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Thon Hotel Polar

3.0 star property

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Business Room, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar
Free daily buffet breakfast
Lobby
Business center
Business Room, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Grønnegata 45, Tromsø, 9008
  • Tromso Cathedral
    ‪1 min walk‬
  • Polaria
    ‪6 min walk‬
  • Tromso Lapland
    ‪4 min drive‬
  • Tromsø (TOS-Langnes)
    ‪8 min drive‬

Room options

Room, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Single Room, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Twin Room, Non Smoking

9.0 out of 10
Wonderful
(16 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Room, Non Smoking

Business Room, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Business Room, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Standard Room, 1 Queen Bed, Non Smoking

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds, Non Smoking (Standard)

Family Room, 2 Double Beds, Non Smoking (Standard) | 1 bedroom, premium bedding, pillowtop beds, minibar

Family Room, 2 Double Beds, Non Smoking (Standard)

9.2 out of 10
Wonderful
(5 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room - Basic, 1 Double bed

Double Room - Basic, 1 Double bed | 1 bedroom, premium bedding, pillowtop beds, minibar

Double Room - Basic, 1 Double bed

8.8 out of 10
Excellent
(13 reviews)
  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Standard Double Room, Non Smoking

8.8 out of 10
Excellent
(45 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Thon Hotel Polar

Tromsø hotel close to Tromso Lapland
Along with a restaurant, this smoke-free hotel has a health club and a conference center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Thon Hotel Polar offers 131 accommodations with minibars and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Tromsø hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a health club, a vending machine, and concierge services.

Thon Hotel Polar is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Thon Hotel Polar has a restaurant serving lunch and dinner.

Languages

English, Norwegian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (NOK 290 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant

Restaurants on site

  • Egon Restaurant

Things to do

  • Golf
  • Health club

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of NOK 400 per accommodation, per stay, plus a deposit of NOK 400 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NOK 200.0 per night
Cribs (infant beds) are available for NOK 100.0 per night

Property payment types

Important information

Optional extras

  • Nearby parking fee: NOK 290 per day
  • Pet deposit: NOK 400 per stay
  • Pet fee: NOK 400 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NOK 100.0 per night
  • Rollaway bed fee: NOK 200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Thon Polar
Thon Hotel Polar
Thon Hotel Polar Tromso
Thon Polar
Thon Polar Hotel
Thon Polar Tromso
Thon Hotel Polar Hotel
Thon Hotel Polar Tromsø
Thon Hotel Polar Hotel Tromsø

Thon Hotel Polar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 442 out of 955 reviews
Rating 8 - Good. 378 out of 955 reviews
Rating 6 - Okay. 106 out of 955 reviews
Rating 4 - Poor. 20 out of 955 reviews
Rating 2 - Terrible. 9 out of 955 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel was bare minimum. Small shower. Carpet was dirty and old. Rooms need to be updated. Restaurant had delicious food.
Stayed 2 nights in Apr 2025

6/10 Okay

Andrew

Disliked: Staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Aruna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. The rooms/beds were comfortable, and the front desk staff were very helpful. We would definitely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

EDWIN KEE CHEONG

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is on the small side, however Thon group of hotels that boasts to have the best breakfast spread in Norway definitely holds some truth to it. Throughout my many hotels stay in Norway, I found their breakfast to be the best so far. Reception was friendly albeit check-in was a little slow due to only 1 person attending to multiple customers.
Stayed 1 night in Mar 2025

10/10 Excellent

Arti

Liked: Cleanliness, staff & service, property conditions & facilities
Really great value for money. Breakfast was great. There's free coffee with Nespresso pods in the area just off reception. All the staff were super helpful. Rooms are basic but comfortable and clean.
Stayed 3 nights in Mar 2025

8/10 Good

lynn

Traveled with partner
Liked: Cleanliness, amenities
only stayed for 1 night due to cancelled flight checked in after midnight was extremely expensive for a tiny room with a very small double bed. would not recommend staying for more than 1 night. breakfast was good
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the shuffle board.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan, Frome

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a great location right in the centre of Tromso. Rooms are clean fresh and warm. The breakfast selection was amazing with loads of choice. Would definitely stay there again in the future
Stayed 3 nights in Mar 2025

