Smarthotel Tromso

3.0 star property

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Photo gallery for Smarthotel Tromso

Superior Room | Desk, blackout drapes, free WiFi, bed sheets
Reception
Point of interest
Point of interest
Bicycling

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
Vestregata 6, Tromsø, 9008
  • Tromso Cathedral
    ‪3 min walk‬
  • Polaria
    ‪8 min walk‬
  • Tromso Lapland
    ‪4 min drive‬
  • Tromsø (TOS-Langnes)
    ‪7 min drive‬

Room options

Double Room

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About this property

Smarthotel Tromso

3-star Tromsø hotel walkable to Tromso Cathedral
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and free use of bicycles. Housekeeping is available once per stay.
Smarthotel Tromso offers 160 air-conditioned accommodations with hair dryers and blackout drapes/curtains. Televisions come with cable channels.

Bathrooms include showers. This Tromsø hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided once per stay.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. This Tromsø hotel also offers ski storage, tour/ticket assistance, and coffee/tea in a common area.

Smarthotel Tromso is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Smarthotel Tromso has a restaurant on site.

Languages

English, Norwegian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NOK 195 for adults and NOK 89 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Free bicycle rentals
  • Ski storage
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 26-inch TV with cable channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NOK 195 for adults and NOK 89 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Smarthotel Tromso Hotel
Smarthotel Hotel Tromso
Smarthotel Tromso
Tromso Smarthotel
Smarthotel Tromso Hotel
Smarthotel Tromso Tromsø
Smarthotel Tromso Hotel Tromsø

Smarthotel Tromso Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 368 out of 1002 reviews
Rating 8 - Good. 415 out of 1002 reviews
Rating 6 - Okay. 143 out of 1002 reviews
Rating 4 - Poor. 47 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Jørgen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

April

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Eiko

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

4/10 Poor

Sreya

Disliked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 7 nights in Dec 2024

4/10 Poor

Nathan

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Room is tiny, not suitable for anything other than a short stay and also has no amenities (kettle etc). Staff are generally unfriendly. Room and hotel was clean
Stayed 7 nights in Dec 2024

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great value and location
Stayed 2 nights in Jan 2025

6/10 Okay

Ashley

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It was fine, the bed was comfortable. The room was tiny and had no circulation however so we had to have the window open to get some sleep which of course then would make the room very cold after a while lol. The staff I'm a bit mixed on. Some of the staff were very friendly, but some of the younger staff were incredibly unprofessional. A couple of the younger ones were loudly on phone calls having inappropriate conversations, again, very loudly lol. The room is smaller than one could imagine until you're in it. Breakfast was pretty good. Overall it was an okay stay, but I would not stay here again if there were other options available.
Stayed 6 nights in Dec 2024

6/10 Okay

Julie Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
On arrival at th smarthotel it was easy to check-in and find our room, room was very small, bed right up to the wall at side and end but was comfortable only one pillow each and quilt didn't cover the bed so luckily there was two. Bathroom was adequate Breakfast had a good selection of cooked and cold foods but if you've not booked through hotels own website its not included and costs around £14 per head, on our visit we were on the fourth floor and unfortunately the second day we were there the lift broke and was not fixed two days later when we left which ment we had to drag our bags down 4 flights of stairs Overall though its a nice hotel in a good location a short walk to shops and harbour.
Stayed 4 nights in Dec 2024

6/10 Okay

Randy

Stayed 2 nights in Dec 2024

10/10 Excellent

Andreas

Stayed 1 night in Dec 2024

8/10 Good

Sabine

Liked: Cleanliness, staff & service
Stayed 8 nights in Dec 2024

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Zavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Tanisha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very small. Comfortable bed. Good location.
Stayed 4 nights in Nov 2024

10/10 Excellent

Glenn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a cheap and cheerful hotel which is close to the main attraction/tour pickups in Tromsø. The room was very basic and by no way, a luxury hotel (hotel is not claiming this). You get a bed, small desk and a bathroom. Would reccomend if you are visting for a couple of days and happy to accept a small basic room. Money saved can be spent on the expensive tours! Overall, would stay again!
Stayed 4 nights in Nov 2024

10/10 Excellent

Anabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near city center. Good rooms, heated.
Stayed 4 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a short break
The place was basic, but good. Everything worked andcwas clean. Great shower. Great breakfast and lovely staff
Stayed 3 nights in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for us
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Clean, quiet and comfy.
Stayed 3 nights in Nov 2024

8/10 Good

Daniel Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a few days in Tromso. Walking distance to the main shopping street (just a couple of mins) and the harbour and bridge are close by. This was the main plus for us. Rooms are clean and modern and the hotel feels safe. Airport shuttle bus just a few minute walk so access was easy. Reception staff helpful and you can get food on site if you want it. Overall, very happy with our stay and would recommend
Stayed 4 nights in Oct 2024

8/10 Good

Derek

Stayed 5 nights in Sep 2024

10/10 Excellent

MARIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción, pequeño, confortable, buena limpieza y se camina fácilmente a todos los puntos turísticos
Stayed 4 nights in Oct 2024

8/10 Good

Umesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Patsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was tiny but perfectly clean and efficient, and had everything I needed for my stay. Bedding was good. Staff was helpful and courteous. Breakfast choices were good. Walking distance to restaurants and downtown center. Felt safe in the neighborhood.
Stayed 3 nights in Aug 2024