2/10 Terrible
Teresa
Traveled with partner
Sep 24, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was among one of the worst hotels we have ever stayed at. There is no free breakfast (it was advertised), the lobby access was a small window that had to be slid open if you wanted to talk to someone. room had cobwebs and spiders on ceiling, carpet dirty, bathtub had hole in it. we were awoke at 1 am because of loud rap music, the room next to us had a guy who sat outside and smoked all the time. I have COPD an smoke came under the door. we got this room because it was close to our granddaughters and was not rated that badly. We were suppose to stay 3 nights, stayed 1 and ate the cost for the second night. They overcharged us when we checked in and the cost was not what the web site said when booked. Please go a few miles out of Trion and stay this place is not worth $20 a night let alone the $80 they charged us. I don't understand why cleaning a hotel room has to be such a big deal. Use a webster on the ceiling for heavens sake. We had to ask for a blanket because the bed had a very light thin sheet and cover that was like a hankerchief. I would like to give you something good about this place, but honestly I just cannot.
Teresa
Stayed 3 nights in Sep 2025