8/10 Good

Simon

Stayed 2 nights in Feb 2025

10/10 Excellent

Jane King

Stayed 1 night in Feb 2025

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

I'm a single woman with a 10 year old son and we had a wonderful time here. The staff were so friendly and helpful. The beds were super comfy, the room was lovely and warm. The quilts were really good quality down and little things like that make all the difference! My son and I loved the breakfast, a great variety to choose from. My son is really fussy so that's a massive compliment. The hotel was impeccably clean and I loved the body lotion in the rooms. The staff made the hotel amazing, it was good without but the friendly staff who couldn't do enough to help, really made our holiday. Thank you all at hotel thon polar. We had an amazing holiday and I hope to come back later in the year!
Stayed 4 nights in Feb 2025

10/10 Excellent

Ori

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff and clean, comfortable rooms. Enjoyed our stay.
Stayed 1 night in Feb 2025

6/10 Okay

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small rooms, lack of storage space

The hotel is fine, but has problem: the rooms are very small and there is not really much space to put suitcases. Tricky, as there's not much storage, and they don't fit under the bed. As two people with two suitcases we found it very difficult to organise stuff.
Stayed 2 nights in Feb 2025

8/10 Good

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a perfect location for exploring the city of Tromso… Easy access to everything that you needed. Rooms were quite small, but we were able to manage just fine. Breakfast was delicious and staff was friendly and helpful.
Stayed 5 nights in Feb 2025

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Excellent rooms and breakfast.
Stayed 5 nights in Feb 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the city centre, close to everything. Staff were helpful and breakfast buffet was fantastic!
Stayed 3 nights in Feb 2025

6/10 Okay

PETER

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not stay here again. Despite asking at reception if our room would be cleaned, it wasn’t. So we had to request clean towels. Also there was no hand soap or shower gel, it simply hadn’t been topped up enough. Breakfast is very good to be fair but the hotel is poorly managed. There’s a coffee machine by the reception area which I thought was a bonus but 1) no milk and when I asked for it they didn’t have it and 2) stacks of dirty cups just left there not cleaned away. Hotel rooms are tiny, it big enough to open your case unless it’s on the bed. Location is good. But I wouldn’t stay again, the basics like cleanliness and housekeeping have put me off
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness

Not great, very average stay!

Friendly staff, good breakfast and that's where it kind of ended for us. Our room was located on the 2nd floor on the road side and it was super noisy. The windows are not even double glazed which means you can hear everything coming from the street level. In addition, the room noise insulation is very poor, we could hear all sorts of noises coming from other rooms. You can tell that it's an older hotel they tried to revamp but they didn't do a great job. Regarding the cleanliness of the room, it was quite poor too. The sink was not draining well so we would find yellow water that had returned from the almost blocked pipes, every morning. Additionally, the floor had not been moped for a long time since there were layers of dust under the desk and other areas of the room. Overall, for £230 a night we were very disappointed by the state of the double room we stayed at.
Stayed 5 nights in Jan 2025

6/10 Okay

Erica

Disliked: Staff & service
Not once did anyone ask me how my stay went, and the internet TV didn’t work. I notified two staff persons of this. One said “check in with us tomorrow” and so I did. The second affiliate was kind enough to come up to my room to troubleshoot but upon concluding the port was broken, “they’d send a technician.” I never heard anything about it again. This hotel was very expensive for such poor service. It would be advisable to spend just a bit more at a more reputable brand such as Radisson.
Stayed 6 nights in Jan 2025

10/10 Excellent

JOSEPH, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful, especially when we attempted to speak Norwegian. The complimentary breakfast was amazing, with a variety of different food items and drinks to choose from. No complaints. This place is excellent!
Stayed 4 nights in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Alex

Disliked: Cleanliness, staff & service

Good and bad

First trip to Tromso, great breakfast and good food staff, cleaning staff weren’t. We were missed in our clean one day and no towels were replaced on another, this was an inconvenience and a disappointment given the high cost to stay here. Unfortunately we will not return.
Stayed 4 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

8/10 Good

Julio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Spacious room. Great breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leilei

Stayed 2 nights in Dec 2024