Along with a restaurant, this smoke-free hotel has a health club and a conference center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Thon Hotel Polar offers 131 accommodations with minibars and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.
This Tromsø hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a health club, a vending machine, and concierge services.
Thon Hotel Polar is a smoke-free property.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Thon Hotel Polar has a restaurant serving lunch and dinner.
Languages
English, Norwegian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (NOK 290 per day)
Food and drink
Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
A restaurant
Restaurants on site
Egon Restaurant
Things to do
Golf
Health club
Family friendly
Crib (surcharge)
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Computer station
Conference center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
More
9 floors
Banquet hall
Smoke-free property
Room amenities
Bedroom
Crib (surcharge)
Pillowtop mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Minibar
More
Desk
Heating
Laptop workspace
Mobile key entry
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of NOK 400 per accommodation, per stay, plus a deposit of NOK 400 per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NOK 200.0 per night
Cribs (infant beds) are available for NOK 100.0 per night
Property payment types
Important information
Optional extras
Nearby parking fee: NOK 290 per day
Pet deposit: NOK 400 per stay
Pet fee: NOK 400 per accommodation, per stay
Service animals are exempt from fees
Crib (infant bed) fee: NOK 100.0 per night
Rollaway bed fee: NOK 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Thon Polar
Thon Hotel Polar
Thon Hotel Polar Tromso
Thon Polar
Thon Polar Hotel
Thon Polar Tromso
Thon Hotel Polar Hotel
Thon Hotel Polar Tromsø
Thon Hotel Polar Hotel Tromsø
Thon Hotel Polar Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 438 out of 943 reviews
10 - Excellent
438
Rating 8 - Good. 372 out of 943 reviews
8 - Good
372
Rating 6 - Okay. 105 out of 943 reviews
6 - Okay
105
Rating 4 - Poor. 19 out of 943 reviews
4 - Poor
19
Rating 2 - Terrible. 9 out of 943 reviews
2 - Terrible
9
8.6/10
Cleanliness
8.8/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Verified traveler
Feb 10, 2025
Liked: Staff & service
Disliked: Cleanliness
Not great, very average stay!
Friendly staff, good breakfast and that's where it kind of ended for us.
Our room was located on the 2nd floor on the road side and it was super noisy. The windows are not even double glazed which means you can hear everything coming from the street level. In addition, the room noise insulation is very poor, we could hear all sorts of noises coming from other rooms. You can tell that it's an older hotel they tried to revamp but they didn't do a great job.
Regarding the cleanliness of the room, it was quite poor too. The sink was not draining well so we would find yellow water that had returned from the almost blocked pipes, every morning. Additionally, the floor had not been moped for a long time since there were layers of dust under the desk and other areas of the room.
Overall, for £230 a night we were very disappointed by the state of the double room we stayed at.
Verified traveler
Stayed 5 nights in Jan 2025
6/10 Okay
Erica
Feb 6, 2025
Disliked: Staff & service
Not once did anyone ask me how my stay went, and the internet TV didn’t work. I notified two staff persons of this. One said “check in with us tomorrow” and so I did. The second affiliate was kind enough to come up to my room to troubleshoot but upon concluding the port was broken, “they’d send a technician.” I never heard anything about it again. This hotel was very expensive for such poor service. It would be advisable to spend just a bit more at a more reputable brand such as Radisson.
The staff was friendly and very helpful, especially when we attempted to speak Norwegian. The complimentary breakfast was amazing, with a variety of different food items and drinks to choose from. No complaints. This place is excellent!
First trip to Tromso, great breakfast and good food staff, cleaning staff weren’t. We were missed in our clean one day and no towels were replaced on another, this was an inconvenience and a disappointment given the high cost to stay here. Unfortunately we will not return.
The young woman at the front desk was super helpful when we arrived in a panic, having lost our other accommodation during the holiday due to bad weather. So appreciated her help!
We got to the property at around 3:30 and the room was not ready yet. We waited in a lounge room that has games and free coffee. The property does not have parking, so you have to use public parking about 30.00 USD a day. The breakfast was so crowded we did not stay. The shower was very small, kept hitting the glass doors. The room was spacious, I never found the TV remote. And the room was clean. There are two elevators, if you are bringing many bags use the second one not the first one by the stairs that is very small. Hotel is close to many stores and shops. It was quiet not noisy at all.
Hotel very good value
Noise from main road outside front of hotel from early hours disturbed sleeping
Mark
Stayed 4 nights in Dec 2024
10/10 Excellent
Kim
Traveled with partner
Dec 8, 2024
We had a fantastic stay at Thon Polar. The room was spotless and spacious, staff were very helpful and the breakfast spread was phenomenal. We’ll definitely be back!
Centrally located, clean and spacious.
Our room was a bit noisy due to it being above a shop that had music on from 0800. Breakfast was good selection but overcrowded due to tourist groups.
Great location in central Tromso. Fantastic breakfast including a great choice of gluten free items. Lovely lounge area with free coffee, great as a spot to chill out after room check out or while waiting for transport.
Room was very comfortable and cosy. Lovely modern bathroom with a nice selection of complimentary toiletries. Only criticism of our stay is that the shower was not very powerful and the water temperature was too cool for our liking, other than that everything was great.
The hotel is in a great location, easily walkable to everything Tromso has to offer. Our room overlooked the main stretch but it was still very quiet. Heated floor in the bathroom was a big plus. Breakfast was plentiful. Would stay here again.