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Holiday Inn by IHG

3.0 star property

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Photo gallery for Holiday Inn by IHG

Exterior
Meeting facility
Exterior
Exterior
Interior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant
$116
includes taxes & fees
Jan 25 - Jan 26

Explore the area

View in a map
101 W Springbrook Dr, Johnson City, TN, 37604
  • Place, Johnson City Mall
    ‪19 min walk‬
  • Place, East Tennessee State University
    ‪6 min drive‬
  • Place, Johnson City Medical Center
    ‪6 min drive‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(32 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(23 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(14 reviews)
  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

8.6 out of 10
Excellent
(10 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Garden Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed (Garden Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

Standard Room, 1 Queen Bed, Mobility Accessible (Communications) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Mobility Accessible (Communications)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn by IHG

3-star Johnson City hotel with restaurant
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a hot tub, a seasonal outdoor pool, and a business center.
Holiday Inn by IHG offers 205 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, Holiday Inn by IHG provides a hot tub and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 11000 square feet (1022 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and concierge services. Complimentary self parking is available on site.

Holiday Inn by IHG is a smoke-free property.

Holiday Inn by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 11,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from April to October
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Johnson City
Holiday Inn Johnson City

Holiday Inn by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 305 out of 705 reviews
Rating 8 - Good. 198 out of 705 reviews
Rating 6 - Okay. 98 out of 705 reviews
Rating 4 - Poor. 66 out of 705 reviews
Rating 2 - Terrible. 38 out of 705 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

William

Traveled with family
Disliked: Staff & service, property conditions & facilities

Horrible customer service

The front office staff was anything but helpful. We were double charged for our room and told too bad- take it up with somebody in billing the morning. When we addressed it with the front desk in the morning, not only did they not fix their error, we ended up with a third charge for the hotel room. I’m giving them 48 hours to get it fixed, but we will never stay at this hotel again and they need to provide training for customer service staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Ricky

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean and comfortabl
Stayed 2 nights in Oct 2025

8/10 Good

Leslie

Stayed 1 night in Oct 2025

4/10 Poor

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Could not turn off loud hvac fan. Hard bed that felt wore out. And fresh stain on the towel. Bottom ten worse hotel stays I’ve had.
Stayed 1 night in Oct 2025

10/10 Excellent

Colby

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always great!

Love staying here when we go to the Bristol night race. Great place.
Stayed 4 nights in Sep 2025

4/10 Poor

William

Stayed 1 night in Oct 2025

6/10 Okay

William

Stayed 1 night in Oct 2025

10/10 Excellent

Larry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Cory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out. Room was clean. Quick overnight stay. Can't ask for more. Also pretty quiet.
Stayed 1 night in Oct 2025

10/10 Excellent

patricia

Traveled with family and small children, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I am so disappointed in the hotel here. Our room 206 had mold in the shower and sink area. The lobby was great. Area good. Staff good. Breakfast cold and no plates. Food cold and has to pay for it and for sure basic food. I have photos to show.
Shower curtain mold
Behind sink faucet
What I wiped up behind sink faucet
Stayed 1 night in Oct 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parking was easy and safe, staff was friendly and the hotel is beautiful! Thank you
Stayed 1 night in Oct 2025

10/10 Excellent

Chetter, Tualatin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and quiet. However, the doors need to be redone because they do not completely go to the floor. You can see light underneath and hear noise. I had to put a towel down.
Stayed 2 nights in Oct 2025

8/10 Good

Valerie, Glen Ellyn

Stayed 2 nights in Oct 2025

4/10 Poor

Robert

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Dated hotel that could use a refresh. Shower and sink did not drain well. The tub would fill With standing water as you showered. Mismatched appliances in the room. Windows were very dirty. The bed was not comfortable as the mattresses were not very cushioned. Front end staff was pleasant with check in/out being quick. Parking was sufficient.
Stayed 2 nights in Oct 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Overall adequate, but not great. Because we brought our dog, we were assigned a room on the pet floor. We were charged a daily $35 pet fee, the room smelled from previous pet occupants, and didn’t appear to have been updated in many years. (No USB ports!). Calling for room service or even takeout from the restaurant was impossible. Calls to the front desk were redirected to room 410. The staff we saw were friendly, but I think too few in number. (No one in the lounge or restaurant at 8PM so I went elsewhere.). The location is good, public areas are nice, and what staff they have are commendable. But management needs to “up there game”,especially in accommodating pet patrons.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brandie

Stayed 2 nights in Aug 2025

10/10 Excellent

Traci

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. The bed was comfortable. The lobby was very inviting and clean.
Stayed 1 night in Sep 2025

2/10 Terrible

Catherine

Stayed 1 night in Sep 2025

6/10 Okay

Carl

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room needs some attention in updates and dirty room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Nice motel…. I would highly recommend this motel to travlers.
Stayed 3 nights in Sep 2025

8/10 Good

Jennifer

Stayed 1 night in Sep 2025

10/10 Excellent

Skylar

Stayed 1 night in Sep 2025

8/10 Good

Jenna

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Jared

Stayed 1 night in Sep 2025