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Home Hotel Aurora

3.5 star property

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Photo gallery for Home Hotel Aurora

Outdoor spa tub
Lobby
View from property
Lobby lounge
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • 24/7 front desk
  • Pet friendly

Explore the area

Map
Sjøgata 19-21, Tromsø, 9291
  • Tromso Cathedral
    ‪3 min walk‬
  • Polaria
    ‪11 min walk‬
  • Tromso Lapland
    ‪5 min drive‬
  • Tromsø (TOS-Langnes)
    ‪17 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Superior Double Room, 1 Double Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Moderate Room, 1 Double Bed (Includes a light evening meal)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Moderate Room, 1 Double Bed (Includes a light evening meal)

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior

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  • Free WiFi
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  • Gym
4.3 out of 5, Excellent, (1009)
The price is $146
per night
$163 total
includes taxes & fees
Apr 5 - Apr 6
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About this property

Home Hotel Aurora

3.5-star Tromsø hotel with restaurant
A restaurant, a fitness center, and a sauna are available at this smoke-free hotel. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a hot tub, and self parking. Housekeeping is available on request.
Home Hotel Aurora offers 121 accommodations with hair dryers. LCD televisions come with digital channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a hot tub, a sauna, and a fitness center.
In addition to a hot tub, Home Hotel Aurora features a sauna and a fitness center. The hotel offers a restaurant. A complimentary breakfast is served on weekdays. Wireless Internet access is complimentary.

Event facilities measuring 2153 square feet (200 square meters) include a conference center. This business-friendly hotel also offers multilingual staff, a garden, and coffee/tea in a common area. Onsite parking is available (surcharge), along with a car charging station.

Home Hotel Aurora is a smoke-free property.

A complimentary buffet breakfast is served between 7:00 AM and 10:00 AM on weekdays.
Restaurant Aurora - This buffet restaurant serves breakfast, dinner, and light fare.

Languages

English, German, Norwegian, Polish, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (NOK 200 per day)

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Restaurant Aurora

Things to do

  • Bicycle storage
  • Gym
  • Hot tub
  • Sauna
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Conference center (2,153 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 5 floors
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable tableware
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of NOK 250 per pet, per stay

Children and extra beds

Children are welcome
3 children, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NOK 350.0 per night
Cribs (infant beds) are available for NOK 100.0 per night

Property payment types

Important information

Optional extras

  • Self parking fee: NOK 200 per day
  • Pet fee: NOK 250 per pet, per stay
  • Crib (infant bed) fee: NOK 100.0 per night
  • Rollaway bed fee: NOK 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Clarion Bryggen
Clarion Bryggen Tromso
Clarion Hotel Bryggen
Clarion Hotel Bryggen Tromso
Clarion Collection Hotel Aurora Tromso
Clarion Collection Hotel Aurora
Clarion Collection Aurora Tromso
Clarion Collection Aurora
Clarion Tromso
Tromsø Clarion

Home Hotel Aurora Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 473 out of 1006 reviews
Rating 8 - Good. 378 out of 1006 reviews
Rating 6 - Okay. 112 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great, with a view of the harbour from the ground floor dining area and the rooftop jacuzzi. They offer complimentary light dinner and fika (afternoon snack, usually cake) on top of the braekfast. Food quality was only ok most of the time, but it was fine. They do charge for the jacuzzi, but the sauna and gym are free. When we checked in we had to wait for 15 minutes because reception was inexplicably empty, but when they were there they were generally helpful. Room was standard for hotels at this range.
Stayed 5 nights in Dec 2024

8/10 Good

Sian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location, and the light meal that’s included saves a fortune on eating out!
Stayed 4 nights in Dec 2024

10/10 Excellent

KELLY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe location. Upon arrival they rushed us to dinner (was included) before they shut down the dinner line. After they welcomed us. They also stored our bags while we ate. Room was upgrade. Room included bathtub and shower. Heated bath floor. Kettle for tea and coffee. Hot chocolate would be appreciated. No scheduled house keeping, but available upon request. Bus from the airport drops you off at the hotel and at several locations within walking distance. Shopping all around for blocks. It’s right on the water front and only 5 min walk to the central bus station when many of the tours depart and end. Get the breakfast and dinner option. It was definitely worth it. They also have tea at 3:00 or they call it cake. Over all worth the money for the stay. It’s an expensive town and the included meals were worth it. We always felt safe walking the area. Ice and snow was a different issue. Enjoy your stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are all really friendly and helpful, the hotel its self is clean from top to bottom. If I could give it more ratings I would. Can highly recommend staying at the Clarion collection Hotel Aurora. We will be back 😊
Stayed 4 nights in Nov 2024

