink in the bathroom that made it seem like something might crawl out of there at any moment. The room was a little dated, but overall served its purpose.
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The elevator I was on got stuck. I was in it for 10 minutes before maintenance got me out. They could have offered me something (breakfast voucher, drink), but only water. The safety lock on my room door was missing the other half, so it was useless. The AC in my room was loud and did not cool very well. The area is good, the room was clean, the bed was comfortable, but overall not a good experience.
Stayed 1 night in Aug 2025

4/10 Poor

David

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

It was fine except for the cleanliness of the room

The place is fine. I wasn't happy about how clean the bathroom was at my arrival. There were hairs in the sink and on the toilet which made question how clean the rest of the room was. I guess I didn't get lucky with the location of the room either, on one side of the hotel the only view you get from your window is of a lower roof of the hotel. I thought Holiday Inn was a good chain to stay at. It was rated 8/10 and not cheap place to stay at for the weekend. I won't be staying there again
Stayed 2 nights in Aug 2025

8/10 Good

Zac

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We asked for a crib at check-in and did not ever get one. We had a pack&play and our daughter just slept in that instead.
Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer

Stayed 2 nights in Aug 2025

6/10 Okay

Catie

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Baseball at Bristol

Comfortable bed with soft and firm pillows to choose. Convenient to anything you may need, shopping, grocery , pharmacy, restaurants etc. Internet service all around Johnson City was a bit sketchy hit or miss.
Stayed 2 nights in Aug 2025

6/10 Okay

Nick

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The wooden clothes hanger in the closet had what appeared to be dried blood on it. Pretty gross.
Stayed 1 night in Aug 2025

10/10 Excellent

SHIRLEY, Harrison

Stayed 2 nights in Aug 2025

4/10 Poor

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

humberto

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very nice and helpful
Stayed 1 night in Jul 2025

4/10 Poor

Joseph

Traveled with family
Liked: Staff & service

Pets

Stayed 3 nights in Jul 2025

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Erin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nice, disappointed the pool was closed and that wasn't indicated on hotels.com. Also we requested a roll away bed which it said they had on hotels.com and at check in we were told they didn't offer them.
Stayed 1 night in Jul 2025

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Great place over all
Stayed 7 nights in Jul 2025

4/10 Poor

Young

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Althea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mixed experience.

The room was satisfactory. Secure door lock was missing. Shades had holes. AC was high, medium, low settings. Room was too cold. Outlets couldn’t hold some plugs. Otherwise comfortable though they skimped on tired supply. I was glad I spent only one night.
Stayed 1 night in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Joe James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly and professional
Stayed 5 nights in Jul 2025