Sleep Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sleep Inn & Suites

Interior
Lobby
Exterior
Hallway
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Pet friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
2020 Franklin Terrace Court, Johnson City, TN, 37604
  • Franklin Woods Community Hospital
    3 min drive
  • Johnson City Mall
    4 min drive
  • Freedom Hall Civic Center
    6 min drive
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    18 min drive

Room options

Suite, 1 King Bed, Non Smoking

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Sleep Inn & Suites

Johnson City hotel close to Johnson City Mall
A fitness center, a business center, and a meeting room are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a banquet hall.
Sleep Inn & Suites offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Sleep Inn & Suites has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a one-time cleaning fee of USD 250.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 300.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sleep Inn Hotel Johnson City
Sleep Inn Johnson City
Sleep Inn & Suites Hotel
Sleep Inn & Suites Johnson City
Sleep Inn & Suites Hotel Johnson City

Sleep Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 279 out of 573 reviews" "
Rating 8 - Good. 167 out of 573 reviews" "
Rating 6 - Okay. 67 out of 573 reviews" "
Rating 4 - Poor. 33 out of 573 reviews" "
Rating 2 - Terrible. 27 out of 573 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Melissa

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The property was very average accept for the condition of the facility. The beds sounded like the springs were busted and were very uncomfortable. The furniture’s finishes were peeling off. This is the 2nd Sleep Inn stay as a “2nd chance” and will not book again.
Stayed 1 night in Sep 2024

10/10 Excellent

Myra Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay wth cleanliness, peace and quite whle being safe.. I will return! Thank you!
Stayed 3 nights in Sep 2024

10/10 Excellent

Ifedolapo

Stayed 1 night in Aug 2024

10/10 Excellent

Lauretta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a nice stay
Stayed 1 night in Aug 2024

10/10 Excellent

Dany

Stayed 1 night in Sep 2024

10/10 Excellent

Charlee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pet friendly and also accommodating to people.
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Will stay at this property again.
Stayed 5 nights in Aug 2024

10/10 Excellent

Wilber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was on top of their game. Very professional. The breakfast was supposed to be continental but it was like a buffet to me and the food was delicious!!! I was very impressed with housekeeping, the room was cleaned daily and I was there 4 days. It’s a 10 out of 10 for me and I will definitely stay there again next year
Stayed 4 nights in Sep 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've stayed here more than once.
Stayed 1 night in Jun 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very nice and cordial staff working there but I didn’t enjoy staying in that environment.
Stayed 5 nights in Aug 2024

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Tracy

Liked: Staff & service
Disliked: Cleanliness, amenities
The hotel smelled clean when we arrived. But the room 208 smelled like a wet dog once the air conditioning kicked in. Very hard to breathe and we left at 8am instead of check out time of 11am. I advised the front desk person of the gross smell.
Stayed 1 night in Aug 2024

6/10 Okay

Geoffrey

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room with a Pugh.
The staff is very friendly and welcoming. The challenge I had was with the room. It smelled of dogs and cigaret smoke. I purchased an air freshener to help but it couldn’t remove all the odors.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Positive experience at a reasonable price
I’ve stayed at multiple Sleep Inns over the years and it’s a consistent positive experience. The breakfast buffet is a bit on the meager side but you won’t starve.
Stayed 1 night in Aug 2024

10/10 Excellent

Rita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the fact it was not on top of everything, quiet, clean but convenient to all the locations we were going to.
Stayed 1 night in Aug 2024

10/10 Excellent

Jamison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Stayed 1 night in Aug 2024

2/10 Terrible

Theresa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the Creep Inn.
Ok. They rejected my first review (guess it was too detailed). So here it is in a nutshell: don’t stay here. Not clean. Cleaning staff didn’t speak the language and pushed into our room and started grabbing towels and garbage as we were trying to pack to leave. And we still had over a half hour until check out. I headed to the car before my husband. It was clear we were packing to leave. Before he left they were making the bed! Not changing the sheets! As I left the manager said, “see you next time”. No, no you won’t. (Other things left out in hopes to let this one pass).
Stayed 1 night in Aug 2024

8/10 Good

Barry, Knoxville

Parking lot and location seemed safe. Room had reasonable clean surfaces. Sheets and towels seemed clean and of good quality. Comfortable soft king mattress. 6 pillows but I always bring my own. Continental breakfast was limited but adequate and tasted good. TV setup frustrating. Ice machine ooo. Staff friendly and professional. Would prob stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Patricia J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the bed comfortable. Restaurant next door was very good. The only thing I didn't like was the temperature of the shower water. It was only lukewarm even early in the evening. And the next day I asked another guest about their shower water temperature and they said the same thing: lukewarm, even though their shower time was early that morning. Since hot showers are a priority for me, I most likely will not stay there again.
Stayed 1 night in Jul 2024

8/10 Good

Deborah

Stayed 1 night in Jul 2024

8/10 Good

Jennifer

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024