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Mountain Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mountain Inn & Suites

Outdoor pool, pool umbrellas, sun loungers
Front of property
Lobby sitting area
Exterior
Desk, blackout drapes, iron/ironing board, free WiFi

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
2002 Temple Hill Rd, Erwin, TN, 37650
  • Erwin Linear Trail
    7 min walk
  • Nolichucky River
    9 min walk
  • Unicoi County Hospital
    9 min walk
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    40 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Jacuzzi)

Desk, blackout drapes, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking (Jacuzzi)

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Honeymoon Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Super 8 by Wyndham Erwin

Breakfast included
Parking included
Free WiFi
Air conditioning
3.3 out of 5, (282)
The price is $85
per night
$101 total
includes taxes & fees
Jan 6 - Jan 7
Super 8 by Wyndham Erwin

About this property

Mountain Inn & Suites

Erwin hotel with outdoor pool
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a spa tub, coffee/tea in a common area, and a business center.
Mountain Inn & Suites offers 61 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Erwin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Mountain Inn & Suites provides a spa tub and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. Event facilities measuring 215 square feet (20 square meters) include conference space. This business-friendly hotel also offers barbecue grills, a vending machine, and a picnic area. Complimentary self parking is available on site.

Mountain Inn & Suites is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • Spa tub
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 215 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision

Property is also known as

Mountain Erwin
Mountain Inn Erwin
Mountain Inn & Suites Hotel
Mountain Inn & Suites Erwin
Mountain Inn & Suites Hotel Erwin

Mountain Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 150 out of 473 reviews" "
Rating 8 - Good. 178 out of 473 reviews" "
Rating 6 - Okay. 93 out of 473 reviews" "
Rating 4 - Poor. 36 out of 473 reviews" "
Rating 2 - Terrible. 16 out of 473 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Carolyn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our water faucet did not work well. Other than that, it was pretty enjoyable. We were surprised at how quiet it was.
Stayed 2 nights in Sep 2024

8/10 Good

Kristin

Our bed was HARD not just firm, but hard. I know that’s a personal preference but made for a rough 2 nights. The room had drywall cut out to access bathroom plumbing (I’m guessing) it was in place but unfinished. The entire hotel smelled like a musty, moldy basement. Wasn’t the worst experience but have stayed in better. Mediocre at best.
Stayed 2 nights in Sep 2024

6/10 Okay

Terry

Traveled with family
Liked: Cleanliness, staff & service
Only one microwave in hallway by elevator and out of order ice machine for entire floor. Totally unacceptable in ky opinion and enough of an imposition that would never consider staying here again regardless of condition in rest of hotel. Needs updating in regards to room amenities.
Stayed 1 night in Aug 2024

6/10 Okay

keith

Liked: Staff & service
1
Stayed 2 nights in Aug 2024

8/10 Good

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Samantha

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I wouldn’t recommend this place
The staff was friendly. The breakfast sucked. There wasn’t enough food we felt like we were taking away from other guests. There was literally 3 sausages and 1 biscuit. The room had holes in the walls. You could smell the mildew and mold.
Stayed 3 nights in Jul 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Cleanliness is Key
The hotel staff were gracious and accommodating and do the very best with what they have. The hotel is in need of investment for general upkeep and maintenance. Examples include peeling wallpaper, bathroom caulking, outside lighting around the pool and perimeter, and stocking 21st century toiletries. Overall, the excellent cleanliness of the pool, room and bathroom was unexpected. The linens were crisp and the mattress was in good condition.
Stayed 2 nights in Jul 2024

8/10 Good

David

Stayed 1 night in Jul 2024

6/10 Okay

William

Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Justin

Stayed 1 night in Jul 2024

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, room comfort
It was good, the only complaint was that you had to ask for breakfast items. We were there for 3 days and nothing was set out, we had to request items from the desk clerk who was on the phone the entire time.
Stayed 3 nights in Jun 2024

10/10 Excellent

Joanne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front dest clerk was super friendly and helpful. She went out of her way to accomodate us
Stayed 1 night in Jun 2024

8/10 Good

DeeAnna

Traveled with family
Stayed 2 nights in May 2024

2/10 Terrible

Barbara

Disliked: Cleanliness, property conditions & facilities
The motel is next to the best Mexican food I’ve eaten in a long time. Breakfast was good the first day but declined over the next two days. The bed cover was dirty. The sheets were stained. I would not recommend this place or stay again.
Stayed 1 night in May 2024

10/10 Excellent

DeeAnna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Katherine E

Liked: Cleanliness, staff & service
Front desk person was awesome
Stayed 1 night in May 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 1 night in May 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and accommodating staff. Property was clean, and the price was fair. I would stay again.
Stayed 1 night in May 2024

6/10 Okay

Andrew

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Lots of people hanging out by my truck all hours of the night from the gas station next door. I spent a lot of time looking out the window to make sure my truck was okay, which in the end it was fine. Beds were pretty hard, electric outlets were hanging by the wires.. breakfast and check in was great though!
Stayed 1 night in Apr 2024

8/10 Good

Maria

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great alternative close to the AT.
Stayed 1 night in Apr 2024

4/10 Poor

ROBERT

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The drapes and chair upholstery were threadbear.
Stayed 1 night in Apr 2024

6/10 Okay

Brian

Disliked: Staff & service, property conditions & facilities
Seemed out dated.. outside looked nice, inside old .. breakfast was lacking
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Stayed 2 nights in Apr 2024

2/10 Terrible

michael

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Totally disappointed
The beds were hard and our backs were killing us from it. The toilet backed up and I was given a plunger, and when trying to call the front desk to get rhe plunger the phone didn't work. Breakfast was terrible rhe front desk person had just a couple of items out for breakfast.
Stayed 1 night in Mar 2024

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024