This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and free use of bicycles. Housekeeping is available once per stay.
Smarthotel Tromso offers 160 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with cable channels.
Bathrooms include showers. This Tromsø hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.
Recreational amenities at the hotel include complimentary bicycles.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Tromsø hotel also offers ski storage, tour/ticket assistance, and coffee/tea in a common area.
Smarthotel Tromso is a smoke-free property.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Smarthotel Tromso has a restaurant on site.
Languages
English, Norwegian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Ski shuttle nearby
Food and drink
Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NOK 195 for adults and NOK 89 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Things to do
Free bicycle rentals
Ski storage
TV in common areas
Family friendly
Snack bar/deli
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Tour and ticket assistance
Business services
Computer station
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel
More
1 building
5 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
Built in 2013
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
Reusable cups
Reusable tableware
Smoke-free property
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
26-inch TV with cable channels
More
Air conditioning
Bulk dispensers for toiletries
Desk
Water-efficient showers
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately NOK 195 for adults and NOK 89 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Property is also known as
Smarthotel Tromso Hotel
Smarthotel Hotel Tromso
Smarthotel Tromso
Tromso Smarthotel
Smarthotel Tromso Hotel
Smarthotel Tromso Tromsø
Smarthotel Tromso Hotel Tromsø
Smarthotel Tromso Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Room is tiny, not suitable for anything other than a short stay and also has no amenities (kettle etc). Staff are generally unfriendly. Room and hotel was clean
It was fine, the bed was comfortable. The room was tiny and had no circulation however so we had to have the window open to get some sleep which of course then would make the room very cold after a while lol. The staff I'm a bit mixed on. Some of the staff were very friendly, but some of the younger staff were incredibly unprofessional. A couple of the younger ones were loudly on phone calls having inappropriate conversations, again, very loudly lol.
The room is smaller than one could imagine until you're in it.
Breakfast was pretty good.
Overall it was an okay stay, but I would not stay here again if there were other options available.
Ashley
Stayed 6 nights in Dec 2024
6/10 Okay
Julie Catherine
Traveled with partner
Jan 2, 2025
Liked: Cleanliness, staff & service, amenities
On arrival at th smarthotel it was easy to check-in and find our room, room was very small, bed right up to the wall at side and end but was comfortable only one pillow each and quilt didn't cover the bed so luckily there was two. Bathroom was adequate
Breakfast had a good selection of cooked and cold foods but if you've not booked through hotels own website its not included and costs around £14 per head, on our visit we were on the fourth floor and unfortunately the second day we were there the lift broke and was not fixed two days later when we left which ment we had to drag our bags down 4 flights of stairs
Overall though its a nice hotel in a good location a short walk to shops and harbour.
Its a cheap and cheerful hotel which is close to the main attraction/tour pickups in Tromsø. The room was very basic and by no way, a luxury hotel (hotel is not claiming this). You get a bed, small desk and a bathroom. Would reccomend if you are visting for a couple of days and happy to accept a small basic room. Money saved can be spent on the expensive tours! Overall, would stay again!
Great location for a few days in Tromso. Walking distance to the main shopping street (just a couple of mins) and the harbour and bridge are close by. This was the main plus for us.
Rooms are clean and modern and the hotel feels safe.
Airport shuttle bus just a few minute walk so access was easy.
Reception staff helpful and you can get food on site if you want it.
Overall, very happy with our stay and would recommend
Room was tiny but perfectly clean and efficient, and had everything I needed for my stay. Bedding was good. Staff was helpful and courteous. Breakfast choices were good. Walking distance to restaurants and downtown center. Felt safe in the neighborhood.