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Best Western Hotel Trier City

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Lobby
Lobby
Food and drink
Junior Suite, 1 Double Bed (Cozy Sitting Corner) | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
Kaiserstrasse 29, Mitte, Trier, Rhineland-Palatinate, 54290
  • Trier Theatre
    ‪3 min walk‬
  • Karl Marx House
    ‪6 min walk‬
  • Imperial Roman Baths
    ‪7 min walk‬
  • Luxembourg (LUX-Findel)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite, 1 Double Bed (Cozy Sitting Corner)

Junior Suite, 1 Double Bed (Cozy Sitting Corner) | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Junior Suite, 1 Double Bed (Cozy Sitting Corner)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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Exterior

Mercure Hotel Trier Porta Nigra

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1002)
The price is $66
per night
$73 total
includes taxes & fees
Feb 25 - Feb 26
Mercure Hotel Trier Porta Nigra

About this property

Best Western Hotel Trier City

Hotel in Mitte
A bar/lounge, a snack bar/deli, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and a library are onsite.
Best Western Hotel Trier City offers 127 accommodations with complimentary bottled water and coffee/tea makers. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This family-friendly hotel also offers a library, a terrace, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge). A total renovation of this property was completed in February 2024.

Best Western Hotel Trier City is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Bar - Onsite bar.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 12 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 12.50 for adults and EUR 6.25 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Bar

Things to do

  • Bicycle storage
  • Billiards/pool table
  • Books
  • Foosball table
  • Library
  • Shopping mall
  • TV in common areas
  • Wine tours

Family friendly

  • Art supplies
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Hardwood flooring in public areas
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1978
  • Comprehensive recycling policy
  • Living plant wall
  • Renovated entire property - February 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 3.745 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 6.25 for children
  • Covered self parking fee: EUR 12 per day
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses solar energy
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

pentahotel Hotel Trier
Best Western Trier City
Trier pentahotel
Trier Penta Hotel
pentahotel Trier-Europahalle Hotel
pentahotel Trier-Europahalle
Best Western Trier City Trier
Best Western Hotel Trier City Hotel
Best Western Hotel Trier City Trier
Best Western Hotel Trier City Hotel Trier

Best Western Hotel Trier City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 135 out of 315 reviews
Rating 8 - Good. 139 out of 315 reviews
Rating 6 - Okay. 30 out of 315 reviews
Rating 4 - Poor. 9 out of 315 reviews
Rating 2 - Terrible. 2 out of 315 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Peter

Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel well situated and welcoming
Stayed 2 nights in Oct 2024

6/10 Okay

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was nice. Just tough to maneuver larger cars.
Stayed 1 night in Sep 2024

8/10 Good

Mrs K M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant two nights in Trier.
Good location for the town and secure underground parking (extra charge). Bed a bit firm for my personal choice. All the facilities worked well. Good breakfast and friendly, helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect. AC was sooooo appreciated during the heatwave.
Stayed 2 nights in Jun 2024

8/10 Good

Elizabeth

Stayed 3 nights in Jul 2024

10/10 Excellent

Sheldon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Very nice hotel
Stayed 1 night in Jun 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable rooms, equipped with kettle. Location ok, about 15 mins walk to main attractions
Stayed 3 nights in Jun 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, room comfort
Fantastic Hotel
Infinitely better than their webpage would have you believe. Really clean and spacious room and a fantastic breakfast to set you up for the next day. The covered outside bar at the front of the hotel is stunning. Parking under the hotel is hassle free and good value at €12 per day. The hotel is conveniently situated for the old town, which is only a 2 minute walk. Lastly, the staff are a joy to behold, nothing is too much trouble. Unfortunately I have no idea on the eco credentials of this hotel. Highly recommended
Outside bar
Room
Reception
To the breakfast bar
Stayed 1 night in Jun 2024

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
air conditioning did not work no refrigerator
Stayed 2 nights in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty good
I'd never considered staying at a Best Western in Europe, but this was a pleasant surprise. Well located, specious, friendly.
Stayed 3 nights in May 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Frederick R

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great walking location to the Christmas Markets
Stayed 1 night in Dec 2023

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Older hotel, but nice and well equipped. In a great location. Room was clean. Very nice breakfast (for a price). AC did not work all that well, could not adjust the temp or airflow.
Stayed 2 nights in Sep 2023

10/10 Excellent

Wendy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for exploring Trier. A beautiful city with so many interesting buildings. The hotel is lovely and easy to find. The staff are friendly and helpful. Parking at 12 euros a night is a huge bonus. Public areas are very nice. Breakfast excellent with lots of choice. Our room was large, quiet, very clean and comfortable. Good wifi. Nothing to fault at all.
Stayed 1 night in Sep 2023

6/10 Okay

Raleigh

Traveled with family
Liked: Cleanliness, staff & service, room comfort
International Bus Tour Haven
Hotel was filled with several bus tours making it difficult to use the elevators, lobby and breakfast area. Parking was easy and cheap. Room was okay, clean, had opening windows and an AC. The bathroom was a surprise. The shower tub combo had a massive rain head shower with great water pressue, which was nice after our long day of touring. Breakfast was pricey.
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Disliked: Staff & service
Such a shame. Lack of service. Waiting 10min at bar and being ignored while others arrive and are served, room cleaning turning up at 9:10am on day of departure (12am ckeckout) and wanting to get in, cups in bathroom smelling of cigarettes, water bottle provided already open...
Stayed 1 night in Aug 2023

10/10 Excellent

Tatyana

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was cozy, had everything we needed. Very close walking to attractions, dining, bank, gas station. Super convenient. Pleasant English-speaking service desk attendants. Our stay was very positive.
Stayed 2 nights in Jul 2023

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance to the train sation.
Stayed 1 night in Jun 2023

10/10 Excellent

Morgan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is conveniently located with friendly staff. I disliked that the outdoor patio area is also the smoking area which does not give a welcome vibe to the Hotel.
Stayed 6 nights in May 2023

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great location, good breakfast,, parking available, walk to town , nice room
Stayed 3 nights in Apr 2023

10/10 Excellent

Carol

Stayed 1 night in Mar 2023