Along with a restaurant, this smoke-free hotel has a health club and a conference center. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Thon Hotel Polar offers 131 accommodations with minibars and hair dryers. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.
This Tromsø hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include a health club.
The hotel offers a restaurant. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a health club, a vending machine, and concierge services.
Thon Hotel Polar is a smoke-free property.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Thon Hotel Polar has a restaurant serving lunch and dinner.
Languages
English, Norwegian
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (NOK 290 per day)
Food and drink
Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
A restaurant
Restaurants on site
Egon Restaurant
Things to do
Golf
Health club
Family friendly
Crib (surcharge)
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Computer station
Conference center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
More
9 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Crib (surcharge)
Pillowtop mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
Food and drink
Electric kettle
Minibar
More
Desk
Heating
Laptop workspace
Mobile key entry
Phone
Soundproofed rooms
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of NOK 400 per accommodation, per stay, plus a deposit of NOK 400 per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are available for NOK 200.0 per night
Cribs (infant beds) are available for NOK 100.0 per night
Property payment types
Important information
Optional extras
Nearby parking fee: NOK 290 per day
Pet deposit: NOK 400 per stay
Pet fee: NOK 400 per accommodation, per stay
Service animals are exempt from fees
Crib (infant bed) fee: NOK 100.0 per night
Rollaway bed fee: NOK 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
We should mention
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Hotel Thon Polar
Thon Hotel Polar
Thon Hotel Polar Tromso
Thon Polar
Thon Polar Hotel
Thon Polar Tromso
Thon Hotel Polar Hotel
Thon Hotel Polar Tromsø
Thon Hotel Polar Hotel Tromsø
Thon Hotel Polar Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 442 out of 953 reviews
10 - Excellent
442
Rating 8 - Good. 377 out of 953 reviews
8 - Good
377
Rating 6 - Okay. 105 out of 953 reviews
6 - Okay
105
Rating 4 - Poor. 20 out of 953 reviews
4 - Poor
20
Rating 2 - Terrible. 9 out of 953 reviews
2 - Terrible
9
8.6/10
Cleanliness
9.0/10
Staff & service
8.8/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
6/10 Okay
Marie
Traveled with family
Apr 14, 2025
Liked: Cleanliness, staff & service, amenities
Hotel was bare minimum. Small shower. Carpet was dirty and old. Rooms need to be updated.
Restaurant had delicious food.
The room is on the small side, however Thon group of hotels that boasts to have the best breakfast spread in Norway definitely holds some truth to it. Throughout my many hotels stay in Norway, I found their breakfast to be the best so far.
Reception was friendly albeit check-in was a little slow due to only 1 person attending to multiple customers.
Really great value for money. Breakfast was great. There's free coffee with Nespresso pods in the area just off reception. All the staff were super helpful.
Rooms are basic but comfortable and clean.
Arti
Stayed 3 nights in Mar 2025
8/10 Good
lynn
Traveled with partner
Mar 20, 2025
Liked: Cleanliness, amenities
only stayed for 1 night due to cancelled flight checked in after midnight was extremely expensive for a tiny room with a very small double bed. would not recommend staying for more than 1 night.
breakfast was good
The property is in a great location right in the centre of Tromso. Rooms are clean fresh and warm. The breakfast selection was amazing with loads of choice. Would definitely stay there again in the future
I'm a single woman with a 10 year old son and we had a wonderful time here. The staff were so friendly and helpful. The beds were super comfy, the room was lovely and warm. The quilts were really good quality down and little things like that make all the difference!
My son and I loved the breakfast, a great variety to choose from. My son is really fussy so that's a massive compliment.
The hotel was impeccably clean and I loved the body lotion in the rooms.
The staff made the hotel amazing, it was good without but the friendly staff who couldn't do enough to help, really made our holiday. Thank you all at hotel thon polar. We had an amazing holiday and I hope to come back later in the year!
The hotel is fine, but has problem: the rooms are very small and there is not really much space to put suitcases. Tricky, as there's not much storage, and they don't fit under the bed. As two people with two suitcases we found it very difficult to organise stuff.
This hotel was a perfect location for exploring the city of Tromso… Easy access to everything that you needed. Rooms were quite small, but we were able to manage just fine. Breakfast was delicious and staff was friendly and helpful.
Would not stay here again. Despite asking at reception if our room would be cleaned, it wasn’t. So we had to request clean towels. Also there was no hand soap or shower gel, it simply hadn’t been topped up enough. Breakfast is very good to be fair but the hotel is poorly managed. There’s a coffee machine by the reception area which I thought was a bonus but 1) no milk and when I asked for it they didn’t have it and 2) stacks of dirty cups just left there not cleaned away. Hotel rooms are tiny, it big enough to open your case unless it’s on the bed. Location is good. But I wouldn’t stay again, the basics like cleanliness and housekeeping have put me off
PETER
Stayed 2 nights in Feb 2025
6/10 Okay
Verified traveler
Feb 10, 2025
Liked: Staff & service
Disliked: Cleanliness
Not great, very average stay!
Friendly staff, good breakfast and that's where it kind of ended for us.
Our room was located on the 2nd floor on the road side and it was super noisy. The windows are not even double glazed which means you can hear everything coming from the street level. In addition, the room noise insulation is very poor, we could hear all sorts of noises coming from other rooms. You can tell that it's an older hotel they tried to revamp but they didn't do a great job.
Regarding the cleanliness of the room, it was quite poor too. The sink was not draining well so we would find yellow water that had returned from the almost blocked pipes, every morning. Additionally, the floor had not been moped for a long time since there were layers of dust under the desk and other areas of the room.
Overall, for £230 a night we were very disappointed by the state of the double room we stayed at.
Verified traveler
Stayed 5 nights in Jan 2025
6/10 Okay
Erica
Feb 6, 2025
Disliked: Staff & service
Not once did anyone ask me how my stay went, and the internet TV didn’t work. I notified two staff persons of this. One said “check in with us tomorrow” and so I did. The second affiliate was kind enough to come up to my room to troubleshoot but upon concluding the port was broken, “they’d send a technician.” I never heard anything about it again. This hotel was very expensive for such poor service. It would be advisable to spend just a bit more at a more reputable brand such as Radisson.
The staff was friendly and very helpful, especially when we attempted to speak Norwegian. The complimentary breakfast was amazing, with a variety of different food items and drinks to choose from. No complaints. This place is excellent!
First trip to Tromso, great breakfast and good food staff, cleaning staff weren’t. We were missed in our clean one day and no towels were replaced on another, this was an inconvenience and a disappointment given the high cost to stay here. Unfortunately we will not return.