Quality Inn Downtown

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn Downtown

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Seasonal outdoor pool
Lobby
Free daily on-the-go breakfast

Reviews

7.4 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1900 S Roan St, Johnson City, TN, 37601
  • Tweetsie Trail Trailhead
    17 min walk
  • Yee-Haw Brewing Company
    2 min drive
  • Tipton-Haynes Historic Site
    2 min drive
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    24 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn Downtown

Johnson City hotel close to East Tennessee State University
This hotel features a seasonal outdoor pool, a business center, and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers and a front-desk safe are onsite.
Quality Inn Downtown offers 44 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a seasonal outdoor pool, complimentary newspapers in the lobby, and a front-desk safe. Complimentary self parking is available on site.

Quality Inn Downtown has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hotel Johnson City
Quality Inn Downtown Hotel
Quality Inn Johnson City
Quality Johnson City
Quality Inn Downtown Johnson City
Quality Inn Downtown Hotel Johnson City

Quality Inn Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 139 out of 470 reviews" "
Rating 8 - Good. 156 out of 470 reviews" "
Rating 6 - Okay. 76 out of 470 reviews" "
Rating 4 - Poor. 48 out of 470 reviews" "
Rating 2 - Terrible. 51 out of 470 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Stephanie

Stayed 3 nights in Jun 2024

2/10 Terrible

Joe

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nate

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Staff went above and beyond to ensure our stay was perfect! Pool was clean and perfect temperature. Room was clean and met all expectations.
Stayed 1 night in Jul 2024

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities
The carpet in our room was sticky
Stayed 2 nights in Jul 2024

2/10 Terrible

Tanya

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Area is sketchy with homeless people outside. The toilet is nearly falling off. The carpet is disgusting. Bedding smelled like smoke. Sofa in the room was stained.
Stayed 2 nights in Jul 2024

8/10 Good

Brandon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great Room was clean Pool was well maintained/clean
Stayed 1 night in Jul 2024

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and staff.
The hotel was wonderful. Staff was fabulous. Room very clean and comfortable. Highly recommended.
Stayed 3 nights in Jul 2024

2/10 Terrible

Sara L

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff were professional. The carpet was dirty, just disgusting. The toilet lid was broken, toilet is so low, tub had stains, all bedding had stains and when I looked inside pillow case, the pillow had yellow stains. The shower head pressure was low. Overall, it really needs upgrading. There was a sticker on mirror that said they have room serviced every three days unless you ask for it. I had not seen it though. My trash was overflowing. I had to go to front desk to ask for toilet paper. My family and I will not stay there again.
Stayed 3 nights in Jun 2024

2/10 Terrible

Emma

Stayed 3 nights in Jun 2024

2/10 Terrible

Barb

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

2/10 Terrible

Marleny

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in the first floor and the smoke smell was horrible. It gave me a headache, the carpet is nasty and I had to ask the receptionist to change my room, I found another guest with the same complaint. The hotel should get rid of the carpet and install laminate so the smoke smell would disappear.
Stayed 3 nights in Jun 2024

8/10 Good

Kelly

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The pattern of the carpet made it look like there was sand/dirt all over the carpet. (There wasn't). Very loud (next to highway). Everyone was friendly. Continental breakfast was good. Showers very nice. Pool very nice. Pillows and sheets had questionable smudges.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lisa Jean

Stayed 1 night in Jun 2024

10/10 Excellent

Timothy

Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Anastazia

Traveled with family
Liked: Staff & service, amenities
Polite staff, clean lobby, and good breakfast. Room was somewhat dirty but overall we had a good experience!
Stayed 1 night in Jun 2024

10/10 Excellent

Tracey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent for the money
The ladies were the sweetest at the front desk!!!
Stayed 1 night in Jun 2024

6/10 Okay

robyn

Business traveler, Traveled with family
Liked: Staff & service
It was fine for one night.
Stayed 1 night in May 2024

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stay was very nice. Room was clean and comfortable. Only complaint was they ran out of hot food at breakfast. Half my family got a good breakfast before we checked out and the other half didn’t because we got down there an hour later (but still within breakfast hours). But very nice stay overall. Would recommend and come back.
Stayed 1 night in Jun 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Patrick, Newtown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Audra

Liked: Staff & service
Stayed 3 nights in May 2024