Quality Inn Downtown

2.5 star property

Choose dates to view prices

Photo gallery for Quality Inn Downtown

Exterior
Seasonal outdoor pool
Free daily on-the-go breakfast
Lobby
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1900 S Roan St, Johnson City, TN, 37601
  • Tweetsie Trail Trailhead
    ‪17 min walk‬
  • Yee-Haw Brewing Company
    ‪2 min drive‬
  • Tipton-Haynes Historic Site
    ‪2 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪24 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Smoking (Efficiency)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn Downtown

Johnson City hotel with free breakfast
This hotel features a seasonal outdoor pool, a business center, and a 24-hour front desk. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a TV in a common area and a vending machine.
Quality Inn Downtown offers 44 air-conditioned accommodations with safes and complimentary newspapers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Wireless Internet access is complimentary. A business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a seasonal outdoor pool, a vending machine, and a television in a common area. Complimentary self parking is available on site.

Quality Inn Downtown has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hotel Johnson City
Quality Inn Downtown Hotel
Quality Inn Johnson City
Quality Johnson City
Quality Inn Downtown Johnson City
Quality Inn Downtown Hotel Johnson City

Quality Inn Downtown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 145 out of 485 reviews
Rating 8 - Good. 159 out of 485 reviews
Rating 6 - Okay. 79 out of 485 reviews
Rating 4 - Poor. 50 out of 485 reviews
Rating 2 - Terrible. 52 out of 485 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Monica

Stayed 10 nights in Oct 2024

10/10 Excellent

Sharon

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Nov 2024

2/10 Terrible

Farrah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
There was not a holder for the TP. I did notify but it was never replaced. Not an urgent request but it should be fixed.
Stayed 3 nights in Oct 2024

8/10 Good

Bambi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Convenient to downtown where my son was playing at the Down Home. The only thing that worried me was the unexpected request of a $100 room deposit . Hope I get it back.
Stayed 1 night in Oct 2024

2/10 Terrible

Pedro

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Sep 2024

8/10 Good

Debrah

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was fine. Limited amenities but was clean and ok.
Stayed 1 night in Oct 2024

8/10 Good

Brandi

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Stairwell
Noticed there was only one stairway to second floor. Is that fire code compliant?
Stayed 1 night in Oct 2024

8/10 Good

Cory Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Kelly

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The AC unit was LOUD, rattling horribly. All of the linens in the room were damp. I actually think that the AC unit was blowing out condensation making the room damp. Duvet was dirtt, with burt cigarette holes. The door did not close securely,.had to put a chair up next to the door handle to make it feel a little more secure. Stayed there for a NASCAR race weekend, so it definitely was not "cheep" not many options were available. Will not stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Francine

Stayed 1 night in Jun 2024

2/10 Terrible

Charlie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I walked in my room, turned around and walked right back out. Carpet was gross, paint was nasty in a lot of spots, ceiling was crusty, door barely closed. Just gave me the ick. BUT front desk lady was amazing service
Stayed 1 night in Aug 2024

10/10 Excellent

Hardeep

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room I love that
Stayed 6 nights in Aug 2024

4/10 Poor

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
It's a bit noisy a lot of homeless people around there. The first time I stayed there everything went smooth but the second time they had a new lady up front who didn't know what she was doing. She over charged my bill by hundreds of dollars. She said they only trained her for one day,so its not her falt . Besides that the room was okay. Hot water worked ,but both stays the beds could use updated. They fixed my bill the day of check out
Stayed 2 nights in Aug 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very nice, clean, comfortable, and offeren a nice breakfast. Its the nicest Quality Inn Ive stayed in. Will definitely stay there again.
Stayed 2 nights in Aug 2024

4/10 Poor

Stephanie

Stayed 3 nights in Jun 2024

2/10 Terrible

Joe

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Nate

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Staff went above and beyond to ensure our stay was perfect! Pool was clean and perfect temperature. Room was clean and met all expectations.
Stayed 1 night in Jul 2024

8/10 Good

Marian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Roberta

Traveled with family
Liked: Cleanliness, staff & service, amenities
The carpet in our room was sticky
Stayed 2 nights in Jul 2024

2/10 Terrible

Tanya

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Area is sketchy with homeless people outside. The toilet is nearly falling off. The carpet is disgusting. Bedding smelled like smoke. Sofa in the room was stained.
Stayed 2 nights in Jul 2024