Holiday Inn Express & Suites Trois Rivieres Ouest, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Trois Rivieres Ouest, an IHG Hotel

In-room safe, desk, blackout drapes, soundproofing
Exterior
Exterior
Exterior
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

Map
2000 Rue des Grand-Marches, Trois-Rivieres, QC, G8Z 1B7
  • University of Quebec in Trois-Rivieres
    5 min drive
  • Croisières/Cruises
    6 min drive
  • Rotisserie Royal
    3 min drive
  • Trois-Rivieres, QC (YRQ)
    17 min drive

Room options

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn Express & Suites Trois Rivieres Ouest, an IHG Hotel

Trois-Rivieres hotel with indoor pool
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Holiday Inn Express & Suites Trois Rivieres Ouest, an IHG Hotel offers 111 accommodations with safes and complimentary newspapers. A pillow menu is available. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Trois-Rivieres hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express & Suites Trois Rivieres Ouest, an IHG Hotel features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Complimentary self parking is available on site.

Holiday Inn Express & Suites Trois Rivieres Ouest, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 35.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 50 (subject to availability)
  • Rollaway bed fee: CAD 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Property Registration Number 2025-02-28, 297334

We should mention

Pool access available from 8 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Trois Rivieres Ouest Hotel
Holiday Inn Express Ouest Hotel
Holiday Inn Express Trois Rivieres Ouest
Holiday Inn Express Ouest
Holiday Inn Express Suites Trois Rivieres Ouest

Holiday Inn Express & Suites Trois Rivieres Ouest, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 644 out of 1006 reviews" "
Rating 8 - Good. 253 out of 1006 reviews" "
Rating 6 - Okay. 67 out of 1006 reviews" "
Rating 4 - Poor. 22 out of 1006 reviews" "
Rating 2 - Terrible. 20 out of 1006 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and good friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Elisabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must say that Stephany and Philippe have gone beyond their duties and I want thank them specially! The hotel is lovely and I would highly recommend it to anyone that stops in Three River! Very clean and quiet!
Stayed 1 night in Sep 2024

10/10 Excellent

Shawn

Stayed 1 night in Aug 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel room was lovely and clean. The noise level was high. We could hear other people walking above us. We heard people talking in hallway and noises coming from neighboring rooms.
Stayed 1 night in Sep 2024

6/10 Okay

Dan

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
no water pressure at 4 th floor
Stayed 1 night in Sep 2024

6/10 Okay

Simon

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beaux lieux mais staff peu compétent et mêlés, lents à réagir et se sont trompés de chambres.
Stayed 1 night in Aug 2024

10/10 Excellent

B

Stayed 1 night in Sep 2024

10/10 Excellent

Khawar

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Aug 2024

8/10 Good

Ming

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
the room is a brand new renovation. It is spotless. but breakfast is very crowded!
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

ROD

Traveled with family and small children, Traveled with family
Liked: Property conditions & facilities
Great place to stop for the night on your road trip. Clean and modern. Breakfast was good too.
Stayed 1 night in Aug 2024

10/10 Excellent

Edith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New building. Very nice. Bed confortable. We recommend
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable bed, practical
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Priscilla

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We booked for the pool and it was no operational. They should have updated their website. Also there was no parking and too many ppl taking food to go which left not much for others
Stayed 1 night in Aug 2024

10/10 Excellent

André-Philippe

Nice stay
Stayed 3 nights in Aug 2024

4/10 Poor

Rajeshwar

Disliked: Amenities, property conditions & facilities
Pool wasn’t available for whole evening. Breakfast was terrible. Juice machine service highly diluted watery juice, hot breakfast was empty and replacement took forever. Oatmeal was never refilled even though breakfast hour was still going on.
Stayed 1 night in Aug 2024

10/10 Excellent

Abe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with the stay. Friendly staff and clean hotel.
Stayed 1 night in Aug 2024

4/10 Poor

Giovanni

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were sadly disappointed with our stay, especially for the cost of the hotel per night. The facility itself is not being maintained. Although the lobby is very beautiful and was recently renovated, the hotel room had a strong chemical smell (similar to what a urinal smells like), and the bedding had large brown stains on the pillow cases and sheets. The laminate flooring in the room is damaged and buckling. It appears they used a residential, low traffic product that is not holding up well. The view was also nothing special, as it was essentially of the alleyway. The body soap and shampoo are held in large containers mounted in the shower for all guests to share, and the body soap was clumpy and discoloured. When we asked the front desk for replacement soap, we were rudely offered 2 miniature personal use soap bars for an entire family. There were no extra blankets or pillows in the room either (usually found in the closet or drawers). The pool facility is in poor condition. The safety handrail is completely loose and very dangerous, pool water was cloudy and caused our eyes to burn and my child to develop a rash. The pool lining is worn out and buckling beneath your feet in the water, creating a trip hazard. The edge of the pool is discoloured and has a dirty brown coloured mildew around its entirety. The breakfast was very decent, however, we were there very early so I am not sure if that quality was maintained after the morning rush arrived.
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast; very clean hotel
Stayed 1 night in Jul 2024

4/10 Poor

Manon

Stayed 1 night in Jul 2024

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with very friendly staff!
Stayed 3 nights in Jul 2024

10/10 Excellent

Cameron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the staff were very friendly!
Stayed 4 nights in Jul 2024