10/10 Excellent

Ming Hin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very useful sauna in the property that opens from morning to night
Stayed 4 nights in Nov 2024

6/10 Okay

Olivia

Traveled with family
At the downtown area
Stayed 1 night in Nov 2024

10/10 Excellent

Line

Stayed 3 nights in Nov 2024

2/10 Terrible

Alejandra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was great! Location was super convenient to all of the fun stuff Tromsø has to offer. Dining, tours, etc. all walking distance. It’s also right on the water with great views of the harbor and across. Only issues were that staff doesn’t answer the phone and rarely was anyone at the front desk. It was kind of odd. But no issues, so no biggie.
Stayed 3 nights in Nov 2024

8/10 Good

Christopher, Thatcham

Traveled with family
Liked: Cleanliness, staff & service, amenities
Comfortable hotel in an excellent location. Very clean, but tired-looking rooms with furniture showing clear signs of wear. Nice bathroom and shower. Friendly and helpful staff and included half board very pleasant, if not spectacular. Expensive for what it is, but no different to other hotels in Tromso from that perspective.
Stayed 4 nights in Nov 2024

8/10 Good

Julia

Traveled with family
Liked: Staff & service
The location, in the heart of Tromso is perfect. The staff was friendly and helpful. The rooms are a bit worn down and the beds were very soft. Personally I did not like that the rooms are not automatically cleaned and the towels changed every few days. I do not want to think about this on my holiday and ask for service. We liked that breakfast and dinner were included in the price. Dinner is a small buffet, no gourmet food but fine and saves a lot of money.
Stayed 4 nights in Nov 2024

10/10 Excellent

DORI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great! Arrived too early to check in, but hotel gave us the option to leave our luggage in a secure location if we wanted to explore area around hotel while waiting for room- which is what we did. Check in was easy, room was clean and beds were comfortable. The front desk and information desk were always helpful & friendly during stay. The breakfast was amazing! Plus afternoon cake ANd dinner (which were only had once during stay) were good as well. Didn’t make use of sauna or gym, but the gym was on top floor, overlooking the water, so it would be a nice place to use. All in all, great stay!
Stayed 4 nights in Nov 2024

10/10 Excellent

Kam Sheung Kamy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Cheuk Man

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Nov 2024

10/10 Excellent

Ng Yong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is quite fine and being conveniently located within walking distance of several attractions in the city town, making it a good choice for those looking to explore the area on foot.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria Rosa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Raheman, Gibraltar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in a great location. Great breakfast. Everywhere in Tromsø was walkable from the hotel. The staff were friendly and able to give advice. The room was comfortable. The only thing letting it down snot was the public areas need refurbishing. Otherwise a good hotel and recommended to stay.
Stayed 5 nights in Oct 2024

10/10 Excellent

Peter and

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Clarion Aurora. We only knocked off one star. Staff front desk was not aware if local calls would be charged to the room. I was asked to ask the next attendant on the next shift. I would think this would be a question staff should know, and if they dont know, I would think they would find out, not ask me to ask the next person.
Stayed 2 nights in Nov 2024

8/10 Good

Benjamin, Ilford

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Pros: buffet breakfast, buffet dinner, tea/coffee and cake every day. Tea/coffee/water available anytime on the ground floor. Good location. Cons: no kettle in the room, no safe, rooms only cleaned on request, need to take out own rubbish and obtain new towels from reception.
Stayed 7 nights in Oct 2024

8/10 Good

Amy

Liked: Cleanliness, property conditions & facilities, room comfort
Nice location, on site parking, loved the jacuzzi
We booked this one because of the rooftop jacuzzi - we didn't realize until after we got there that it was a surcharge to reserve it. I like that we had it to ourselves, but it was very nickel and dimey. We chose not to eat at the hotel for the free dinner because it was a very specific meal that didn't look appealing to us the nights we stayed there. We stopped by for coffee and cake hour and they only had lemon cake and the coffee machine was broken, so that was a little disappointing. The room was very small and didn't have a fridge, but the location was great and they had parking on site (it was an additional fee, but at least it was right at the front of the hotel). The beds were comfortable and the staff was very friendly.
Stayed 2 nights in Oct 2024

4/10 Poor

William Patrick McPhilamy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately, there's not a lot of positive feedback for this property.
Stayed 5 nights in Oct 2024

10/10 Excellent

KAROL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location
Stayed 1 night in Sep 2024

8/10 Good

Silva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good stay, staff are friendly and helpful!
Stayed 11 nights in Oct 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024