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Sleep Inn & Suites

2.5 star property

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Photo gallery for Sleep Inn & Suites

Interior
Hallway
Free daily full breakfast
Reception
Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Free WiFi
  • Parking included
$106
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
2020 Franklin Terrace Court, Johnson City, TN, 37604
  • Johnson City Mall
    ‪3 min drive‬
  • Freedom Hall Civic Center
    ‪6 min drive‬
  • East Tennessee State University
    ‪8 min drive‬
  • Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪20 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(33 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 2 Double Beds, Non Smoking

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(64 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(6 reviews)
  • 325 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sleep Inn & Suites

Johnson City hotel close to Johnson City Mall
A fitness center, a business center, and a meeting room are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, free newspapers, and a banquet hall.
Sleep Inn & Suites offers 70 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided.

This Johnson City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a fitness center, a vending machine, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Sleep Inn & Suites has designated areas for smoking.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Vending machine

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a one-time cleaning fee of USD 250.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 300.00 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 30 per pet, per night plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sleep Inn Hotel Johnson City
Sleep Inn Johnson City
Sleep Inn & Suites Hotel
Sleep Inn & Suites Johnson City
Sleep Inn & Suites Hotel Johnson City

Sleep Inn & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 352 out of 716 reviews
Rating 8 - Good. 210 out of 716 reviews
Rating 6 - Okay. 83 out of 716 reviews
Rating 4 - Poor. 39 out of 716 reviews
Rating 2 - Terrible. 32 out of 716 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

huizhong

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Takes forever to wait for the hot water, shower head not working properly, toilet flush issues, air conditioner loud
Stayed 4 nights in May 2025

6/10 Okay

Erin

Stayed 1 night in May 2025

6/10 Okay

Steve, Fremont

Liked: Staff & service, property conditions & facilities
Had 6 pillows...all were paper thin..tried combing 2 but my head went clear to the mattress and both sides of the pillows enveloped my head. Internet was sometimes non existent...other times worked...this was over 2 days breakfast was mighty sparse would not recommend this location
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Sleep Inn Family Stay

The beds were a bit small and the shower stalls small. But everything was clean. Breakfast was a little meager. BUT, The members of the staff were great!
Stayed 2 nights in May 2025

10/10 Excellent

Beth

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice. The bed slept great. I would stay here again.
Stayed 1 night in May 2025

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay.

Everything was fine. The staff was friendly and efficient. The only negative was that sound carried too well both from the hallway and the rooms on either side. We gathered in the breakfast room to visit with family after dinner.
Stayed 1 night in May 2025

8/10 Good

Antoinette

Liked: Cleanliness, property conditions & facilities, room comfort
Nice room
Stayed 1 night in May 2025

8/10 Good

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice rooms. Really comfy bed. Nice tv. Breakfast was acceptable but I've had better.
Stayed 1 night in May 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

2/10 Terrible

Brian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing stay with a flooded room

Stayed 1 night in May 2025

8/10 Good

Wendy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Sandra

Stayed 2 nights in May 2025

8/10 Good

Cathy

Traveled with family
Disliked: Staff & service
Property was clean....night staff didn't have a personality was short ..like i was bothering him checking in....morning staff when checking out was totally different...they were polite and smiling and greated me
Stayed 1 night in May 2025

10/10 Excellent

Mo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and good experience.
Stayed 1 night in Jan 2025

10/10 Excellent

Steven, Ft Worth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: cleanliness, location, good price. Almost too small. Disliked pocket bathroom door.
Stayed 1 night in Apr 2025

10/10 Excellent

Manon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay. Clean, quiet, and comfortable.

Exactly as expected. Suitably quiet, clean, and comfortable. Average to above hotel breakfast. No complaints.
Stayed 1 night in Apr 2025

10/10 Excellent

Javier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very accommodating
Stayed 2 nights in Mar 2025

10/10 Excellent

Stephanie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a nice stay here for a week. Clean & comfy room. Bathrooms rather small but okay. Good breakfast options. Friendly staff & maintenance.
Stayed 11 nights in Apr 2025

10/10 Excellent

Cristina

Stayed 2 nights in Mar 2025

10/10 Excellent

Jeremy

Stayed 2 nights in Mar 2025

8/10 Good

Terri, Durham

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Jaimie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but not worth $220 a night

Good location. Hotel lobby was clean and welcoming. The room was fine, clean; nothing extraordinary. The bed was very comfortable. I did like having the sink separate from the bathroom. The whole 3rd floor hallway smelled very strongly of curry, which is not a complaint just an observation. The room did not smell at all. Breakfast was good. The nightly rate (we stayed on a Friday night) was outrageous compared to any other day in the month of April. I'm sure that was due to the Nascar race that weekend in Bristol, but for a family coming to Johnson City to tour ETSU, it was very off-putting. That being said, every hotel in the area also increased their rates for that weekend. I would stay here again but not for this price.
Stayed 1 night in Apr 2025